Title: Serena Tulum - Adults Only Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serena Tulum - Adults Only Adults-only hotel with free breakfast and fitness centre ![Terrace/patio](https://images.trvl-media.com/lodging/27000000/26560000/26556600/26556568/c440f020.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Jungle View Room | Bathroom | Shower, rainfall showerhead, free toiletries, towels](https://images.trvl-media.com/lodging/27000000/26560000/26556600/26556568/ea7674e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Tent | View from room](https://images.trvl-media.com/lodging/27000000/26560000/26556600/26556568/acaafb52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Tent | Courtyard view](https://images.trvl-media.com/lodging/27000000/26560000/26556600/26556568/15066bd6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/27000000/26560000/26556600/26556568/0978f8b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa Paraiso and Playa Ruinas, Serena Tulum - Adults Only offers a tranquil retreat with free breakfast (local cuisine), a beach bar, and spa services. Unwind in the garden or by the outdoor pool with sun loungers. With free WiFi, self parking, tour/ticket assistance and luggage storage available. 8.0 Very good ## Popular amenities - Spa - Breakfast included - Bar - 24/7 front desk - Room service - Gym ## Room options ### Check availability for these dates # Tonight [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=26556568&PinnedHotelID=26556568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=26556568&PinnedHotelID=26556568&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=26556568&PinnedHotelID=26556568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=26556568&PinnedHotelID=26556568&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=26556568&PinnedHotelID=26556568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=26556568&PinnedHotelID=26556568&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=26556568&PinnedHotelID=26556568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=26556568&PinnedHotelID=26556568&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/27000000/26560000/26556600/26556568/17229a4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.0 Very good 1 review ### Highlights Individually decorated Air conditioning Separate bedroom Premium bedding Private bathroom Hairdryer Rainfall showerhead Coffee/tea maker - 452 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ![Deluxe Tent | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/27000000/26560000/26556600/26556568/9cd2000b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Tent ### Highlights Individually decorated Air conditioning Separate bedroom Premium bedding Private bathroom Rainfall showerhead Free bottled water Minibar - 376 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Jungle View Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/27000000/26560000/26556600/26556568/a7a49902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle View Room 8.0 Very good 4 reviews ### Highlights Individually decorated Air conditioning Separate bedroom Premium bedding Rainfall showerhead Free bottled water Minibar In-room safe - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![On the beach, white sand, sun-loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,947 reviews £241 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 272 reviews £337 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![Interior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/w2884h1938x4y4-a1dd64c1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,018 reviews £336 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 347 reviews £150 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 606 reviews £173 includes taxes & fees 26 Sept - 27 Sept [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2025-9-26&chkout=2025-9-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 518 reviews £245 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/18bf9a6b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 126 reviews £292 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![Property amenity](https://images.trvl-media.com/lodging/73000000/72550000/72542900/72542835/5e255a08.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World Tulum - Pool - Spa - Parking included - Restaurant 9.6 Exceptional 36 reviews £352 includes taxes & fees 26 Sept - 27 Sept [](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information?chkin=2025-9-26&chkout=2025-9-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![Apartment, 1 Double Bed, Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/6633a9b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum Apartments La Veleta - Pool - Parking included - Free WiFi - Air conditioning 10.0 Exceptional 1 review £74 includes taxes & fees 23 Sept - 24 Sept [](https://www.expedia.co.uk/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2025-9-23&chkout=2025-9-24&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) Ad ![Ecotours](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/e2561da5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum - Pool - All-inclusive - Parking included - Free WiFi 8.6 Excellent 51 reviews £101 includes taxes & fees 24 Sept - 25 Sept [](https://www.expedia.co.uk/Tulum-Hotels-Cenote-Casa-Tortuga-Tulum.h39996156.Hotel-Information?chkin=2025-9-24&chkout=2025-9-25&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dacbe1df-331b-4e2d-8ac5-f9ce25f295e0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Serena-Tulum-Adults-Only.h26556568.