I have stayed here twice now and can't say enough about the friendliness and customer service provided by front of house staff. Our luggage was lost in transit on our most recent stay and Francesco on reception could not have been more helpful. He provided us with complimentary toiletries, wifi etc which was a great help as it enabled us to freshen up despite not having access to our personal belongings, as well as giving us access to our email etc to track our luggage down. Much appreciated and a big thank you to Francesco in particular.
Traveller from Sydney Australia
This hotel is linked by the skywalk to a moving walkway to all the airport terminals; links to the train station and a free …More
This hotel is right around the corner from the Duomo. Great location! The hotel itself is quaint and very attractive inside and out. The room for four is comfortable, beds are good. The bathroom is a little cramped but doable. Good amenities. One night the wifi wouldn't work but owner fixed the problem the next day. Didn't have their buffet in the morning.
Santa Maria del Fiore Cathedral and Giotto's Bell Tower are both under 125 meters from this hotel in Florence's historical …More
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