Title: citizenM New York Times Square Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8356903&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM New York Times Square Travelers find themselves in the heart of the action at this prime location near Radio City Music Hall, with coworking spaces and late-night dining at CanteenM. ## Photo gallery for citizenM New York Times Square ![Bar (on property) - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/6b5632e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/1fba02a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/7a8729a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/e10c32ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/ad57a06d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Broadway's energy surrounds guests at citizenM New York Times Square. The hotel offers 24/7 dining at CanteenM with vegetarian options and a 24-hour gym. Attentive staff and a central location near Rockefeller Center make it perfect for exploring Manhattan. ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Gym - Business services £124 includes taxes & fees 1 Feb - 2 Feb ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Room, 1 King Bed ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/38844aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Heating Smart TV Premium bedding Pillow-top bed Blackout curtains Private bathroom Rainfall showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Room, 1 King Bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/d4e3f148.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Smart TV Premium bedding Pillow-top bed Blackout curtains Private bathroom Rainfall showerhead - 151 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/81a67a97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Heating Smart TV Premium bedding Pillow-top bed Blackout curtains Private bathroom Rainfall showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (View) ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/38844aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (View) ### Highlights Air conditioning Heating Smart TV Premium bedding Pillow-top bed Blackout curtains Private bathroom Rainfall showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/92000000/91830000/91828000/91827909/f44b3944.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites By Hilton New York Times Square Manhattan - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 3,388 reviews £126 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/New-York-Hotels-Home2-Suites-By-Hilton-New-York-Times-Square.h91827909.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/11000000/10970000/10961600/10961545/w3836h2559x3y0-604348a7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Manhattan/Times Square Central Manhattan - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 9.2 Wonderful 2,435 reviews £106 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/New-York-Hotels-Hampton-Inn-ManhattanTimes-Square-Central.h10961545.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/2000000/1630000/1623400/1623381/0d0191ac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn New York/Manhattan-Chelsea Manhattan - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.0 Very good 3,149 reviews £96 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/New-York-Hotels-Hilton-Garden-Inn-New-YorkManhattan-Chelsea.h1623381.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1130000/1122900/1122851/w3837h2556x3y4-96bc60ef.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Queens/JFK Airport Queens - Free airport shuttle - Pet-friendly - Free Wi-Fi - Restaurant 7.8 Good 426 reviews £142 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/New-York-Hotels-Hilton-Garden-Inn-QueensJFK-Airport.h1122851.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/92000000/91340000/91334200/91334200/c5c48393.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto By Hilton New York City Times Square Manhattan - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 3,262 reviews £97 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/New-York-Hotels-Motto-By-Hilton-New-York-City-Times-Square.h91334200.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/3000000/2220000/2212000/2211934/cb780f8f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Manhattan/Times Square South Manhattan - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 7.8 Good 2,018 reviews £98 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/New-York-Hotels-Hampton-Inn-ManhattanTimes-Square-South.h2211934.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/160000/151300/151294/b6aa4285.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton New York JFK Airport Queens - Free airport shuttle - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,314 reviews £163 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/New-York-Hotels-Radisson-Hotel-JFK-Airport.h151294.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/8000000/7170000/7163600/7163594/0b3a3e53.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton NY Long Island City/Manhattan View Queens - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 9.2 Wonderful 1,344 reviews £99 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/New-York-Hotels-Home2-Suites-By-Hilton-NY-Long-Island-CityManhattan-View.h7163594.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/49000000/48630000/48621800/48621748/ca0e2942.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Draper New York, Tapestry Collection by Hilton Manhattan - Free Wi-Fi - Air-conditioning - Business services - Housekeeping 8.8 Excellent 1,003 reviews £100 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/New-York-Hotels-The-Draper.h48621748.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6770000/6763800/6763732/235d38ed_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Archer Hotel New York Manhattan - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,368 reviews £148 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/New-York-Hotels-Archer-Hotel-New-York.h6763732.