Triple Room | Terrace/patio
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Reviews of Yaxchen Tulum Cabañas & Cenote

2 out of 5
Yaxchen Tulum Cabañas & Cenote
Carr. Tulum-Boca Paila, Tulum, QROO

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Leigh Andre Marie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nature is perfect I Like it but they charge me for Breakfast food and Juices that 1st server said were included in the package, after the fact they change their mind and charge me for the free Items list that was indicated from the beginning, indicating that from the original list some items were still chargeable. No good they need proper training and be honest from the beginning with clients. ether it is free or not??? Very confused and upset we decided not to go back to have breakfast.

10/10 Excellent

Federico

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ubicada en la parte más tranquila de Zona Hoterla, es un hospedaje ecológico, con gente amable y sin las pretenciones de otros establecimientos de Tulum. El cenote es espectacular, la vegetación, despertar con sonidos de aves y cangrejos llegando a tu puerta le da un toque extra.
Stayed 2 nights in Mar 2023