Title: Captains Club Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Captains Club Hotel An eco-certified retreat near New Forest National Park where guests relax with spa treatments and enjoy local cuisine in a peaceful setting ## Photo gallery for Captains Club Hotel ![In-room safe, free WiFi, bed sheets - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/410efbd8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/527a459b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/3eabbfd9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, 3 Bedrooms, River View | Living area | 43-inch Smart TV with digital channels - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/cd3c0c7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Captains Club Hotel (Christchurch)](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/308bebd7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Captains Club Hotel offers a serene escape with amenities like full breakfast and a relaxing spa. Guests can enjoy local cuisine at the on-site restaurant, warm up by the lobby fireplace, or dine on the terrace. Visitors consistently praise the attentive staff. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant £253 includes taxes & fees 23 Feb - 24 Feb ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1580210&PinnedHotelID=1580210&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Luxury Double Room, River View ![Luxury Double Room, River View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/w2049h1144x0y0-7c797615.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, River View 9.6 Exceptional 16 reviews ### Highlights Air conditioning Free cots/infant beds Smart TV Bathrobes Hairdryer Shower/bath combination Coffee/tea maker Free bottled water - River view - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Luxury Twin Room, River View ![Luxury Twin Room, River View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/1f442273.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room, River View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cots/infant beds Smart TV Bathrobes Hairdryer Shower/bath combination Coffee/tea maker Free bottled water - River view - 161 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Luxury Suite, River View (Small) ![Luxury Suite, River View (Small) | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/6f9baa91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, River View (Small) 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV Bathrobes Hairdryer - River view - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Luxury Suite, River View (Large) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/fde8740a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, River View (Large) ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV 3 bedrooms Bathrobes - River view - 3 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Luxury Suite, 3 Bedrooms, River View ![Luxury Suite, 3 Bedrooms, River View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/368e5cef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 3 Bedrooms, River View ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Smart TV 2 bedrooms Bathrobes - River view - 2 bedrooms - Sleeps 6 - 2 Double Beds and 2 Single Beds ### View all photos for Luxury Double or Twin Room, Mobility Accessible ![Luxury Double or Twin Room, Mobility Accessible | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/2979467f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double or Twin Room, Mobility Accessible ### Highlights Air conditioning Free cots/infant beds Smart TV Bathrobes Hairdryer Coffee/tea maker Free bottled water Electric kettle - River view - 161 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Junior Suite ![Junior Suite | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/3e586d02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Smart TV Separate bedroom Bathrobes Hairdryer Coffee/tea maker Free bottled water Electric kettle - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Luxury Suite, Multiple Beds, River View ![Luxury Suite, Multiple Beds, River View | Living area | 43-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580210/65587f84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Multiple Beds, River View ### Highlights Air conditioning Smart TV 2 bedrooms Bathrobes Hairdryer 2 bathrooms Coffee/tea maker Free bottled water - River view - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChristchurch-Hotels-Captains-Club-Hotel.h1580210.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChristchurch-Hotels-Captains-Club-Hotel.h1580210.Hotel-Information) ## About the area Located in Christchurch, Captains Club Hotel is on the riverwalk. While the natural beauty of New Forest National Park and Bournemouth Beach can be enjoyed by anyone, those looking for an activity can explore Poole Harbour. Littledown Sports Center and Boscombe Chine Gardens Mini Golf Course are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing. [Visit our Christchurch travel guide](https://www.expedia.co.uk/Christchurch.dx4601) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.73176%2C-1.77946&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FcxHeJ986Ya62y4M64BJTGEFPzk=) Wick Lane, Christchurch, England, BH23 1HU ### What's nearby - ![Christchurch Priory and River Stour, Dorset, England, United Kingdom, Europe](https://images.trvl-media.com/place/6092119/9604080a-15a1-4875-b40b-4f9946f067e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Christchurch Priory 5 min walk \- 0.3 miles - ![Southbourne and its beach as viewed from Hengistbury Head, Dorset, England, UK.](https://images.trvl-media.com/place/553248635978488731/b48ba35a-2f07-44bf-92cb-50c382f59057.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Southbourne Beach 3 min drive \- 1.3 miles - Hayloft Gallery 3 min walk \- 0.2 miles - Christchurch Castle 6 min walk \- 0.4 miles - Regent Centre 6 min walk \- 0.4 miles ### Getting around - Christchurch Station 14 min walk - Bournemouth (BOH-Bournemouth Intl.) 9 min drive ### Restaurants - Maravi 8 min walk - Tuckton Tea Gardens 13 min walk - The Saxon Bar 8 min walk - Caffè Nero 6 min walk - Cuckoos Coffee Bar 7 min walk ## About this property ### Captains Club Hotel Upscale hotel near New Forest National Park Consider a stay at Captains Club Hotel and take advantage of free full breakfast, a terrace and a hair salon. Indulge in a massage, a body treatment and a manicure/pedicure at the on-site spa. The on-site local and international cuisine restaurant, Captain's Club Restaruant, offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. Other perks include: - An indoor pool - Free self-parking - A banquet hall, massage treatment rooms and a 24-hour front desk - Multilingual staff, smoke-free property and free newspapers Room features All guest rooms at Captains Club Hotel have comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Free toiletries and hairdryers - 43-inch Smart TVs with digital channels - Electric kettles and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/20000/18100/18097/4796b2b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harbour Hotel Christchurch Christchurch - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 781 reviews £125 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=18097&PinnedHotelID=18097&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2110000/2102700/2102664/aac3a440.