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"Great hospitality and people. The bartenders in the front lounge was not the friendliest, but otherwise everyone is exceptional Only negative I can think of is the elevators. One was out of order and the other one worked. It's very very small and has a small weight limit that my wife and I and our luggage were over the weight. Created a real issue when trying to check out when periods were busy. They said they were new elevators but they're waiting on the city to approve the ability to build bigger earlier. "

"Excellent customer service and very friendly staff as always "

"We enjoyed a nice few days in this peaceful hotel which had everything we needed. We particularly chose this hotel for its close proximity to the chair lift down the cliff to the beach ,giving a flat walkway along the beach and then back up using the lift.. Due to a landslip this lift was out of action which severely curtailed our access to the main part of Bournemouth. Due to mobility issues it was necessary to take a taxi to and from the hotel. Sadly this means we would not book this hotel again."

"we had a great stay in a lovely room. The hotel has a good range of facilities including gym and indoor pool. Lunches and dinners in the restaurant were great, and we would be happy to stay at the harbour hotel again"

"A very good "no frills" hotel, friendly staff both at reception and in the restaurant for breakfast. Perhaps a little "dated" but great for a short stay."

"Excellent stay"

"Location Location Location!! Just few minutes to walk to the Bournemouth Pier and beach. Room wasn't the cleanest, but very good just to sleep, pack and go as price for 1 night was incredibly low at this location ."

"Place was great, but dated but that is part of the charm in Bournemouth and a seaside resort"

"Air conditioning is amazing beds very comfortable but had to check out on the 2nd night at 11pm due to the noise level from a function on & we were right above it! So really spoiled it, no rooms to change was offered! Not good when you have an autistic child with you and had to drive home which was a 3hour drive! "