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Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

We had a lovely room, and the staff were excellent. A very comfortable home from home with great Martinis.

The epitome of the perfect hotel. Nothing we have stay with comes close to the perfection of this hotel.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Excellent hotel in a great location.

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Beautiful place.. amazing staff and beautiful piano bar too boot!

Convenient

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

As expected, excellent service and top class surroundings. Given an upgrade to the perfect room and everything was just perfect.

We have had the most wonderful stay. All the staff are very welcoming and nothing is too much trouble. Thank you we hope to return in the future

Excellent hotel. Perfect location for westend. Convent garden The mall and trafalgar square. Next door to charing cross station. Rooms ideal. Bathroom great. Hotel.old but loads of character. Staff amazing Fantastic choice of breakfast. Beds very comfy. Toiletries supplied. Snacks and water supplied.

挺好的

Really kind and welcoming staff, lovely hotel in a great location. We really enjoyed our stay at the Holmes hotel where a lot of thought has clearlt gone into quirky details and Sherlock Holmes themed decor.We particularly appreciated the nice touch of the sherlock holmes books for our two boys.

After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!