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The Croham Hotel

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Desk, iron/ironing board, cots/infant beds, WiFi
Desk, iron/ironing board, cots/infant beds, WiFi
Desk, iron/ironing board, cots/infant beds, WiFi
Desk, iron/ironing board, cots/infant beds, WiFi

Overview of The Croham Hotel

The Croham Hotel

3 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
9 Durley Road South, West Cliff, Bournemouth, England, BH2 5JH

Explore the area

  • Popular LocationBournemouth Beach9 min walk
  • Popular LocationBournemouth International Centre9 min walk
  • Popular LocationAlum Chine Beach11 min walk
  • AirportBournemouth (BOH-Bournemouth Intl.)10 min drive

Choose dates to view prices

About this area

Bournemouth

The Croham Hotel is located near the beach and in an area with good shopping. Poole Harbour and Christchurch Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and Bournemouth Lower Gardens. Looking to enjoy an event or a game while in town? See what's happening at Fitness First Stadium or Poole Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Bournemouth Beach - 9 min walk
  • Bournemouth International Centre - 9 min walk
  • Alum Chine Beach - 11 min walk
  • Bournemouth Lower Gardens - 11 min walk
  • Oceanarium - 12 min walk

Getting around

  • Branksome Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • The Goat and Tricycle - 3 min walk
  • Brewhouse and kitchen - 3 min walk
  • Sorriso - 4 min walk
  • Poole Hill Brewery - 4 min walk
  • Steam Vintage Tea Rooms - 4 min walk

About this property

The Croham Hotel

3-star Bournemouth hotel in Bournemouth City Centre, walk to Bournemouth Beach
This smoke-free hotel features a bar/lounge, coffee/tea in a common area and a meeting room. Other amenities include self parking, laundry facilities and express check-out. All 41 rooms offer WiFi, coffee makers and plasma TVs with digital channels. Other amenities available to guests include hairdryers, phones and desks. Housekeeping is available on request.
The Croham Hotel offers 41 forms of accommodation with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 3.20 per day)

Parking and public transport

  • Self parking on site (GBP 4.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French

Business services

  • A meeting room

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Cots/infant beds (surcharge)

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: GBP 30.00
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Daily housekeeping is not available due to COVID-19 restrictions.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: GBP 3.20 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 2.90 per day (rates may vary)
  • Self-parking fee: GBP 4.50 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Late check-out fee: GBP 30.00
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

The Croham Hotel Hotel
Croham Bournemouth
Croham Hotel
Croham Hotel Bournemouth
The Croham Hotel Bournemouth
The Croham Hotel Hotel Bournemouth

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 53 out of 314 reviews
5 - Excellent 17%
Rating 4 - Good. 95 out of 314 reviews
4 - Good 30%
Rating 3 - Okay. 90 out of 314 reviews
3 - Okay 29%
Rating 2 - Poor. 49 out of 314 reviews
2 - Poor 16%
Rating 1 - Terrible. 27 out of 314 reviews
1 - Terrible 9%

3.6/5

Cleanliness

3.4/5

Staff & service

3.0/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long journey, we looked forward to resting in a clean, spacious room, similar to those shown on the website. Unfortunately, that was not to be. Our room was the size of a postage stamp, with a bathroom similar to one you might find in an under-stairs cupboard. Old, dated, with some drawers so tatty we stopped attempting to use them, the room would have made a perfect set in a 70s sitcom. After spending the best part of £300 for two nights, I was hoping that we might be awarded more than one bar of soap and a mouldy shower curtain to complement our stay. Actually, we did. There two unwrapped teabags, clearly retrieved from a box of PG Tips, dumped into some little cups, making up our 'facilities'. The room faced out onto a noisy roundabout, where wannabe Ayrton Sennas practiced their manoeuvres all night long. After politely enquiring about the 'breakfast' listed with our room on the website, we were told, 'Not doing breakfast, because Covid'. OK, so not even a little bag with a piece of fruit and a yoghurt in our room then? I guess not. Perhaps the person in charge of making the lack of breakfast clear on the website (and deducting the cost) was off sick that day. The guests were required to wear face masks through the public areas of the hotel. Fair enough. But I couldn't help but wonder why the group of men crowded into the tiny bar watching football with the manager were exempt from mask wearing and social distancing. Perhaps they were asked to take a test first.
Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
The bed was very poor, it really didn’t do my back any good..the shower was awful and flooded..and the tv might as well not have been there it was the smallest I have seen in years and kept loosing the signal so did not get the whole program
Stayed 2 nights in Jun 2021

3/5 Okay

Bad experience with the online booking is inacceptable during COVID
I booked a room for 3 people online and paid more than the amount from the receipt, issued by the reception of the hotel. Other than it was an alright 3-stars hotel.

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok for business
Staff need a little more training ,curt and impolite. One t bag and one offee sachet in the room im sure i could have asked for more but really??
Stayed 1 night in Oct 2020

2/5 Poor

Disliked: Staff & service, property conditions & facilities
weekend away
Grumpy receptionist, room ok shower Luke warm & poor water pressure
Stayed 2 nights in Sep 2020