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Crowne Plaza Milan City, an IHG Hotel

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Balcony
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview of Crowne Plaza Milan City, an IHG Hotel

Crowne Plaza Milan City, an IHG Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Via Melchiorre Gioia 73, Milan, MI, 20124

Explore the area

  • Popular LocationHumanitas San Pio X15 min walk
  • Popular LocationPiazza della Repubblica18 min walk
  • Popular LocationCorso Buenos Aires20 min walk
  • AirportMilan (MXP-Malpensa Intl.)51 min drive

Choose dates to view prices

About this area

Milan

Located in Central Station neighbourhood, Crowne Plaza Milan City, an IHG Hotel is connected to the convention centre. Casa Milan and QC Termemilano are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Indro Montanelli Public Gardens and Piazza Aspromonte. Travelling with kids? Consider Natural Science Museum, or check out an event or a game at Autodromo Nazionale Monza. Guests appreciate the hotel's convenience for public transportation: Sondrio Station is just steps away and Gioia Station is 9 minutes on foot.
Visit our Milan travel guideOpens in a new window
Map

What's nearby

  • Humanitas San Pio X - 15 min walk
  • Piazzale Loreto - 17 min walk
  • Piazza della Repubblica - 18 min walk
  • Corso Como - 19 min walk
  • Corso Buenos Aires - 20 min walk

Getting around

  • Sondrio Station - 1 min walk
  • Milan Central Station - 8 min walk
  • Malpensa International Airport (MXP) - 50 min drive

Restaurants

  • Nik's & Co - 4 min walk
  • San Giorgio - 4 min walk
  • Ristorante Friends - 4 min walk
  • Trattoria Tuscana "Il Cerchio" - 5 min walk
  • Ristorante Pizzeria Al Vesuvio - 5 min walk

About this property

Crowne Plaza Milan City, an IHG Hotel

4-star family-friendly hotel in the heart of Central Station
You can look forward to a round-trip airport shuttle, a terrace and a coffee shop/cafe at Crowne Plaza Milan City, an IHG Hotel. Indulge in some rest and relaxation at Crowne Plaza, the on-site spa. The on-site restaurant, Metropolitan Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • An area shuttle, an electric car charging station and free newspapers
  • ATM/banking services, tour/ticket information and concierge services
  • Guest reviews give good marks for the breakfast, central location and helpful staff
Room features
All 109 rooms have comforts, such as premium bedding and pillow menu, in addition to thoughtful touches, such as laptop-compatible safes and Laptop workspace.
Other amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and bidets
  • 26-inch LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured uncovered self parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 400 meters
  • 24-hour train station pick-up shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 21 for adults and EUR 10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Metropolitan Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (269 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 26-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 28.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 21 for adults and EUR 10.00 for children (approximately)
  • Airport shuttle fee: EUR 130 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 25 per day (in/out privileges)
  • Rollaway bed fee: EUR 28.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Milan City
Crowne Plaza Milan City
Milan City Crowne Plaza
Crowne Plaza Milan Linate Hotel Milan
Crowne Plaza Milan Linate Italy - San Donato Milanese
Milan Crowne Plaza
Crowne Plaza Milan City Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 257 out of 513 reviews
5 - Excellent 50%
Rating 4 - Good. 203 out of 513 reviews
4 - Good 40%
Rating 3 - Okay. 39 out of 513 reviews
3 - Okay 8%
Rating 2 - Poor. 9 out of 513 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 513 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok stay overall
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's super convenient as the metro station is just downstairs, within 15 seconds walk! And the staff are very helpful. The only area to be improved is the wifi connection. It's not stable at my last night of stay.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a short stay and very well connected to public transport
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location. Rooms were clean. Close to transportation. Rooms were quiet.
Stayed 3 nights in May 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service
Overall nice room and service but the room was terribly small. And incredibly hot. Deceiving for tourists Who are accustomed to AC that works down to 55 degrees Fahrenheit
Stayed 2 nights in May 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value clean hotel with excellent staff
Nice clean hotel right next to an underground train station. Close to train station and about 15 min train journey to Duomo. Staff welcoming and friendly. Hotel and room clean. Lovely comfortable outdoor bar area. Only improvement would be a bin for recycling in the room for plastic bottles and cardboard from shopping. Enjoyable stay and great value for money
Stayed 2 nights in Mar 2022

4/5 Good

Stayed 1 night in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good clean hotel with easy access to central Milan
Good hotel with excellent cleanliness. Good views from room. Excellent service. Would recommend.
Stayed 1 night in Mar 2022