We stayed here on our honeymoon and the experience was one of the friendliest most luxurious experiences of our lives.
Blown away by the level of service compared to many of the other all inclusive resorts in the area.
I couldnt have asked for anything different
This hotel went above and beyond my expectations. The room was clean, comfortable and always restocked. The staff were friendly, fun and never more than a moment away to get you anything you may ask of them. The hotel was quiet and relaxing, but fun and entertaining when you wanted to participate in the activities. The pool and outdoor area was well maintained, and a beautiful sight to see the ocean just past the infinity pool at while basking in the sun. The food was 5 star, amongst all of the options that keep your palate well satisfied. This is the only hotel I will be staying at for all my future visits to Cancun.
We spent eight nights in a corner room on the eight floor with great views. Room service was excellent. We are seasoned travelers all over Caribbean but never experienced better service at beach with plenty of chairs, umbrellas and towels. All three pools are heated and very clean. All restaurants were good with no wait and very attentive staff. Of all restaurants we liked the best Lumiere (French). Floor butlers were very helpful. All together one of the best resorts we stayed in.
I booked a Jr Oceanview Club level suite for my wife and me and we loved every minute of our stay. The hotel and staff were amazing. For an all inclusive the dining options and food quality are high end. It would be nice to have a larger beer, wine and liquor selection.
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