Title: Aloft Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aloft Tulum Travelers can explore the beautiful Playa Paraiso nearby, then return to relax by the pool in one of the complimentary cabanas at this coastal retreat ## Photo gallery for Aloft Tulum ![2 bars/lounges, tapas bar, sports bar - Aloft Tulum (Tulum)](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/4637d98b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/5fe90c16-cb28-41f6-9f13-b36945aa6c6c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Meeting facility - Aloft Tulum (Tulum)](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/6c6f9e97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Aloft Tulum (Tulum)](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/8ac22135.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, free pool cabanas, pool umbrellas - Aloft Tulum (Tulum)](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/c233ece8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aloft Tulum sits on Mexico's coast, offering both relaxation and adventure. Guests can enjoy two pools with cabanas or book rejuvenating spa treatments including massages and facials. The on-site restaurants serve meals throughout the day, and WiFi keeps everyone connected. ## Reviews 9.0 Wonderful ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £109 includes taxes & fees 12 Jan - 13 Jan ## Room options ### Check availability for these dates Tonight [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for aloft, Room, 1 King Bed, City View ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/608fd107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 1 King Bed, City View 9.0 Wonderful 32 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Down duvet Premium bedding - 279 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for aloft, Room, 2 Double Beds, City View ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/122d261d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 2 Double Beds, City View 9.4 Exceptional 12 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Down duvet Premium bedding - 334 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for aloft, Suite, 1 Bedroom ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/8fa41ac3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Suite, 1 Bedroom 9.6 Exceptional 7 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Full-sized fridge/freezer - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for aloft, Room, 1 King Bed ![aloft, Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/dda8a520.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 1 King Bed 8.6 Excellent 7 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Down duvet Premium bedding - 279 sq ft - Sleeps 2 - 1 King Bed ### View all photos for aloft, Room, 2 Double Beds ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/b5bad2d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 2 Double Beds 9.4 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Down duvet Premium bedding - 334 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Terrace, View) ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/608fd107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Terrace, View) 9.0 Wonderful 4 reviews ### Highlights Terrace Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Down duvet - 279 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds (Terrace) ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/122d261d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Terrace) ### Highlights Terrace Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Down duvet - 334 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 Bedroom (Balcony) ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/2f02e29d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Blackout curtains - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/895c2d49_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 373 reviews £208 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=99593c53-af48-49a2-8f27-ee37189e0f7a&top_cur=GBP) Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 297 reviews £72 includes taxes & fees 6 Feb - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 10.0 Exceptional 3 reviews £69 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=99593c53-af48-49a2-8f27-ee37189e0f7a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20535%2C-87.45079&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t8uds6YWJVtQj-_K8YcTh9Eadfo=) Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760 #### What's nearby - Jaguar Park \- 3 min walk \- 0.2 miles - Hunab Lifestyle Center \- 3 min walk \- 0.2 miles - Tulum National Park \- 3 min drive \- 1.8 miles - Dos Aguas Park \- 5 min drive \- 1.3 miles - Hospital de Tulum \- 7 min drive \- 1.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive #### Restaurants - ‪Jasmine - ‬14 min walk - ‪Carl's Jr. - ‬1 min walk - ‪Escama - ‬5 min walk - ‪Siete Fuegos - ‬5 min walk - ‪Panza Tulum - ‬8 min walk ## About this property ### Aloft Tulum Luxury hotel near Tulum National Park Located close to Playa Paraiso and Playa Ruinas, Aloft Tulum provides a poolside bar, a rooftop terrace and a shopping centre on-site. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Additional perks include: - 2 outdoor pools along with free cabanas, sunloungers and pool umbrellas - Full breakfast (surcharge), bike hire and self-parking (surcharge) - A round-trip airport shuttle (surcharge), an electric car charging station and express check-out - Express check-in, smoke-free property and a lift - Guest reviews say great things about the helpful staff Room features All 140 individually furnished rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and designer toiletries - 55-inch LCD TVs with Netflix, streaming services and premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 408 reviews £64 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Spa - Kids’ pool - 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16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/14a57a54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 216 reviews £101 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), body treatments, aromatherapy](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a9403957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 1,001 reviews £94 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/d2fa64a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 932 reviews £44 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/62000000/61580000/61573700/61573622/a98ad83f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 314 reviews £149 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=61573622&PinnedHotelID=61573622&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/f6ed60df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAJ Boutique Hotel-Aldea Zama Zama - Pool - Kitchen - Parking included - Free Wi-Fi 9.4 Exceptional 90 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio](https://images.trvl-media.com/lodging/71000000/70980000/70975900/70975857/63afd6c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K'uyen Boutique Hotel Zama - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 141 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=70975857&PinnedHotelID=70975857&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Secured, covered parking on site (USD 17 per day) - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking options include a carport ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Ático Rooftop Bar & Loung - Re:fuel by Aloft - W XYZ Restaurant - WXYZ Bar ### Things