Ratings based on 525 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from NY

Great Resort

Posted 25-Sep-2016
Pros: Everything
Cons: Beds could be softer
Location: close to beach and snorkeling was a thirty mins boat ride out.
The resort was beautiful, service was excellent and always with a smile, drinks were ample (highly recommend the mojito best I've had), beach was just right out front, food was amazing, and even the entertainment was excellent. Overall would go back again!
4out of 5
by A verified traveller

Posted 08-Sep-2016
We had an amazing time here.the hotel is beautiful staff was very friendly, rooms were very clean, food was excellent. Pools and beach were amazing. Thank you for making our anniversary special..
5out of 5
by A verified traveller

5 star

Posted 06-Sep-2016
I enjoyed my stay. Staff very helpful. They are above & beond their job duties, food is delicious.
5out of 5
by A verified traveller from ny

Excellent family vacation !!!

Posted 02-Sep-2016
Pros: fitness center had separate Yoga and workout room. the cafe had great coffee menu, ice cream and pastries.
Cons: construction on the side walk was very loud sometimes.
We had a great room with ocean view on 4th floor. the hotel is not too big so all the restaurants and activities were close to each other. this was the first time our son went to a kid's club for few hours. the ladies there took good care of him and he did wanted to go and play next day. the kids activities at the club were vary by different days. foods were generally good, something different for every age group. the entertainment team was great!! they had a great games by the pool.
5out of 5
by A verified traveller

Posted 22-Aug-2016
Fun and relaxing trip away. Perfect for weddings and a holiday away.
5out of 5
by A verified traveller from yorbs linda, california

Perfect beach front Hotel for destination wedding.

Posted 15-Aug-2016
Enjoy the stay - good atmosphere, facilities and services.
5out of 5
by A verified traveller from Washington state

Just go. Right now. And bring me with you!

Posted 11-Aug-2016
Check out my full review on TripAdvisor for jeb7640 - lots of details that wouldn't fit here. Amazing stay, would highly recommend this resort to anyone... I want to be back there right now!
5out of 5
by A verified traveller

2nd time to the Dreams Riviera Cancun

Posted 01-Aug-2016
Love, love, love. We were married here and returned with friends. Love the Dreams Riviera Cancun.
5out of 5
by A verified traveller from Vancouver

Incredible Staff - Lifetime memories!

Posted 25-Jul-2016
Pros: Staff Restauwant Pools Gardens
Cons: Nothing!
My family and I visited this amazing resort for two weeks and it was an amazing experience! The staff was incredible! We made life long friends with one of the servers, Abraham and the amazing Chef Fabian. They both worked at the Japanese restaurant. The food was always so delicious and we come from Vancouver, so we are very picky about our sushi. One of the most beautiful things that they kindly did for us, was create a special menu dinner just for us, it was so special!!!!! Our family will never forget that night! But let me tell you about the day that we got invited by the fabulous buffet restaurant manager, to a special event. Only 10 people were invited and our family was so privileged to join, since it created another very special memory! My husband particular loved this event, since they taught us how to create a lovely Spanish dish. We drank wine and cooked together under the Mexican sun, what a memory for our entire family. The outdoor decor was also so lovely we ate together next to the hotel vegetable garden. It was just so pretty! The children talk about our trip daily, but they always bring up the amazing staff! The beach, pool, and hotel rooms where lovey too, but nothing compares to the amazing people that we met and became friends with. We also loved the gym and the spa. It was paradise! The gym had all the equipment that I needed. Thank you Dreams Rivera Cancun for all the memories! XOXOXOX, Lindgren Family
2out of 5
by A verified traveller from Oklahoma city

Food and Service

Posted 18-Jul-2016
Pros: The wedding we attend was awesome. The hotel did a great job on that.
Cons: Service and food quality.
Location: Its an ok location.
If you plan to go here. Make sure you make enough time to eat. Take a while to get your food. Up to 2 hours. Some staff like Orlando will go out of their way to help you. Some are pretty rude.