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I'm disappointed with our recent hotel experience. We booked a relaxing birthday trip for my wife, but the hotel was crowded with unmanaged children and noisy guests. The pool was unmonitored, and my wife was injured by a ball. The staff seemed overwhelmed and didn't manage the crowd effectively. Expected better service from Marriott and plan to raise this issue with them. "
"Great hotel. Stone throw away from city centre. 5 min walk from a metro station which goes straight to city centre or airport.
Stylish clean rooms. Great place to stay."
"Staff were amazing, rooms a bit dated but could not fault the amazing food we ate on site! Great breakfast and fab meals in Fusion and The Rib Room!
Highly recommend an evening in The Pin, book ahead for the games."
"Staff were so helpful, the room was well priced, albeit I stayed in a Sunday night. Had the small double, I'd have loved to seen a normal or big double because mine was just as big as any other double room I'd stayed in in other hotels."
"We only used this hotel as a base, can't comment on breakfast, bar etc. Fabulous location, right next to station and easy walk to everything we wanted....cocktail bars, restaurants, O2 city hall, riverside and metro station to the coast. Clean, excellent shower, helpful staff and reasonably priced"
"In theory this should be a great hotel however it’s so noisy at night. Should have realised when we got to the room and there were ear plugs at the side of the bed. Rooms are so hot and no air con so you have to open the windows then you get the noise. Should be told when booking that you won’t get to sleep before 2 am due to the noise of the bars around the hotel. "
DoubleTree by Hilton Hotel Newcastle International Airport
10/10 Excellent
"A big thanks to all Staff Arrived at 1830 30 hours after leaving Boston usa due to BA incompetence delay followed by delay Finally lost our luggage.Staff offered tooth brush etc.2 drink vouchers Room great Bar and drink wonderful Pizza perfect for 2 very tired 70+ travelers Room very quiet 12 noon departure great.You guys saved the day"