Search Hotels with Gym in Upper West Side

"The location is great and the staff are friendly. We booked a junior suite with two queen beds as there were three of us. The size of the room was great but the room, particularly the bathroom, had a very musty, vegetal odor. In one instance we walked in after being out for the afternoon and the odor was overwhelming. We called the front desk and they didn’t offer much help, other than to open the windows. Also the elevators were malfunctioning periodically during our stay. Overall, the hotel was adequate given the choices in the area we needed to stay and our budget."

"This hotel is in a wonderful location, but the rooms are horrible. I guess that’s just New York but for $350 a night you would expect a nicer room. Bed was hard, pillows small, bathroom is outdated w/ shower curtain, mismatched caulking, rusted door jamb. Way overdue for a major renovation."

"The room was small and had the bare necessities. However, at checking, I was told they charge $20 'amenities type' fee. Having no recourse, I paid. When using the sin & tub, the water had to run for over 20 minutes before there was som warm/hot water. The water fluctuated in temp while using it, so that was less than pleasant. "

"Great location, nice restaurant."

"Fantastic spot! From Naomi at the front desk, to the clean and easy rooms, to the breakfast at Mille-Fuille, we loved our stay here. Would come back in a heartbeat. Great value and easy access to subway!"

"Arrived at 11:45pm. Small issue with my booking and the front desk attendant not only refused to hear me out but them denied me my booking. I was left to find a new hotel after midnight, a single woman, traveling alone. Fortunately, Management heard my complaint the next morning and offered a full refund. This hotel has been great for me in the past—great location and nice rooms. But unfortunately, I can’t book there again after this experience with one of their Staffers. Hope this is an isolated incident."

"My son is a cancer patient at MSK. I booked him a 3 night stay. Filthy hotel. Shower did not work at all. My son stayed for 2 nights and left. No credit for last night given. No apology made."

"Perfect place for a family stay"

"Luxury hotel"