Title: Soho Playa Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Soho Playa Hotel Art Deco hotel with rooftop terrace and 24-hour front desk ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/92fb6047.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/fd124bd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/c0c78b4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast (MXN 130 per person)](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/43a0021b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | View from room](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/e8c966c5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Soho Playa Hotel provides a peaceful escape near Quinta Avenida. Travelers can relax in the spa tub after exploring, catch some rays on the rooftop terrace, or settle in with a selection from the on-site library for a quiet afternoon of reading. 8.6 Excellent ## Popular amenities - Hot tub - Bar - Pool - Breakfast available - 24/7 front desk - Parking included £35 includes taxes & fees 12 Oct - 13 Oct ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/6e55d91f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 7.8 Good 9 reviews ### Highlights Balcony Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Rainfall showerhead - 344 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Deluxe Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/c60b992b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.4 Exceptional 6 reviews ### Highlights Balcony Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Rainfall showerhead - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![Deluxe Suite | Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/7469fe11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 2 reviews ### Highlights Balcony Individually decorated Private outdoor hot tub Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains - 775 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/b1b32fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Soho-Playa-Hotel.h6173930.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Soho-Playa-Hotel.h6173930.Hotel-Information) ## About the area Located near the beach, Soho Playa Hotel is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63196%2C-87.06957&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EMrM3fcmkuHaWtRbC12_xeEPBQY=) Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 6 min walk - 0.4 miles - Mamitas Beach - 6 min walk - 0.4 miles - Playa del Carmen Maritime Terminal - 3 min drive - 1.1 miles - Xcaret Eco Theme Park - 12 min drive - 6.3 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive ### Restaurants - ‪McCarthy's Irish Pub - ‬2 min walk - ‪La Vagabunda ® - ‬1 min walk - ‪Ambasciata d'Italia Ristorante - ‬1 min walk - ‪La Vaca Gaucha - ‬1 min walk - ‪Trattoria del Centro - ‬2 min walk ## About this property ### Soho Playa Hotel Upscale hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Soho Playa Hotel provides a rooftop terrace, an art gallery on-site and a library. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Continental breakfast (surcharge), a local area shuttle and babysitting (surcharge) - Wedding services, smoke-free property and concierge services - Guest reviews speak highly of the helpful staff Room features All rooms are individually decorated, and boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 32-inch flat-screen TVs with cable channels - Balconies, housekeeping and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,521 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/2fcb233b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Beach Boutique Hotel & Spa Downtown Playa del Carmen - Pool - Spa - Free WiFi - Restaurant 7.8 Good 221 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite | Jetted bathtub](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/ce9f7e5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Playa Hotel Boutique & Rooftop Bar Downtown Playa del Carmen - 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12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ad068bab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 536 reviews £81 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/a7fc850b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luciana Hotel & Beach Club Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 562 reviews £51 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/18fc70d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 942 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/2e3f0809.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 293 reviews £36 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=42408756&PinnedHotelID=42408756&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/cecdbc97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,256 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free covered self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 8:30 AM to noon for a fee: MXN 130 for adults and MXN 100 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Art gallery - Hot tub - Library - Outdoor pool - Yoga classes ### Family friendly - Babysitting (surcharge) - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room roll-in shower - Lift - Low-height door lock - Pool hoist on site - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 1 building - 4 floors - Art Deco architecture - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels - IPod dock ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Individual decor - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately MXN 130 for adults and from MXN 100 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Playa Soho Soho Playa Soho Playa Hotel Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico Soho Playa Hotel Playa del Carmen Soho Playa Playa del Carmen Soho Playa Hotel Hotel Soho Playa Hotel Playa del Carmen Soho Playa Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does Soho Playa Hotel have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM. ### How much does it cost to stay at Soho Playa Hotel? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Soho Playa Hotel on 12 Oct 2025 start from £34.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Soho-Playa-Hotel.h6173930.