This really is a 5 Star Resort. I have not one complaint. The staff are so friendly and willing to help in anyway they can. It was our 50th birthday celebration and the staff decorated our room with balloons, streamers and two pieces of cake. The facility is fantastic. The grounds are very well maintained. The food is great. You don't need reservations to any of the 10 restaurants. The beach front is clean. Every building has a pool and lazy river with floating mats, clean towels at every corner. There is an Excellence Club section, if you want to pay a bit extra. If you haven't booked excursions, not to worry there is a booth in the main area as well as next to the front desk. Look no further book this resort for an amazing stay, you won't be disappointed.
Comment from Hotel Management
24-Nov-2016 by Community Manager, Hotel Management
Let us thank you for choosing Excellence Riviera Cancun as host of your birthday celebration and for recommending us to all Expedia users.
We appreciate your amiable comments regarding your stay with us and know that our staff was able to make your stay a relaxing and memorable experience. Moreover, thank you for letting us know how memorable and special was your stay, due to the facilities and the quality of the food encountered.
We look forward to welcoming you back soon!
Receive our warmest regards!