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The Lucerne Hotel

4 out of 5

Photo gallery

Featured image
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Flat-screen TV

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCentral Park9 min walk
    Popular LocationMount Sinai Hospital4 min drive
    Popular LocationMetropolitan Museum of Art7 min drive
    AirportNew York, NY (LGA-LaGuardia)33 min drive
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  • Superior Suite, 2 Queen Beds, Non Smoking

    Photos of Superior Suite, 2 Queen Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Suite, 2 Queen Beds, Non Smoking

  • Superior Double Room, 2 Double Beds, Non Smoking

    Photos of Superior Double Room, 2 Double Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 210 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Double Room, 2 Double Beds, Non Smoking

  • Superior Room, 1 King Bed, Non Smoking

    Photos of Superior Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 220 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking

  • Superior Room, 1 Queen Bed, Non Smoking

    Photos of Superior Room, 1 Queen Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 150 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed, Non Smoking

About this area

New York

In the city centre, The Lucerne Hotel is in New York's Upper West Side neighbourhood, an area with good shopping. The area's natural beauty can be seen at Central Park and Bryant Park, while Beacon Theater and American Museum of Natural History are cultural highlights. Check out an event or a game at Madison Square Garden, and consider making time for Central Park Zoo, a top attraction not to be missed. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Central Park - 9 min walk
  • Mount Sinai Hospital - 4 min drive
  • Metropolitan Museum of Art - 7 min drive
  • Rockefeller Center - 12 min drive
  • Museum of Modern Art - 13 min drive

Getting around

  • 79 St. Station - 2 min walk
  • New York Harlem 125th St. Station - 5 min drive
  • AirportNew York, NY (LGA-LaGuardia) - 33 min drive

Restaurants

  • Amsterdam Ale House - 3 min walk
  • Peacefood Cafe - 3 min walk
  • RedFarm - 4 min walk
  • Mille-Feuille Bakery Cafe - 4 min walk
  • Maison Kayser - 5 min walk

About this property

The Lucerne Hotel

Romantic New York hotel in Upper West Side, walk to Beacon Theater
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms and 24-hour room service are on-site. All 202 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Free newspapers, in-room massages and hairdryers are among the other amenities that guests will find.
The Lucerne Hotel offers 202 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 55 per day
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 3.50-20 for adults and USD 3.50-20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Hebrew
  • Spanish

Business services

  • Business centre
  • Conference space

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service

See similar properties

New York
New York
Manhattan
Manhattan
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Hotel
Hotel
4 star
4 star
Air conditioned
Air conditioned
Family-friendly
Family-friendly

Policies

Check-in

Check-in between 4 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 7 August 2020 to 31 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 22.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • Faxes
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 3.50 and USD 20 for adults, and USD 3.50 and USD 20 for children (approximately)
  • Valet parking fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Lucerne
Lucerne Hotel
Lucerne Hotel New York
Lucerne New York
Lucerne Hotel New York City
The Lucerne Hotel Hotel
The Lucerne Hotel New York
The Lucerne Hotel Hotel New York

Frequently asked questions

Can I cancel my reservation for free at The Lucerne Hotel and receive a full refund?
Yes, The Lucerne Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Lucerne Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Lucerne Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Lucerne Hotel?
Valet parking is available for USD 55 per day.
What time is check-in at The Lucerne Hotel?
Check-in is from 4 PM to midnight.
What time is check-out at The Lucerne Hotel?
Checkout is at noon.
Where is The Lucerne Hotel located?
Located in Upper West Side, this romantic hotel is within a 10-minute walk of Beacon Theater and Central Park. American Museum of Natural History and Lincoln Center are also within 1 mile (2 km). 79 St. Station is only a 2-minute walk and 81 St. - Museum of Natural History Station is 8 minutes.
4.3
Excellent
5 - Excellent
722
4 - Good
453
3 - Okay
119
2 - Poor
42
1 - Terrible
31

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Stayed 4 nights in Mar 2020

5/5 Excellent

Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It would have been helpful to have a bathrobe provided. Also the bathroom was incredibly small, awkward to use.
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a terrific location and the staff is great. A good deal.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty small. Maybe that is to do with downtown living. However the connectivity to Subway and options in restaurants nearby are perfect. The rooms were clean. And housekeeping done regularly. I did feel bit stuffy due to lack of air circulation and being small room. Moreover the hotel was doing renovation on its exterior so windows had to be shut. However if your aim is to simply have a place to rest at night at good price with good connectivity. This is the place
Stayed 3 nights in Mar 2020

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