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=6500e673-c767-4098-aa9c-3c14e4cef22d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.76172%2C-73.98481&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZXkw9c6QGd28dE5fFgcpDB0DM0k=) 218 West 50th Street, New York, NY, 10019 #### What's nearby - Broadway \- 1 min walk \- 0.1 miles - Times Square \- 2 min walk \- 0.1 miles - Gershwin Theater \- 2 min walk \- 0.1 miles - Radio City Music Hall \- 5 min walk \- 0.3 miles - Rockefeller Center \- 8 min walk \- 0.5 miles #### Getting around - 50 St. Station (Broadway) - 1 min walk - Grand Central - 42 St. Station - 17 min walk - John F. Kennedy International Airport (JFK) - 56 min drive #### Restaurants - ‪Din Tai Fung - ‬2 min walk - ‪Junior's Restaurant - ‬2 min walk - ‪Carnegie Diner & Cafe - ‬2 min walk - ‪Famous Amadeus Pizza - ‬2 min walk - ‪Toloache - ‬1 min walk ## About this property ### citizenM New York Times Square Upscale boutique hotel near Broadway A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business centre are available to all guests. You'll also find perks such as: - Buffet breakfast (surcharge), express check-out and express check-in - A front desk safe, multilingual staff and coworking spaces - A lift, a TV in reception and coffee/tea in reception - Guest reviews give top marks for the helpful staff and location Room features All 230 rooms feature comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 43-inch Smart TVs with digital channels - Wardrobes/cupboards, heating and housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/67000000/66150000/66148100/66148063/6683e8f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CIVILIAN Hotel Manhattan - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,821 reviews £127 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=66148063&PinnedHotelID=66148063&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served](https://images.trvl-media.com/lodging/49000000/48670000/48669400/48669360/262a4944.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arlo Midtown Manhattan - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 5,850 reviews £134 includes taxes & fees 19 Jan - 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26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=36712878&PinnedHotelID=36712878&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/540000/533700/533673/3ce1c7bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Muse New York Manhattan - Pet-friendly - Restaurant - Air-conditioning - Gym 9.2 Wonderful 1,949 reviews £152 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=533673&PinnedHotelID=533673&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - CanteenM - open 24/7 - CloudM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk - Safe at front desk - Water dispenser ### Guest services - Housekeeping on request - Multilingual staff ### Business services - Business centre - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Lift (97 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (86 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 100% renewable energy - 17 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2014 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch smart TV with digital channels - IPad - IPod dock ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 22 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) Tax ID - MRMDUS33 This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome This property uses wind and solar energy, plus eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as citizenM Hotel New York Times Square citizenM New York Times Square citizenM New York Times Square Hotel citizenM Times Square Hotel citizenM Times Square citizenM New York Times Square Hotel citizenM New York Times Square New York citizenM New York Times Square Hotel New York ## Frequently asked questions ### Is citizenM New York Times Square pet-friendly? ### How much does it cost to stay at citizenM New York Times Square? ### How much is parking at citizenM New York Times Square? ### What time is check-in at citizenM New York Times Square? ### What time is check-out at citizenM New York Times Square? ### Where is citizenM New York Times Square located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM New York Times Square Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 1,513 8 - Good 332 6 - Okay 83 4 - Poor 38 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Kyla 31 Dec 2025 Liked: Cleanliness, property conditions & facilities Amazing staff and very nice rooms! ##### Kyla Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Elizabeth 12 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great location! ##### Elizabeth Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Julia 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very convenient location and well appointed room. ##### Julia Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Isabelle 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was so kind and room was great ! ##### Isabelle Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Chris 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff are nice, breakfast and bars are nice as well. ##### Chris Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Tina 3 Jan 2026 Liked: Cleanliness, property conditions & facilities Great location friendly people and treated with love ! ##### Tina Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Jay 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel ##### Jay Stayed 4 nights in Dec 2025 ### 8/10 Good #### Elyse 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location and very modern decor ![](https://a.travel-assets.com/ugc/hotel-reviews/0317b17c-bd9c-4bdf-933c-1f624ece2cb4-1767235867467.