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"This hotel location is spot on. We where on the 40th floor which I upgrade with additional charge and thought its quietter but you will hear the banging of doors from floor below and the sound of plumbing pipes. "

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"Hotel entrance look fantastic but rooms were kind of outdated. Location is perfect, walking distance to subway stations and most tourist destinations. There was a mandatory destination fee applicable daily to selected food/beverage and a couple complimentary activities but were not really explained by the front desk. Although they gave a paper to read about it, it would be better customer service to explain what it is and how can you use and maximize the fee. And also to direct you where you can check ahead about the availability of complimentary activities. "

"Good location; walking distance to many places"

"You can just tell the hotel is dated and living off it's prime location- plus cost was high vs condition"

"Honestly this is was the best place we could have stayed in New York. The staff was friendly and very informative. "

"Rooomwas extremely clean and quiet. Staff went above and beyond to be helpful and were very accommodating."

"Too noisy , housekeeping crew kept banging the door of their storage which was located next to our room .. this would go on every night until 1am .. room is outdated , bathroom needs some serious help .specially for the cost. staff is great and friendly .. but facilities really needs some care and renovation."

"Great location. Michael really helped us get settled early"