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Bournemouth West Cliff Hotel

Photo gallery for Bournemouth West Cliff Hotel

2 indoor pools
2 indoor pools
2 indoor pools
Desk, iron/ironing board, free WiFi, wheelchair access

Overview of Bournemouth West Cliff Hotel

Bournemouth West Cliff Hotel

3.0 star property

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
7 Durley Chine Road, Bournemouth, England, BH2 5JS

Explore the area

  • Popular LocationBournemouth Beach13 min walk
  • Popular LocationBournemouth International Centre13 min walk
  • Popular LocationAlum Chine Beach13 min walk
  • AirportBournemouth (BOH-Bournemouth Intl.)11 min drive

Choose dates to view prices

About this area


Located in Bournemouth, Bournemouth West Cliff Hotel is near the beach. Oceanarium is a popular attraction and the area's natural beauty can be seen at Bournemouth Beach and New Forest National Park. The Square and Bournemouth Pier are also worth visiting. Kayaking, parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Bournemouth Beach - 13 min walk
  • Bournemouth International Centre - 13 min walk
  • Alum Chine Beach - 13 min walk
  • Bournemouth Lower Gardens - 14 min walk
  • Oceanarium - 16 min walk

Getting around

  • Branksome Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive


  • Olive Cafe - 4 min walk
  • Koh Thai Tapas - 4 min walk
  • Poole Hill Brewery - 4 min walk
  • The Goat and Tricycle - 5 min walk
  • Brewhouse and kitchen - 5 min walk

About this property

Bournemouth West Cliff Hotel

Luxury Bournemouth hotel in Bournemouth City Centre, near Bournemouth Beach
This hotel features 2 indoor pools, a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 83 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus in-room free WiFi and LCD TVs with satellite channels. Other amenities available to guests include hairdryers, desks and free toiletries.
Bournemouth West Cliff Hotel offers 83 forms of accommodation with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15-15 for adults and GBP 5-10 for children
  • 1 restaurant
  • 1 bar/lounge

Things to do

  • 2 indoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room


  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Hungarian
  • Lithuanian
  • Russian
  • Spanish

Business services

  • Conference space
  • Meeting rooms


  • Garden
  • Picnic area
  • Terrace


  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Free toiletries
  • Hairdryer
  • Shower/bath combination


  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee


  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)

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Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 23 2021 to December 26 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Sauna
  • Full-service spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 15 and GBP 15 for adults, and GBP 5 and GBP 10 for children (approximately)
  • Uncovered self-parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 15 per night
  • Facilities fee: GBP 12 per person, per stay and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff
Bournemouth West Cliff Hotel Hotel
Bournemouth West Cliff Hotel Bournemouth
Bournemouth West Cliff Hotel Hotel Bournemouth

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 161 out of 861 reviews
5 - Excellent 19%
Rating 4 - Good. 321 out of 861 reviews
4 - Good 37%
Rating 3 - Okay. 202 out of 861 reviews
3 - Okay 23%
Rating 2 - Poor. 112 out of 861 reviews
2 - Poor 13%
Rating 1 - Terrible. 65 out of 861 reviews
1 - Terrible 8%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short family trip Our stay was even better than we’d hoped for. The hotel was easy to find, looks smart on entry, and parking was easy to organise at reception. It’s a short walk to the shops and beach, we didn’t move our car. We stayed a few nights in a superior double room with a single bed made up for our teen. We had a lovely room with high ceilings, very large comfy bed, large tv with all the channels you’d expect, a good little bathroom and large windows with good thick curtains. The hotel staff were all excellent, very polite, smart and helpful. The pool was perfect, immaculately clean and the limit on the number of people swimming made it feel safe and fun. We never had to wait to use the pool. Breakfast was well organised and had everything you would expect. The meals we enjoyed in the bar were very good and the staff were knowledgeable about the menu. Lovely atmosphere in the bar overlooking the pool, really nice clean decor. We left feeling rested, well fed and looked after. Thank you, just the break we needed.
Stayed 4 nights in Oct 2021

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great, the staff were also great and went above and beyond to deliver a great service! I chose to stay in this hotel as I had come up from Plymouth to participate in the Bournemouth half marathon on the Sunday. I was in room 87 but despite the radiator being turned off the room was roasting and I dint get a good nights sleep at all which was a shame as the staff were great. When I asked at the front desk I was informed that the heat would come on at certain times in all the rooms on the floor which was not ideal. There was a fan but again difficult to sleep with the noise from the fan. I used the swimming Pool, Restaurant for Breakfast, evening meal and the Spa and all were excellent, it was just the nights sleep that let things down.
Stayed 3 nights in Oct 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Overall the stay was okay. Facilities good, although not included. Service generally good but rooms in need of an update.
Stayed 4 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Gayle
The section of the Hotel we stayed in (Room102) was excellent as it had a sitting room, with a door to the bedroom. Missing was a fridge and safe, as the weather was hot, we need a cool drink, no fridge. I would stay there again, in the same room; providing a fridge and safe were installed
Stayed 2 nights in Sep 2021

5/5 Excellent

Stayed 2 nights in Aug 2021