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Serena-Tulum-Adults-Only.h26556568.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Tulum, Serena Tulum - Adults Only is in the entertainment district and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Playa Paraiso and Sian Ka'an Biosphere Reserve are two other places to visit that come recommended. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.17641%2C-87.44720&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jc5JJoga80rme55HUdtufQMzflw=) Carretera Tulum Boca Paila Km 5.2, Mz 10, Tulum, QROO, 77780 ### What's nearby - Tulum Beach - 11 min walk - 0.6 miles - Tulum National Park - 16 min walk - 0.9 miles - Playa Paraiso - 6 min drive - 2.7 miles - Tulum Mayan Ruins - 12 min drive - 5.5 miles - Playa Ruinas - 13 min drive - 3.6 miles ### Getting around - Tulum Intl. Airport (TQO) - 56 min drive ### Restaurants - ‪Maya Tulum - ‬11 min walk - ‪Kin Toh - ‬5 min walk - ‪Papaya Playa Beach Club - ‬8 min walk - ‪La Eufemia - ‬11 min walk - ‪Mirador by Azulik - ‬5 min walk ## About this property ### Serena Tulum - Adults Only Hotel near Tulum Beach Located close to Playa Paraiso and Playa Ruinas, Serena Tulum - Adults Only provides free breakfast (local cuisine), a beach bar and a terrace. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a gym. Other perks include: - An outdoor pool, along with sunloungers - Free self-parking - A 24-hour front desk, a front desk safe and smoke-free property - Tour/ticket information and luggage storage Room features All rooms are individually decorated, and have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Rainfall showers and free toiletries ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - Free local cuisine breakfast available daily 8:00 AM to 11:00 AM - A beach bar ### Things to do - Gym - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Spa - Massage - Spa services ### Accessibility - No lift ### More - 1 floor - Built in 2018 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Rainfall showerhead - Shower - Towels provided ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Individual decor - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 17 years old and younger are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as Hotel Serena Glamping Serena Glamping Tulum Serena Glamping Serena Tulum Adults Only Serena Tulum Adults Only Tulum Serena Tulum - Adults Only Hotel Serena Tulum - Adults Only Tulum Serena Tulum - Adults Only Hotel Tulum ## Frequently asked questions ### Does Serena Tulum - Adults Only have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM. ### Is Serena Tulum - Adults Only pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Serena Tulum - Adults Only? > Self-parking is free at this property. ### What time is check-in at Serena Tulum - Adults Only? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Serena Tulum - Adults Only? > Checkout is at noon. ### Where is Serena Tulum - Adults Only located? > Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Tulum Beach and Tulum National Park. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serena Tulum - Adults Only Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 6.4 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 58 8 - Good 24 6 - Okay 10 4 - Poor 5 2 - Terrible 16 ### 10/10 Excellent #### Hollo 27 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here for one night but all in all it was an amazing experience! ##### Hollo Stayed 1 night in Aug 2022 ### 6/10 Okay #### Oscar 30 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness If you want to be one with nature this is your place. ##### Oscar Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Verified traveller 21 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome new hotel with a unique service, excelent facilities and located in the heart of Tulum Riviera. I truly recommend this place!! ##### Verified traveller Stayed 2 nights in Dec 2018 ### 6/10 Okay #### Maria 3 Dec 2023 Disliked: Property conditions & facilities ##### Maria ### 8/10 Good #### hilary 13 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### hilary Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Patricia Herrera 4 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto la hospitalidad del persona, principalmente del gerente que me ayudo a solucionar problemas con mi reserva ##### Patricia Herrera ### 2/10 Terrible #### María del Rocio 8 Dec 2022 Disliked: Staff & service, amenities ##### María del Rocio Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Ida 12 Sept 2022 Disliked: Staff & service, property conditions & facilities Most unprofessional hotel staff I have ever met. They tried to provide a shuttle, which was not by the hotel but only the staff because I guess they were trying to get side money. Most unprofessional service with the shuttle. Me and my friend didn’t end up going with the shuttle because we felt unsafe and they still charged us full. $150. Then we left a key with them to a scoter we rented from a third party since we were checking out early. They lost the key and claimed that we never gave them the key. MOST UNPROFESSIONAL STAFF. Stressed the both of us out. They’re really shady ##### Ida Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### Daniela 8 Sept 2022 Liked: Staff & service, amenities, property conditions & facilities I loved it. The room I stayed in needs some help with covering the back. I felt ppl could see me shower from the gym parking lot, but everything else was