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kings Arms Christchurch - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 7 AM to 10 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Captain's Club Restaruant - Quay Bar ### Things to do - Full-service spa - Indoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting rooms ### Outdoors - On a river - Picnic area - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Sauna ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 2 floors - Banquet hall - Built in 2006 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 43-inch smart TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 7:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Captains Club Hotel Christchurch Captains Club Christchurch Captains Club Spa Captains Club Hotel Hotel Captains Club Hotel Christchurch Captains Club Hotel Hotel Christchurch ## Frequently asked questions ### Does Captains Club Hotel have a pool? ### How much does it cost to stay at Captains Club Hotel? ### Is Captains Club Hotel pet-friendly? ### How much is parking at Captains Club Hotel? ### What time is check-in at Captains Club Hotel? ### What time is check-out at Captains Club Hotel? ### Where is Captains Club Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Captains Club Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 161 8 - Good 38 6 - Okay 7 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Kate 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5 ##### Kate Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lindsay 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff. ##### Lindsay Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Audrey 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you! ![](https://a.travel-assets.com/ugc/hotel-reviews/bd6d0d92-c171-401b-8827-cc638f83726a-1756191132119.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44b6c53e-7691-4123-ac36-73e3c0bbe906-1756191132935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cdbd3339-269f-4a22-8fcb-a13664cf2d71-1756191132712.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Audrey Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tracey 12 Jul 2025 Liked: Staff & service, amenities We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable. ##### Tracey Stayed 1 night in Jul 2025 ### 8/10 Good #### Lauraine 22 Jun 2025 We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting ##### Lauraine Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Helen 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Lovely hotel, gorgeous view and lovely large room. ##### Helen Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Ronald 2 Feb 2025 Fabulous breakfast and guy on reception with friendly ##### Ronald Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Fiona 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed a very enjoyable mini break, staff friendly, food good especially breakfast. Peaceful overlooking the river ,very relaxing. ##### Fiona Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Deborah 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely retreat Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it ##### Deborah Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Graham 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit ##### Graham Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Susan 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb hotel with the friendly and so helpful staff that could not do enough for you. Well equipped rooms and great bathrooms ##### Susan Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller 20 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 8/10 Good #### Michael 1 Jul 2024 Liked: Amenities View from room snd location for walks ##### Michael Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller 9 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would recommend 👌 Great hotel, absolutely brilliant location. Wanted to take my parents away and they loved the hotel. Riverside views from large windows to enjoy, a nice walk along the river into town, close to Mudeford Quay and all the lovely beaches. Great staff. Delicious breakfast each morning. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 8/10 Good #### Vanessa 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight. ##### Vanessa Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Catol 14 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely spacious and river view rooms. Lush bed. Great food and staff. Outside river view dining and lovely walks along river. Beautiful scenery of boats, paddle boarders etc. Much better than Poole! A great place to stay. Will definitely return. You must try …… you will LOVE . ##### Catol Stayed 2 nights in Aug 2024 ### 8/10 Good #### Iestyn 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great breakfast! Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room. ##### Iestyn Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Peta 7 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay with fab view Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!! ##### Peta Stayed 1 night in Oct 2023 ### 6/10 Okay #### Aaron 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment. ##### Aaron Stayed 1 night in Aug 2024 ### 6/10 Okay #### JITEN 7 Dec 2024 The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite. ##### JITEN Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Marilyn 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff ##### Marilyn Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Richard 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great facilities and ideal location to explore. ##### Richard Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### David Da 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As always the Captains Club hotel was excellent! ##### David Da Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Katie 10 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful area and hotel ##### Katie Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Gwenda 18 Sept 2025 #### Good, shame about the food Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar ##### Gwenda Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > > [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > > [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > > [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > > [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > > [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > > [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > > [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > > [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > > [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > > [Chewton Glen Hotel & Spa](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) > > [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > > [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > > [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > > [Donnington Manor Hotel](https://www.expedia.co.uk/Sevenoaks-Hotels-Donnington-Manor-Hotel.h865829.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > > [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > > [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > > [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > > [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > > [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > > [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > > [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) ---