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Soho Playa Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Soho Playa Hotel? > Self-parking is free at this property. ### What time is check-in at Soho Playa Hotel? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Soho Playa Hotel? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Soho Playa Hotel located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Soho Playa Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 367 8 - Good 204 6 - Okay 56 4 - Poor 24 2 - Terrible 26 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 8/10 Good #### Azalia 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to many restaurants and shops. As well to the beach. ##### Azalia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Pedro 5 Jun 2025 Liked: Amenities One day stay was good enough ##### Pedro Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Yulia 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it! Special thanks to Luis! Nice place and staff is just amazing ! ##### Yulia Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Chris 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice ##### Chris Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Hiram 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Hiram Stayed 1 night in Sep 2025 ### 6/10 Okay #### paul 29 Jul 2025 Liked: Staff & service More clean please ##### paul Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Christopher Antonio 9 Jul 2025 Liked: Cleanliness Nice ##### Christopher Antonio Stayed 6 nights in Jul 2025 ### 6/10 Okay #### Ricky 4 Aug 2025 Liked: Cleanliness, staff & service, amenities Gas leak, evacuated scare ##### Ricky Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Howard 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay. Loved every minute of it. ##### Howard Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Kwame 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luis and Jessica were great they provided everything we needed. The location was also great and there wasn’t many people there during our stay so we had to rooftop pool to ourselves. Would definitely stay there again! ##### Kwame Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### BALDOMERO 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel Great location, clean, safety ##### BALDOMERO Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ernesto 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service. ##### Ernesto Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Reed 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 6 Stars of Absolute Excellence. ##### Reed Stayed 1 night in Jan 2025 ### 4/10 Poor #### Evan 4 Jun 2025 Liked: Cleanliness, staff & service Disliked: Room comfort No hot water in shower, and the water barely came out of the shower head, bed was very uncomfortable and wasn’t even provided a comforter ##### Evan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Geoffrey 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and location. The staff was knowledgeable and friendly. ##### Geoffrey Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Rolland 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a nice and clean hotel, 3 min walk to 5th avenue, breakfast is continental, but you can get anything you want for extra pay. We will definitely come back again! Thank you ##### Rolland Stayed 4 nights in Feb 2025 ### 8/10 Good #### CARLOS 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable room ##### CARLOS Stayed 4 nights in Nov 2024 ### 8/10 Good #### Steven 6 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is only a few short steps to 5th ave. And a BLOCK from an OXXO. The hotel has an artistic feel with artwork from local artist that are available for sale. A massive water fall in the lobby. The lobby is an open air lobby. So no air conditioning. Which is why they received a 4 instead of a 5. My patents are older and they are visiting and the heat is hard on them. While waiting in the lobby with no air conditioning. It was a bit hard for them. The rooms are clean and spacious, hotel is close to food, shopping and the beach. Will be back for sure. ##### Steven Stayed 1 night in Jun 2025 ### 10/10 Excellent #### JENNIFER GUADALUPE 16 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close and easy to look around the area. Staff was very attentive and friendly. Place was always clean and fabulous. ##### JENNIFER GUADALUPE Stayed 5 nights in Jun 2024 ### 8/10 Good #### Estian 23 Mar 2025 Liked: Staff & service, property conditions & facilities Property was mostly clean but needs a bit of TLC, especially around the pool area. The area itself is nice - plenty of restaurants and things to see nearby. Unfortunately we had a lot of construction noise from next door and some music late into the night, but this is obviously outside the control of the hotel. Breakfast was disappointing as they couldn’t cater for my gluten free wife other than providing a small bowl of fruit. All in all though our stay was decent and we would consider staying again ##### Estian Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### IVAN 17 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The worst place I have been to! ##### IVAN Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Bousaad 7 Dec 2024 Liked: Amenities Disliked: Staff & service, property conditions & facilities You can’t relax, all the day , Loud Noise in Construction Site, breakfast terrible, the pool is terrible, only they have a nice persons in the reception ##### Bousaad Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Jackie 3 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! Really friendly staff. Beautiful roof deck pool. Loved Playa del Carmen. ##### Jackie Stayed 1 night in May 2023 ### 2/10 Terrible #### Shannon 14 Dec 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Expedia needs to update their description on this property - not as described. Disappointing stay - would not recommend. ##### Shannon Stayed 6 nights in Dec 2024 ### 8/10 Good #### Letia 16 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall, the stay was great. We missed a few amenities like the hammock and no true bar or restaurant as advertised. ##### Letia Stayed 3 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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