to do - 2 outdoor pools - 24-hour gym - Bicycle rentals - Shopping centre - TV in common areas ### Family friendly - 2 outdoor pools - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2,170 square feet of conference space - 24-hour business centre - 3 meeting rooms - Computer station - Coworking space ### Outdoors - Free pool cabanas - Garden - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Accessible airport shuttle - Braille/raised signage - Doorbell and phone notification - Grab bar near toilet (119 centimetre high) - Lift (150 centimetre wide door) - Low-height electrical sockets in bathroom - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (64 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 4 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 2021 - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LCD TV with premium digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, smart lock ### Pets Pets are allowed for an extra charge of USD 30 per pet, per stay Service animals are welcome, and are exempt from fees 2 total (up to 18 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: USD 10 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 25 to 25 for adults and USD 20 to 25 for children - Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10) - Airport shuttle fee per child: USD 1 (return), (up to 17 years old) - Covered self-parking fee: USD 17 per day - Pet fee: USD 30 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Aloft Tulum have a pool? ### How much does it cost to stay at Aloft Tulum? ### Is Aloft Tulum pet-friendly? ### How much is parking at Aloft Tulum? ### What time is check-in at Aloft Tulum? ### What time is check-out at Aloft Tulum? ### Does Aloft Tulum provide a shuttle to the airport? ### Where is Aloft Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aloft Tulum Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 305 8 - Good 103 6 - Okay 21 4 - Poor 14 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Maria 29 Dec 2025 Liked: Cleanliness, amenities Thank you everything was great . ##### Maria Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Justin 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and trendy hotel with a beautiful rooftop deck and infinity pool. The staff are friendly and the location is quite walkable. The one con is that the doors don’t seem to block out the sound that well ##### Justin Stayed 5 nights in Nov 2025 ### 8/10 Good #### MARC 17 Nov 2025 Liked: Cleanliness, property conditions & facilities The room was OK but breakfast .OMG worst ever.They don't make omelet .And they said we are busy . Busy for what ? It's breakfast . ##### MARC Stayed 3 nights in Nov 2025 ### 8/10 Good #### Daniel 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Laundry facility excellent. Breakfast ok, coffee needs to be better. Staff great. Rooftop awesome. ##### Daniel Stayed 1 night in Sep 2025 ### 6/10 Okay #### Crystal 16 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities I booked this hotel because it was supposed to have airport transport. It did not. I was also offered a promotion online but was told it was not available. ![](https://a.travel-assets.com/ugc/hotel-reviews/299a8a98-2e21-4df2-883c-bf9d9d6fa9aa-1763322734047.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Crystal Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Maria 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff super nice and the location is great. ##### Maria Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Nelson 16 Dec 2025 On arrival the front desk staff checked us into the wrong room, leading us to walk into another persons space. No apologies were given just a whoops and a new card. Elevators don’t work half the time and when it does only one will get you to the floor with rooms. Front desk staff not friendly or accommodating. Tried to charge us 200 pesos in exchange for 4 quarters for laundry. No amenities in room, shampoo and conditioner empty and never filled. No condiments with coffee in room. Overall just not great! ##### Nelson Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Sahiba 15 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe and clean. Close to the city center and beach road. Would stay here again ##### Sahiba Stayed 1 night in May 2025 ### 10/10 Excellent #### Terry 4 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My second stay at Aloft Tulum, will stay again! ##### Terry Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### samanwaya 7 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel was excellent ##### samanwaya Stayed 2 nights in Dec 2024 ### 8/10 Good #### Derek 18 Feb 2025 Liked: Cleanliness, property conditions & facilities Good location in Tulum city area. ##### Derek Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Laura-Ann 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay!! We loved staying at Aloft Tulum. Great hotel, wonderful, rooftop pool, and within walking distance to everything we wanted to do. I would not recommend setting up your airport shuttle through them though. They didn’t show up for our ride to come home and we had to call a taxi at 4 AM. ##### Laura-Ann Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Carlos 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! ##### Carlos Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Douglas 2 Aug 2023 Liked: Cleanliness, staff & service, amenities Great place to stay ##### Douglas Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Marianne 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay. Great breakfast 😊 ##### Marianne Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Kenny 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay at ##### Kenny Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### shayla 28 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was so friendly and helpful! I loved my stay! ##### shayla Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Katelyn 13 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food! ##### Katelyn Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Verified traveller 1 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Good dinners but lacking overall Checkin was slow. Dinner was great quality but few lunch options and pitifully few room service options. Room service also took 60 to 90 minutes. Pools are numerous but most were a bit crowded. Cocktails were generally not good, though some mocktails were tasty. Checkin and checkout were slow. Not an abundance of amenities or activities during the day ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### courtney 9 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### courtney Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### FABIOLA 18 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location , brand new property. Friendly and helpful staff ##### FABIOLA Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Maria 27 Mar 2025 Liked: Property conditions & facilities #### Relaxing time Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it. ##### Maria Stayed 1 night in Mar 2025 ### 10/10 Excellent #### BETSY 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good customer service ##### BETSY Stayed 4 nights in May 2025 ### 10/10 Excellent #### Wendi Sue 12 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This boutique hotel was inviting and felt so off the beaten path. It was centrally located. ##### Wendi Sue Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Chelsea 13 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for a quick stay ##### Chelsea Stayed 1 night in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---