See all properties

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with outdoor pool

Choose dates to view prices

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

1 bedroom, minibar, in-room safe, desk
Property video
Restaurant
Outdoor wedding area
Outdoor pool, pool umbrellas, pool loungers
Consider a stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive and take advantage of free cooked-to-order breakfast, a beach bar and a corner/local shop. Treat yourself to a manicure/pedicure, a massage or hydrotherapy at Relax Spa By Pevonia, the on-site spa. Fitness classes are offered at the gym; the property also has a terrace, a coffee shop/cafe and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • On private beach
  • Hot tub
The current price is £304
includes taxes & fees
16 Sept - 17 Sept

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Preferred Club Junior Suite Tropical View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Tropical View Double

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 1076 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Tropical View King

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Ocean View King

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
Hairdryer
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Master with Partial Sea View

1 bedroom, minibar, in-room safe, desk

Suite Master with Partial Sea View

  • 1076 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 2

View all photos for Suite Master with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 2

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Master with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Master with Sea View

  • 1076 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Partial Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Partial Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 2

View all photos for Suite Master with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Master with Sea View

  • 1076 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 3

You may also like

Ad
Interior

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Puerto Morelos
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
8.6 out of 10, Excellent, 2,264 reviews
The price is £195
includes taxes & fees
17 Sept - 18 Sept
Hotel Marina El Cid Spa & Beach Resort All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Puerto Morelos Beach - 13 min drive - 3.5 miles
  • Ojo de Agua Beach - 16 min drive - 5.3 miles
  • Puerto Morelos Town Square - 17 min drive - 5.5 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Swim Up Bar - ‬16 min drive
  • ‪Mike's Coffee - ‬16 min drive
  • Sensai
  • ‪Villa Marina - ‬16 min drive
  • ‪Hacienda Los Girasoles - ‬17 min drive

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Luxury all-inclusive property near Puerto Morelos Beach
You can look forward to free cooked-to-order breakfast, a beach bar and a corner/local shop at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. Treat yourself to a manicure/pedicure, a massage or hydrotherapy at Relax Spa By Pevonia, the on-site spa. Fitness classes are offered at the gym; the property also has a terrace, a coffee shop/cafe and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Concierge services, 4 meeting rooms and a water dispenser
  • Tour/ticket information, a 24-hour front desk and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 164 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries, showers and hairdryers
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Similar properties

View from room

Excellence Riviera Cancun - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
9.4 out of 10, Exceptional, 1,784 reviews
The price is £305
includes taxes & fees
30 Aug - 31 Aug
Excellence Riviera Cancun - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,933 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number BVM1711087E9
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on 16 Sept 2025 start from £303.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive pet-friendly?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive located?

Nestled on the beach, this Puerto Morelos property is just steps away from Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.9 mi (3 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 307 reviews
Rating 8 - Good. 62 out of 307 reviews
Rating 6 - Okay. 18 out of 307 reviews
Rating 4 - Poor. 13 out of 307 reviews
Rating 2 - Terrible. 13 out of 307 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is always excellent at Secrets
Stayed 5 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and place and rooms are 10/10
Stayed 4 nights in Jul 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing staff. By far the best service and food on an adults only all inclusive that I have had yet! Definitely recommend and hope to return asap!
Stayed 3 nights in Aug 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great! Cruz, Spicy Luis, brown sugar, Danny boy, and Luis in the preferred lounge made our stay everything we hoped and dreamed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2025

10/10 Excellent

TURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very nice if you're looking for some relaxation... the hydrotherapy experience was AMAZING and the swim out suite was EVERYTHING.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the food options… love the room, it was really spacious!!! The people working there goes all the way to make you happy… Would definitely recommend!!!
View from our room!!!
Love the drinks… especially palomas❤️
Stayed 3 nights in Jul 2025

10/10 Excellent

Leah Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our trip and appreciated that the staff made us feel special by celebrating our one year anniversary with us. We really appreciated the service from Urbano, Daniel and Luis! We also really loved the entertainment on the property such as shows, concerts and silent discos.
Stayed 7 nights in Aug 2025

10/10 Excellent

Amanda Reyes

Amazing stay, rooms were very luxurious, the service was so personalized and attentive. Food was great and tons to do throughout the trip.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mulan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time everyone was extremely friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
Had a great time
Stayed 5 nights in Jul 2025

8/10 Good

RYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place, loved the swim out room, easy access across the property, food was 7 out of 10, plenty of options available.
Stayed 4 nights in Jul 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service, and vibes. Can’t complain. Louis at the preferred club bar was the best bartender ever. I’d go back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely return! Friendly, accommodating staff, awesome food, and great entertainment!
Stayed 3 nights in Jul 2025

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
First time there and I had a hell of a good time
Stayed 3 nights in Jun 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the working staff was excellent service.
Stayed 5 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the option of using breathless property as well
Stayed 4 nights in Jul 2025

10/10 Excellent

Milissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful top notch and staff is amazing Mar, jesus, luis . Andres . Rogelio food delish
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort as a whole was amazing. The only thing I wish was a little better was the information at check in. There’s a few things that were included in our reservation that we never knew about and never did. We found out on our trip home
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and drinks were great. The food was not as spectacular as I had hoped for.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rene Man Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Secret Hotel, and it lived up to the high standards I’ve come to expect from this international chain. The quality of service and food was consistently excellent throughout my stay. The bedding was incredibly comfortable, ensuring a restful sleep every night. The food was delicious and well-prepared, offering a variety of options to suit different tastes. What truly stood out was the staff — proactive, attentive, and genuinely friendly, making me feel welcomed from the moment I arrived. I would happily return and recommend this hotel to anyone seeking a comfortable and well-serviced stay.
Pool that’s available to guests staying at the Secret only
Ocean front view from the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Koen Mykel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing group of staff who made our trip memorable
Stayed 4 nights in May 2025

10/10 Excellent

Amber Rae

Liked: Cleanliness, amenities, property conditions & facilities
This property did not disappoint. It was beautiful and the staff was amazing. They made you feel right at home. The food and drinks are amazing. They kept you busy with entertainment by the pool! Spicy Luis and angel were amazing at keeping us happy and entertained. For a fun and relaxing stay this is the place you want to be!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Precious

Liked: Cleanliness, amenities, property conditions & facilities
This property was simply exquisite. The food and customer service are top notch
Stayed 3 nights in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are repeat guest—Luis at the preferred club and Maria at the Breathless pool are amazing. Something was off this trip, we waited for food or 2 times didn’t get food, something we hadn’t experienced in other trips
Stayed 5 nights in Jul 2025