Search Boutique Hotels in Theater District

"Great stay! Staff were nice. Found some hair in shower and on a pillow case but once I called down to the front desk they came to clean area again. Overall the hotel is nice. "

"There could’ve been more safety features and amenities…"

"Room was clean and turn down service was prompt and through. We didn’t have control over the air conditioner and our door didn’t close properly, which made it feel unsafe. "

"A/C unit was not working properly. Technician had to be sent twice (suspecting they were not really sent the first time). Queen bed was a lot closer to a full."

"The property it self was clean , once I walked into Sheraton I thought everything was great the staff were telling us we get a $35 every night we stay we can use it at the bar , Starbucks , or there restaurant we’ll let me tell you they didn’t tell us Starbucks was in the hotel there communication wasn’t great maybe because they saw me and my boyfriend young not sure happens a lot to us , second night we get back to freshen up at our hotel and the tv was turning on and off I called guest services they quickly called Cesar for us let me tell you Cesar was Great he was so kind and kept saying sorry for the inconvenience he quickly moved us room mind you he was just the guy who service the tv and stuff we went down stair talked to some guy and I told him if he can do anything for that inconvenience we payed lots of money to stay at Sheraton top floor sky view floor 49 and he said no that the house keepers are in charge of the TV I thought that was ridiculous I wasn’t there to argue with him it was our first time in New York so I let him be , I loved New York but I would never stay at Sheraton again let me tell you it’s not Marriott experience ! "

"Good lication 2 minutes from Times Square and boardway "

"Hotel is just ok. No door help, have to take a slow elevator to the lobby, then another elevator to your room. Lobby was super crowded and chaotic at check-in and check-out. Staff was ok but not super friendly. They had rooms ready but charge $75 for early check-in regardless. Room was small and dark with very little light, terrible bathroom lighting, not a lot of extra towels. No hair dryer had to call for one. Fire drill performed during the day with very little warning. Alarms blared so loud for 15 min and elevators were shut down. Had to take the stairs but it was a maze of hallways to get to the lobby. Night manager was rude when we asked about using our hotels.com credit for room service since one of us was sick and could go not to the restaurant. Was told no we can’t use our credit unless we eat there no exceptions. Location was ok next to Neil Simon theater where we saw MJ which was fantastic and was the bright spot of our stay. Would not recommend."

"Nice easy location, very nice and helpful staff. The room was pretty clean with a few issues, one being that the garbage cans all just had bags draped over them, not actually in the trash cans, which isn't a big issue obviously, and a noticeable hair hanging from the ceiling in the bathroom. But my biggest gripe is that the thermostat is not actually connected to the heat/ac at all. I set it to "cold" mode and 70º which is the lowest it goes. Woke up super hot with the heat pumping out. You can tell it's not connected because I just ended up setting the thermostat to off, and adjusting the temp/mode on the heating element which is caged in in the room, and was accessible with a pencil. But that made the room temp much more bearable. Once that was fixed, I liked the place and people working there. The elevators are quite small, but that might be a NYC thing. All in all I'd definitely recommend it, particularly if you aren't very worried about the temp. "

"Not as expected "