Cancun South Waterpark Holidays

The property and service staff are great. However, be prepared for extremely aggressive sales staff trying to sell you memberships thousands if not hundreds of thousands of dollars. This was our first time at an all inclusive, and we had barely been there for 12 hours, and one sales person was trying to sell us 100 weeks of future holidays at their resorts. When I explained that we weren’t willing to commit to 100 weeks or even 50 weeks of future holidays because this was our first time at an all inclusive resort and does not fit into our usual holiday practices (mostly ski trips in the winter) he became angry and condescending. Frankly, we found the experience pretty unprofessional and definitely not what we would expect from a luxury resort. Ultimately, after speaking to another salesperson, we did buy a much more limited membership product that does fit with our holiday patterns and is not a material cost for us, but I would urge other travellers to not feel bullied into buying anything. They dangle a few hundred dollars of free tour tickets in front of you and tell you that there will be no pressure to buy anything, that it will only take an hour, but the truth is that they put an enormous amount of pressure on you (through multiple people) and the process will take all morning. If you have absolutely no interest in these membership products then do yourself a favour and just pay for the tour. It’s not worth wasting a half day of your holiday.

From the moment we arrived, we were constantly plagued by an unpleasant stench permeating the air one reminiscent of sulfur or sewage. Even after moving to our room, the foul odor persisted; throughout our entire stay morning, noon, and night we suffered from the ceaseless presence of this offensive smell. Furthermore, whenever we brushed our teeth or washed our faces, the water itself emitted that same distinct, terrible stench. The situation in the room occupied by my younger sister and her husband was exactly the same, and they, too, experienced significant discomfort as a result.

The property and service staff are great. However, be prepared for extremely aggressive sales staff trying to sell you memberships thousands if not hundreds of thousands of dollars. This was our first time at an all inclusive, and we had barely been there for 12 hours, and one sales person was trying to sell us 100 weeks of future holidays at their resorts. When I explained that we weren’t willing to commit to 100 weeks or even 50 weeks of future holidays because this was our first time at an all inclusive resort and does not fit into our usual holiday practices (mostly ski trips in the winter) he became angry and condescending. Frankly, we found the experience pretty unprofessional and definitely not what we would expect from a luxury resort. Ultimately, after speaking to another salesperson, we did buy a much more limited membership product that does fit with our holiday patterns and is not a material cost for us, but I would urge other travellers to not feel bullied into buying anything. They dangle a few hundred dollars of free tour tickets in front of you and tell you that there will be no pressure to buy anything, that it will only take an hour, but the truth is that they put an enormous amount of pressure on you (through multiple people) and the process will take all morning. If you have absolutely no interest in these membership products then do yourself a favour and just pay for the tour. It’s not worth wasting a half day of your holiday.

The property and service staff are great. However, be prepared for extremely aggressive sales staff trying to sell you memberships thousands if not hundreds of thousands of dollars. This was our first time at an all inclusive, and we had barely been there for 12 hours, and one sales person was trying to sell us 100 weeks of future holidays at their resorts. When I explained that we weren’t willing to commit to 100 weeks or even 50 weeks of future holidays because this was our first time at an all inclusive resort and does not fit into our usual holiday practices (mostly ski trips in the winter) he became angry and condescending. Frankly, we found the experience pretty unprofessional and definitely not what we would expect from a luxury resort. Ultimately, after speaking to another salesperson, we did buy a much more limited membership product that does fit with our holiday patterns and is not a material cost for us, but I would urge other travellers to not feel bullied into buying anything. They dangle a few hundred dollars of free tour tickets in front of you and tell you that there will be no pressure to buy anything, that it will only take an hour, but the truth is that they put an enormous amount of pressure on you (through multiple people) and the process will take all morning. If you have absolutely no interest in these membership products then do yourself a favour and just pay for the tour. It’s not worth wasting a half day of your holiday.

From the moment we arrived, we were constantly plagued by an unpleasant stench permeating the air one reminiscent of sulfur or sewage. Even after moving to our room, the foul odor persisted; throughout our entire stay morning, noon, and night we suffered from the ceaseless presence of this offensive smell. Furthermore, whenever we brushed our teeth or washed our faces, the water itself emitted that same distinct, terrible stench. The situation in the room occupied by my younger sister and her husband was exactly the same, and they, too, experienced significant discomfort as a result.

The property and service staff are great. However, be prepared for extremely aggressive sales staff trying to sell you memberships thousands if not hundreds of thousands of dollars. This was our first time at an all inclusive, and we had barely been there for 12 hours, and one sales person was trying to sell us 100 weeks of future holidays at their resorts. When I explained that we weren’t willing to commit to 100 weeks or even 50 weeks of future holidays because this was our first time at an all inclusive resort and does not fit into our usual holiday practices (mostly ski trips in the winter) he became angry and condescending. Frankly, we found the experience pretty unprofessional and definitely not what we would expect from a luxury resort. Ultimately, after speaking to another salesperson, we did buy a much more limited membership product that does fit with our holiday patterns and is not a material cost for us, but I would urge other travellers to not feel bullied into buying anything. They dangle a few hundred dollars of free tour tickets in front of you and tell you that there will be no pressure to buy anything, that it will only take an hour, but the truth is that they put an enormous amount of pressure on you (through multiple people) and the process will take all morning. If you have absolutely no interest in these membership products then do yourself a favour and just pay for the tour. It’s not worth wasting a half day of your holiday.