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b964a017-4159-4040-93a9-2c977e0a6f6c-1767235871099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elyse Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Edward 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff made check in easy ##### Edward Stayed 1 night in Jan 2026 ### 10/10 Excellent #### manuela 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very nice, place was very clean, everything just like the pictures ##### manuela Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Haley 28 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Every employee we encountered was incredibly kind. What a lovely stay! ##### Haley Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Fellipe 29 Dec 2025 Liked: Cleanliness, property conditions & facilities very atencious staff, great room , bar with wanderfull drinks it was perfect ##### Fellipe Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Cindy 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice and friendly staff ##### Cindy Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Eunhye 25 Dec 2025 Liked: Cleanliness, amenities Great and convenient place ##### Eunhye Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Dalani 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was so nice and helpful! ##### Dalani Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Oscar 17 Dec 2025 Liked: Cleanliness, property conditions & facilities Clean and friendly staff. ##### Oscar Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Joshua 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome hotel ##### Joshua Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Mohammad Ali 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful place and helpful staff! ##### Mohammad Ali Stayed 2 nights in Nov 2025 ### 8/10 Good #### Efren 30 Nov 2025 Liked: Cleanliness Room was clean and staff was very friendly and helpful. ##### Efren Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### delilah 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities My stay was perfect! The hotel is so close to a subway station as well as Time Square and other very fun activities. The staff were very friendly and helped out whenever needed. I would 100% stay here again everything was clean as well. Would recommend to anyone looking to visit New York. ##### delilah Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Esmy 10 Jan 2026 Liked: Cleanliness, property conditions & facilities Very modern and clean. Such a nice staff. ##### Esmy Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Jenny 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time at CitizenM. Great location, clean rooms, very helpful staff ##### Jenny Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Valentino 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was so comfortable and cozy. The room was very clean and quiet. Everything we needed was there. I would absolutely stay here again. Very close to many popular places. ##### Valentino Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Ross 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great, very helpful and accommodating ![](https://a.travel-assets.com/ugc/hotel-reviews/329841bd-86ff-4914-b34b-99151ca353fa-1765844517563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ross Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Adriana 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities What a cute hotel! Excellent location as we were seeing Mamma Mia. Rooms very clean - small but cozy. Bed was very comfortable and the staff was so friendly and welcoming. ##### Adriana Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Queens Hotel](https://www.expedia.co.uk/New-York-Hotels-Queens-Hotel.h33109019.Hotel-Information) > > [TWA Hotel at JFK Airport](https://www.expedia.co.uk/New-York-Hotels-TWA-Hotel.h49304196.Hotel-Information) > > [Royal Regency Hotel](https://www.expedia.co.uk/White-Plains-Hotels-Royal-Regency-Hotel.h40814.Hotel-Information) > > [Hampton Inn NY-JFK](https://www.expedia.co.uk/New-York-Hotels-Hampton-Inn-NY-JFK-Jamaica-Queens.h798778.Hotel-Information) > > [Hotels in Casablanca](https://www.expedia.co.uk/Casablanca-Hotels.d6084755.Travel-Guide-Hotels) > > [LIC Hotel](https://www.expedia.co.uk/New-York-Hotels-LIC-Hotel.h14840379.Hotel-Information) > > [Feather Factory](https://www.expedia.co.uk/New-York-Hotels-Feather-Factory.h20307398.Hotel-Information) > > [Comfort Inn JFK Airport](https://www.expedia.co.uk/New-York-Hotels-Comfort-Inn-JFK-Airport.h69402990.Hotel-Information) > > [Aloft Long Island City - Manhattan View](https://www.expedia.co.uk/New-York-Hotels-Aloft-Long-Island-City-Manhattan-View.h16402957.Hotel-Information) > > [The Boro Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Boro-Hotel.h9711478.Hotel-Information) > > [The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton](https://www.expedia.co.uk/Rochester-Hotels-The-Strathallan-Rochester-Hotel-Spa-A-DoubleTree-By-Hilton.h24098.Hotel-Information) > > [Fairfield Inn by Marriott JFK Airport](https://www.expedia.co.uk/New-York-Hotels-Fairfield-Inn-By-Marriott-JFK-Airport.h863898.Hotel-Information) > > [As Cascatas Golf Resort & Spa](https://www.expedia.co.uk/Vilamoura-Hotels-As-Cascatas-Golf-Resort-Spa.h1777211.Hotel-Information) > > [Caravan Parks South Shields](https://www.expedia.co.uk/South-Shields-Caravan-Parks.d5691-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels near Ibiza Island](https://www.expedia.co.uk/Ibiza-Island-Hotels.d602653.Travel-Guide-Hotels) > > [Best Western Queens Gold Coast](https://www.expedia.co.uk/New-York-Hotels-Best-Western-Queens-Gold-Coast.h20419.Hotel-Information) > > [Graduate by Hilton New York](https://www.expedia.co.uk/New-York-Hotels-Graduate-Roosevelt-Island.h45998944.Hotel-Information) > > [TravelodgeUK Hotels in Newark](https://www.expedia.co.uk/Newark-Hotels-Travelodge-UK.0-0-d6131281--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Villas San Sebastián](https://www.expedia.co.uk/San-Sebastian-Villas.d6084360-aaVillas.Travel-Guide-Accommodation) > > [Hilton Garden Inn Buffalo Downtown](https://www.expedia.co.uk/Buffalo-Hotels-Hilton-Garden-Inn-Buffalo-Downtown.h8745457.Hotel-Information) > > [Dolphin Hotel Cambridge](https://www.expedia.co.uk/St-Ives-Hotels-Dolphin-Hotel-Cambridge.h18122509.Hotel-Information) > > [DoubleTree by Hilton New York JFK Airport](https://www.expedia.co.uk/New-York-Hotels-Radisson-Hotel-JFK-Airport.h151294.Hotel-Information) > > [Hilton Garden Inn Queens/JFK Airport](https://www.expedia.co.uk/New-York-Hotels-Hilton-Garden-Inn-QueensJFK-Airport.h1122851.Hotel-Information) > > [The Collective Paper Factory](https://www.expedia.co.uk/New-York-Hotels-The-Collective-Paper-Factory.h6986420.Hotel-Information) > > [Residence Inn by Marriott New York JFK Airport](https://www.expedia.co.uk/Jamaica-Hotels-Residence-Inn-By-Marriott-New-York-JFK-Airport.h56542753.Hotel-Information) ### Flights > [Flights from Hounslow (LHR) to Negril (NEG)](https://www.expedia.co.uk/lp/flights/lhr/neg/london-to-negril) ### Activities ---