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HOTEL ISLA ESMERALDA

2.5 star property
Hotel in Cozumel with 24-hour front desk and outdoor pool

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Photo gallery for HOTEL ISLA ESMERALDA

Front of property
Lobby
Outdoor pool, pool loungers
1 bedroom
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom

Classic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
CALLE 2 ENTRE 20 Y 25 COL. CENTRO, 448, Cozumel, QROO, 77600

What's nearby

  • San Miguel Church - 5 min walk - 0.3 miles
  • Cozumel Maritime Terminal - 8 min walk - 0.5 miles
  • Cozumel Museum - 8 min walk - 0.5 miles
  • Punta Langosta Pier - 16 min walk - 0.9 miles
  • Dolphinaris - 2 min drive - 1.1 miles

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3 min drive

Restaurants

  • ‪Guisados - ‬4 min walk
  • ‪Loncheria Chelly - ‬5 min walk
  • ‪Fonda Don José - ‬4 min walk
  • ‪Abuelo Gerardo - ‬5 min walk
  • ‪Burger King - ‬5 min walk

About this property

HOTEL ISLA ESMERALDA

Hotel located in Colonia Centro
HOTEL ISLA ESMERALDA provides a garden and more. Guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Luggage storage, smoke-free property and outdoor furniture
  • A 24-hour front desk
Room features
All guest rooms at HOTEL ISLA ESMERALDA include comforts, such as air conditioning.
More amenities include:
  • TVs with cable channels

Languages

Spanish

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Exterior

Luna Azul by Uvas

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 93 reviews
Luna Azul by Uvas

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

HOTEL ISLA ESMERALDA Hotel
HOTEL ISLA ESMERALDA Cozumel
HOTEL ISLA ESMERALDA Hotel Cozumel

Frequently asked questions

Does HOTEL ISLA ESMERALDA have a pool?

Yes, this property has an outdoor pool.

Is HOTEL ISLA ESMERALDA pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL ISLA ESMERALDA?

Self-parking is free at this property.

What time is check-in at HOTEL ISLA ESMERALDA?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at HOTEL ISLA ESMERALDA?

Checkout is at 11:00 AM.

Where is HOTEL ISLA ESMERALDA located?

Located in Colonia Centro, this hotel is within a 10-minute walk of "Benito Juarez" Municipal Market, San Miguel Church and Central Plaza. Benito Juarez Park and Malecon San Miguel are also within 10 minutes.

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HOTEL ISLA ESMERALDA Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 4 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Don

Liked: Cleanliness
Just average comments- nothing was that wrong about the hotel - simply average that's all.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, don’t speak english but will work with you and have a evening doorman with locked main door. It’s authentic Mexico so you can’t expect more than what you get. 10/10
Stayed 1 night in Jan 2024

6/10 Okay

Lyn

Disliked: Amenities, property conditions & facilities
No amenities provided just the two old bath towels and toilet paper. The toilet is clogged. The faucet handle is rusty. Reception don't speak English.
Stayed 1 night in Jan 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leticia Risalia

Liked: Staff & service, amenities, property conditions & facilities
Volveré
Stayed 5 nights in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Miguel

Varios puntos por mejorar . El WIFI no funcionó casi en toda la estancia. Salía un edor de la coladera del baño que miraba todo el cuarto.
Stayed 5 nights in Feb 2025

4/10 Poor

Israel

Stayed 1 night in Dec 2024

4/10 Poor

Christel

Stayed 1 night in Dec 2024

10/10 Excellent

Pedro

Stayed 2 nights in Nov 2024

10/10 Excellent

GAbriel

Stayed 1 night in Oct 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien durante la estancia
Stayed 1 night in Feb 2024

4/10 Poor

Fabián

Puedes encontrar algo mejor por el mismo precio

Está ubicado como a 5 calles del ferry, tenía mejores expectativas, el lugar es pequeño, no nos dieron la habitación que habíamos pagado, fue una más chica en cuanto a las camas, había un refri que no servía y apestaba, el trato de la gente que ahí trabaja es algo tosco pero entendimos que no era personal así son. Se escucha tooooodo lo que pasa afuera, y hasta lo de otras habitaciones :/
Stayed 1 night in Feb 2024

6/10 Okay

Fabián

Disliked: Staff & service, room comfort

Debí buscar otras opciones

No descansamos nada! La cama rechinaba o tronaba en cuanto te sientas, para dormir también es incómodo. Mi reservación era una cama queen o dos individuales y me dieron una matrimonial. Se escucha todo el ruido de afuera y de otras habitaciones, había un refri que no servía y apestaba a humedad, el aire acondicionado no tiene control, está ya fijado no puedes ni subir ni bajar la temperatura. El personal es algo tosco en su trato, pero no lo tomes mal, así son. Está como a 5 calles y media de dónde llega el ferry. Hay un Oxxo en la esquina. Se me hizo algo caro por lo que recibí.
Stayed 1 night in Feb 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien hotel sencillo y bajo costo para pasar un rato ameno disfrutando cozumel
Stayed 1 night in Feb 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Mobiliario ya viejo toallas aire acondicionado sin funcionar refrigerador con mucho ruido muy estricto el horario de alberca a las 6
Stayed 2 nights in Jan 2024

10/10 Excellent

Ybrahin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Sandeep

Stayed 1 night in Oct 2023

10/10 Excellent

Itzel

Liked: Cleanliness, property conditions & facilities
Agradable solo que cierran la alberca alas 6 no lo pude disfrutar el velador es muy amable alo mejor regresaría
Stayed 1 night in Jul 2023