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"Swapped out sea view room, sadly, but hotel had an old world charm and the hottest swimming pool I've ever been in. That's not necessarily a good thing unless you're someone that doesn't want to swim and then you're fine. Staff were warm and welcoming, lots of flash cars on the driveway. Really liked the look of the rooms by the pool. Breakfast was a bit busy and staff a little frazzled but pleasant. The wallpaper in the bar was amazing. Wonderful location, the higher the floor the better - if you're put on the first floor (like us) and not given the room you're booked, then you're clearly not an A-lister... :-). Room was wonderful."

"We have stayed in the Crown several times so were happy to re visit whilst touring the New Forest in ideal location. Helpful, cheerful staff made us welcome . Nothing to much trouble We declined an evening meal in hotel as we were meeting friends in town but breakfast was excellent wide choice available. The down side of our stay is that the hotel really now seemed "tired" appearance. Window frames paint flaking off the decor in our room (203) was "dated' in need of a refurb. Mould in bathroom / shower, mirror corroded etc For a De luxe room maybe guest bathrobes would be a welcome addition All in all we enjoyed our stay & would probably visit again and submit this review as our personal observations only In a competitive hotel industry attention to detail for the future is paramount "

"About the clean room some spiderwebs Not big deal, the rest all cleaned. About the Staff everyone 5 🌟 It's a fresh breakfast, but insufficient food for the price to pay. About the parking all good have plenty space. "

"Ok stay."

"Staff excellent very clean pool very good disappointed there was no disabled access to the spa"

"Breakfast buffet was delicious lots of choices. Omelettes made to order "

"It was like faulty towers and everyone else said so too so wasn’t just me. Whatever cd go wrong did all the time. I’m exhausted and need a holiday to get over such a nightmare. My mother left a day early. I wd hv done too but was visiting my son."

"Sadly the pool and spa were not open. I was unaware of this when I booked and I was told it was somewhere on my online booking platform if I’d scrolled right down to the bottom. The pool and spa were the main reason I booked this hotel as it was a very special treat for my partner and myself.as we have recently been through stressful times recently and needed a break."

"Internet connectivity was poor. However when infofmed to the staff. At once our room wS changed for better connectivitu. Also extended 30mins checkout time. Overall, helpfull and friendly staff. "