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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Photo gallery for Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Featured image
Balcony
Terrace/patio
Premium bedding, desk, iron/ironing board, free rollaway beds
Premium bedding, desk, iron/ironing board, free rollaway beds

Overview of Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
East Overcliff Drive, Bournemouth, England, BH1 3AN

Explore the area

  • Popular LocationOceanarium12 min walk
  • Popular LocationBournemouth International Centre14 min walk
  • Popular LocationBournemouth Lower Gardens15 min walk
  • AirportSouthampton (SOU)37 min drive

Choose dates to view prices

About this area

Bournemouth

Located in Bournemouth, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW is in the entertainment district and on the beach. While the natural beauty of Bournemouth Beach and New Forest National Park can be enjoyed by anyone, those looking for an activity can explore Poole Harbour. Looking to enjoy an event or a game while in town? See what's happening at Fitness First Stadium or Poole Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Bournemouth Beach - 10 min walk
  • Bournemouth Pavillion Theatre - 11 min walk
  • Oceanarium - 12 min walk
  • Bournemouth International Centre - 14 min walk
  • Bournemouth Lower Gardens - 15 min walk

Getting around

  • Bournemouth Station - 17 min walk
  • Southampton (SOU) - 37 min drive

Restaurants

  • Arbor Restaurant - 5 min walk
  • Dosa World - 8 min walk
  • Naked Coffee - 8 min walk
  • Natural Bourne Grill - 8 min walk
  • La Piccola Italia - 8 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3-star hotel on the beach, near Bournemouth Beach
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. All 67 rooms offer free WiFi, room service and LCD TVs with satellite channels. Premium bedding, coffee makers and hairdryers are among the other amenities available to guests.
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW offers 67 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • Polish
  • Portuguese
  • Spanish

Business services

  • Conference space (295 square feet)
  • Meeting rooms 5

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 5 November and 27 May.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Dogs and cats welcome
1 per room (up to 18 lbs/8 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children 5 years old and younger stay free when using existing bedding
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Barclaycard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 227 out of 841 reviews
5 - Excellent 27%
Rating 4 - Good. 350 out of 841 reviews
4 - Good 42%
Rating 3 - Okay. 156 out of 841 reviews
3 - Okay 19%
Rating 2 - Poor. 63 out of 841 reviews
2 - Poor 7%
Rating 1 - Terrible. 45 out of 841 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean. The location is fantastic with sea view at the front. Staff were very nice. My only downtick is the breakfast - the hot items (sausages, bacon, eggs) were rather bland and unappetising- a cpl of quid extra you could have turned that into something very special (especially given the rates right now!)
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was huge and very clean. View from our room looked over the beach and had a great view of the sunset
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the seafront & within walking distance to Bournemouth town centre
Stayed 2 nights in Aug 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very friendly and accommodating, the room was clean but needed some maintenance work e.g one of the light wasn't working, bathroom sink and bath needed resealing and one window wasn't able to stay open. The swimming pool and facilities were out of use and so we required to go to the hotel next door to use there facilities but this is such a fuss when you have children with you. Overall the property really need an uplift.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes a place and the staff make that place feel special
Stayed 1 night in Aug 2021