Captains Club Hotel

Photo gallery for Captains Club Hotel

Primary image
Indoor pool
Indoor pool
In-room safe, free cots/infant beds, free WiFi, bed sheets
Plasma TV

Overview of Captains Club Hotel

Captains Club Hotel

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Wick Lane, Christchurch, England, BH23 1HU

Explore the area

  • Popular LocationChristchurch Priory4 min walk
  • Popular LocationHengistbury West Beach5 min drive
  • AirportBournemouth (BOH-Bournemouth Intl.)9 min drive
  • Popular LocationChristchurch Harbour9 min drive

Choose dates to view prices

About this area

Christchurch

Located in Christchurch, Captains Club Hotel is on the riverwalk. Oceanarium is a popular attraction and the area's natural beauty can be seen at New Forest National Park and Bournemouth Beach. Bournemouth Natural Science Society and Queens Park are also worth visiting.

What's nearby

  • Christchurch Priory - 4 min walk
  • Hengistbury West Beach - 5 min drive
  • Avon Beach - 5 min drive
  • Christchurch Harbour - 9 min drive
  • Highcliffe Castle - 10 min drive

Getting around

  • Christchurch Station - 14 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 9 min drive

Restaurants

  • The Seafood Shack - 3 min walk
  • Boathouse - 3 min walk
  • Loch & Quay - 4 min walk
  • Cheese & Alfies - 4 min walk
  • The Priory Fryer - 5 min walk

About this property

Captains Club Hotel

4-star spa hotel near Christchurch Harbour
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a spa tub are on-site. All 29 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and plasma TVs with satellite channels. 24-hour room service, coffee makers and free bottled water are among the other amenities available to guests.
Captains Club Hotel offers 29 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Christchurch hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna.

Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Captains Club Hotel Christchurch
Captains Club Christchurch
Captains Club Spa
Captains Club Hotel Hotel
Captains Club Hotel Christchurch
Captains Club Hotel Hotel Christchurch

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 91 out of 117 reviews
5 - Excellent 78%
Rating 4 - Good. 24 out of 117 reviews
4 - Good 21%
Rating 3 - Okay. 2 out of 117 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 117 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 117 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and views of the river . Hotel is in great condition, rooms are at a very high standard . Staff were friendly and very helpful Will definitely stay again
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking hotel
Excellent hotel location on the river Staff very attentive and polite Food superb Rooms large and comfortable
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel..fantastic room with a view..lovely lively bar and nice staff..would definitely go again.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa are a lovely treat after a long journey
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately check in wasn’t made very easy, lots of other things going on rather than looking after guests, which was a shame. Especially as I then decided to get a room for my parents and they had the same experience then when they arrived. The rooms were pleasant enough, although could do with a little tlc here and there mainly worktop edges, and carpets looking a little disheveled. However the view soon detracts from these small things in the room. We had the same reception in the spa as with check in, but I totally under We’re all short staffed and overstretched right now, with illness etc. the restaurant staff were lovely and very accommodating, and the food, superb. Im not sure I’d rush back, but overall it was a pleasant stay, I would expect a little more for the money paid though. That said, Thankyou for having us 🙏
Stayed 1 night in Oct 2021