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"The staff at the Novotel is what makes it. Fantastic …."

"We were in the newer building. But the exit was routes through the main building so bit of a walk. The breakfast was excellent. Very high quality, loved the coffee. Close to underground and lots of food options. Loved it! Repeat stay here. "

"Great hotel, clean and welcoming. Staff were amazing. Highly recommend. I will definitely return to stay. "

"Staff were all very lovely and we had a nice stay. The hotel itself is shabby chic and in some places could use some upgrading but I really enjoyed the dated decor mixed with the somewhat modern twist. Our bed was really really comfy, the room was warm and cosy, the shower was really old but really powerful so totally acceptable (if it ain’t broke) There was a little bit of noise as our room was at the top of the stairs and we did have some loud conversations happening during the night as if other guests forgot there was a room here! Lancaster Gate and Paddington stations near by, lots of food, little shops, coffee and pubs close by and opposite Hyde park for a stroll. The main road outside is quite loud all night but we live on a main road at home so not much of an issue! Would probably stay again! "

"Very good, great location and service. Very small room (especially the bathroom) but part of the charm!"

"It's a good location. basic rooms ,no fridge,no phone ,small beds . It's close to paddington (Elisabeth underground from heathrow ) two other underground lines close by . Breakfast can be had at weatherspoons just through the greggs pathway for $4 ( just google map it) . I've stayed there twice ."

"We were told that we had a deluxe room. I don't know what was deluxe about it. It was very small, but otherwise pretty standard. Although there was a safe in the wardrobe, laughably it was not bolted down. None of the sockets had USB for charging phones etc."

"Fantastic hotel."

"Clean room, friendly staff "