Aloft Tulum by Marriott

Photo gallery for Aloft Tulum by Marriott

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2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
View from Room

Overview of Aloft Tulum by Marriott

Aloft Tulum by Marriott

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park3 min walk
  • AirportTulum, Quintana Roo (TUY)5 min drive
  • Popular LocationXcacel-Xcacelito Sanctuary14 min drive
  • Popular LocationSoliman Bay15 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Aloft Tulum by Marriott is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.

What's nearby

  • Tulum National Park - 3 min walk
  • Dos Aguas Park - 2 min drive
  • Las Palmas Public Beach - 6 min drive
  • Xcacel-Xcacelito Sanctuary - 14 min drive
  • Soliman Bay - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 105 min drive

Restaurants

  • W XYZ Restaurant — 1 min walk
  • Ático Rooftop Bar & Loung — 1 min walk
  • El Capitan - 8 min walk
  • La Coqueta - 14 min walk
  • Taqueria Honorio - 17 min walk

About this property

Aloft Tulum by Marriott

4-star hotel, walk to Tulum National Park
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. All 140 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find LCD TVs with digital channels and Netflix, and other amenities include minibars and premium bedding.
Aloft Tulum by Marriott offers 140 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (MXN 240 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking options include a carport

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 150-300 per person
  • 2 restaurants and 1 1 coffee shop/cafe
  • 2 bars/lounges and 1 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2170 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility (select rooms)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of MXN 1000 per pet, per stay
Up to 40 lbs/18 kg
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 150 and MXN 300 per person (approximately)
  • Covered self-parking fee: MXN 240 per day
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aloft Tulum
Aloft Tulum by Marriott Hotel
Aloft Tulum by Marriott Tulum
Aloft Tulum by Marriott Hotel Tulum

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 67 out of 89 reviews
5 - Excellent 75%
Rating 4 - Good. 20 out of 89 reviews
4 - Good 22%
Rating 3 - Okay. 0 out of 89 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 89 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 89 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great! Right downtown and walkable to everything. The rooftop pool & bar were amazing. The view of the jungle was breathtaking. The staff were all so helpful. Free yoga classes on Thursday and Saturday mornings. I would highly recommend a stay here!
Stayed 5 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decoration details. My only suggestion is that they should ask guests the time to fix the room, because when we got back in the evening the room was not ready.
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is nice. Loved the location. We had to move rooms the first night because they had us across from the hostel and it was so loud. The music was going till 12am. Once we moved rooms it was so much better. I think Mexico in general has bad service, no comparison to Canada or USA. I would stay here again and compared to other hotel pricing in tulum it was a good deal.
Stayed 5 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like a little getaway from the jungle outside, great location to go to beach or town easily, very friendly and helpful staff, comfy bed, aesthetically pleasing. Loved.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. I felt safe and welcomed. Rooms are beautiful and their all inclusive was worth it ! All of the staff I encountered were helpful and friendly. I will definitely come back.
Stayed 5 nights in Dec 2021