amazing ##### Daniela Stayed 2 nights in Sep 2022 ### 8/10 Good #### Jeneen 31 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful, nature-inspired and thoughtfully designed, quiet despite being walking distance to bars and restaurants, and the service was really excellent. The staff were super responsive to our requests. Breakfast was great. The towels and linen smelled so fresh (which is sadly not the case in some hotels, even big ones). It was right beside a 7-11 and walking distance to Azulik! Lots of parking. Close to the beach (though it's a rocky area... you have to find the right spots to walk to). The only reason I'm not giving it 5 stars is because of what I consider misleading advertising. The pictures give you the impression that it's ON the beach but it's not. Also the bathroom has no door. Which are not deal breakers, but they should mention these upfront to avoid disappointment. Just please remove the pix that make it seem like a beachfront property. Besides that, I highly recommend! ##### Jeneen Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### TOMMASO 22 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### TOMMASO Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### José Eduardo 23 May 2022 ##### José Eduardo Stayed 1 night in May 2022 ### 8/10 Good #### violaine 1 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Une escale d’une nuit au Serena Tulum, reposante et agréable. Le personnel est aux petits soins et très disponible. Un bémol , Le petit déjeuner aurait peut-être besoin d’être un peu amélioré…. Et la jolie piscine est très chlorée… Rien à voir avec l’hôtel..Les abords, la plage est comme toute la côte caraïbe envahie de sargasses et de déchets, et apparemment rien n’est fait pour nettoyer un minimum… On est loin de la carte postale ! ##### violaine Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Bhranti 30 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good property good stay ##### Bhranti Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Julie 30 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We loved Serena! Conveniently located in Tulum near the beach and walkable to lots of restaurants and shops. Free onsite parking is a huge bonus in Tulum. :) ##### Julie Stayed 4 nights in Apr 2022 ### 10/10 Excellent #### John 7 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful area in the middle of the jungle! I love the layout. The breakfast area is so nice and love that it is included. Staff is very friendly and care about your experience. Love that there are bikes/scooters available to rent ##### John Stayed 7 nights in Mar 2022 ### 10/10 Excellent #### Jesus 31 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was amazing and so beautiful and peaceful And the staff was very kind and helpful ❤️❤️👍👍 ##### Jesus Stayed 7 nights in Mar 2022 ### 10/10 Excellent #### Francisco 25 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Francisco Stayed 1 night in Mar 2022 ### 8/10 Good #### Heidi 10 Mar 2022 Liked: Staff & service, property conditions & facilities The staff was amazing! They were on top of our cleaning services and brought us a full-length mirror (we were attending a music festival so we were putting a lot of effort into our outfits) without us asking. The room was air conditioned and much bigger than expected. Honestly you could have easily fit 5 or 6 people in the suite (2 queen beds futon). The only issues we had was the poor lighting in the rooms (but that seems to be common for the area), the thin ceiling (you could hear our upstairs neighbors too easily), and that we weren't able to easily update the reservation (we wanted to check out one day early but they kept giving us the runaround). All in all, good value for what we paid. I would come back in a heartbeat. ##### Heidi Stayed 5 nights in Mar 2022 ### 10/10 Excellent #### Francisco 7 Mar 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Excellent service. Well received, this is a MINIMALIST type of stay. I had an expectation of what type of room we rented and it was exactly as described. I will say this, the service was excellent. My A/C went out in the middle of my stay and they did everything to make me and my fiancé feel comfortable. I would stay here again. ##### Francisco Stayed 3 nights in Mar 2022 ### 4/10 Poor #### Sally 26 Feb 2022 ##### Sally Stayed 6 nights in Feb 2022 ### 6/10 Okay #### VERO SYLVIE 17 Feb 2022 J'ai bcp aimé le cadre, hébergement niché en pleine forêt ainsi que la salle de sport en pleine nature, un grand plus pour cet établissement. Petit déjeuner inclus mais très peu de choix, boisson chaude pas tjs chaude, personnel qui ne parle que l'espagnol. ##### VERO SYLVIE Stayed 6 nights in Feb 2022 ### 6/10 Okay #### Danny 17 Feb 2022 Not what was expected. ##### Danny Stayed 5 nights in Feb 2022 ### 8/10 Good #### Mayara N 15 Feb 2022 Liked: Cleanliness, staff & service, room comfort #### Localização muito boa! Excelente hotel, super agradável. Muito bem localizado. Única questão ruim foi que ficamos em um quarto no térreo e acima tinha outro quarto e sem forro faz muito barulho. Atrapalha realmente pra dormir! ##### Mayara N Stayed 5 nights in Jan 2022 ### 10/10 Excellent #### Nonkululeko 11 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was beautiful and accessible to all the restaurants, beaches, and other fun things to enjoy during the stay. We really enjoyed our time there. ##### Nonkululeko Stayed 6 nights in Jan 2022 ## Expedia's Latest Trends ### Hotels > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information)