Captains Club Hotel

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Reviews

9.6 out of 10
Exceptional
Take advantage of free full breakfast, a terrace and a hair salon at Captains Club Hotel. Treat yourself to a body scrub, a massage or a manicure/pedicure at the on-site spa. The on-site local and international cuisine restaurant, Captain's Club Restaruant, offers breakfast, lunch, dinner, light fare and al fresco dining. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
The current price is £255
includes taxes & fees
1 Oct - 2 Oct

Popular amenities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Double Room, River View

A neatly made bed with white linens, two orange pillows, and a brown throw blanket.

Luxury Double Room, River View

9.6 out of 10
Exceptional
(16 reviews)
  • River view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Twin Room, River View

A hotel room with two beds, a desk, a chair, and a large window with a view.

Luxury Twin Room, River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, River View (Small)

A modern living room with a beige sectional sofa, a coffee table, a floor lamp, and a view of boats through large windows.

Luxury Suite, River View (Small)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Luxury Suite, River View (Large)

A modern hotel room with a large bed, a wooden nightstand, a desk, and a view of boats through large windows.

Luxury Suite, River View (Large)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 3 Bedrooms, River View

A modern hotel room with a large window, a bed with white linens and a teal throw, a bedside table with a lamp, and a chair by the window.

Luxury Suite, 3 Bedrooms, River View

  • River view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Luxury Double or Twin Room, Mobility Accessible

A neatly made bed with a blue and white patterned pillow, a teal throw blanket, and a wooden headboard.

Luxury Double or Twin Room, Mobility Accessible

  • River view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with a bed, a sofa, a coffee table, and a view of a lake with boats.

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, Multiple Beds, River View

A modern living room with a grey sectional sofa, a dining area with blue chairs, and a kitchen in the background.

Luxury Suite, Multiple Beds, River View

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Located in Christchurch, Captains Club Hotel is on the riverwalk. While the natural beauty of New Forest National Park and Bournemouth Beach can be enjoyed by anyone, those looking for an activity can explore Poole Harbour. Littledown Sports Center and Boscombe Chine Gardens Mini Golf Course are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing. Visit our Christchurch travel guide
Map
Wick Lane, Christchurch, England, BH23 1HU

What's nearby

  • A marina with several sailboats docked, a church with a clock tower, and lush greenery in the background.
    Christchurch Priory
    6 min walk - 0.4 miles
  • A calm water body surrounded by tall grasses and a distant tower.
    Stanpit Marsh
    9 min walk - 0.5 miles
  • Red House Museum and Gardens
    5 min walk - 0.3 miles
  • Christchurch Castle
    8 min walk - 0.4 miles
  • Regent Centre
    8 min walk - 0.4 miles

Getting around

  • Christchurch Station
    14 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    9 min drive

Restaurants

  • Dragon Palace II
    7 min walk
  • Caffè Nero
    6 min walk
  • Masala Bay
    8 min walk
  • The Ship
    6 min walk
  • Ye Olde George Christchurch
    4 min walk

About this property

Captains Club Hotel

  • Upscale hotel near New Forest National Park
  • Consider a stay at Captains Club Hotel and take advantage of free full breakfast, a terrace and a hair salon. Indulge in a body scrub, a massage and a manicure/pedicure at the on-site spa. The on-site local and international cuisine restaurant, Captain's Club Restaruant, offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • Coffee/tea in reception, luggage storage and a banquet hall
    • A front desk safe, a lift and tour/ticket information
  • Room features
  • All guest rooms at Captains Club Hotel have comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Free toiletries and hairdryers
    • 43-inch Smart TVs with digital channels
    • Electric kettles, daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captain's Club Restaruant
  • Quay Bar

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Captains Club Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Captains Club Hotel?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Captains Club Hotel on 1 Oct 2026 start from £255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Captains Club Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Captains Club Hotel?

Self-parking is free at this property.

What time is check-in at Captains Club Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Captains Club Hotel?

Checkout is at 11 AM.

Where is Captains Club Hotel located?

Situated on the riverwalk, this spa hotel is 0.2 mi (0.4 km) from Christchurch Priory and 2.9 mi (4.7 km) from New Forest National Park. Regent Centre and Christchurch Castle are also within 10 minutes. Christchurch Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Captains Club Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 174 out of 223 reviews
Rating 8 - Good. 39 out of 223 reviews
Rating 6 - Okay. 9 out of 223 reviews
Rating 4 - Poor. 1 out of 223 reviews
Rating 2 - Terrible. 0 out of 223 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was setup nicely. The staff was very helpful especially the bar staff Tom O went above and beyond. The spa was amazing and Sam was very professional and great with her skillful massage techniques. Loved the location, the river view and the hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and view, enjoyed the spa treatment and the food was nice. Enjoyed our stay very much as it was our wedding night
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
I was a bit disappointed having stayed here before. Found the staff very standoffish and the place needed a bit of a lift - for the price of the room it was a bit tired and the spa was really poor, cold pool and looked tired - definitely better choices for the money
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was great staff were excellent very helpful and thoughtful will definitely be coming back and will recommend to friends
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All v good will be going back
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time at Captains Club Hotel and Spa Thank You
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we booked was a two bedroom apartment with a cinema room and a kitchen. It was spacious as it had two bathrooms and a huge lounge - perfect for a family. The slight downside was the tv and sound system wasn’t working in the cinema room but overall the staff were helpful by allowing us to check out a little later than normal. I have to give special mentions for Jane and Katie (at the reception desk) and Harry (restaurant and bar). All of whom were excellent with the way they interacted with us. A couple of areas of feedback. The breakfast buffet should be expanded as it was minimal. I booked a two spa treatments for my wife as it was her birthday but the massage was average at best. Given the prices we believe it should have been better. Overall a great weekend getaway.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay, and we would definitely return. Really helpful (and welcoming) to have a reserved space in the car park on our arrival. Very large room with a stunning view over the river. The location is amazing. A very comfortable bed and pillows. Very helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three of us stayed here in separate rooms. The Venue and views are absolutely fantastic. Would highly recommend a stay in this wonderful hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless. Resupply of milk, cookies and other water! Food fabulous! Just a tad noisy it carries, with bar, restaurant all the one room, no carpet but in the summer I am sure with doors open that would soon be fixed.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
View from the room overlooking the river
Nice decor
Interior decor was nice
Spacious and modern open plan kitchen
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Lovely prawn ciabatta for lunch
Wick ferry on the doorstep of hotel
Outside seating with view of river
One of the bathrooms this had a bath , the other a big shower
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Good, shame about the food

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and ideal location to explore.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
River view and surroundings. Not pristine in bedroom & bathroom
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
Stayed 2 nights in Jun 2025