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Overview of Sandman Signature Newcastle Hotel

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View from Room
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains

Sandman Signature Newcastle Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSt. James' Park3 min walk
    Popular LocationNewcastle-upon-Tyne Theatre Royal9 min walk
    Popular LocationNorthumbria University14 min walk
    AirportNewcastle (NCL-Newcastle Intl.)14 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, Nov 06 2020 - Sun, May 16 2021.

Junior Suite, 1 King Bed with Sofa bed

4.1/5 guest room rating
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Family Suite, Multiple Beds

4.5/5 guest room rating
  • 310 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Executive Suite, 1 King Bed

4.3/5 guest room rating
  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Multiple Beds

4.8/5 guest room rating
  • 310 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

4.2/5 guest room rating
  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

4.4/5 guest room rating
  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Sandman Signature Newcastle Hotel is in the city centre and near a metro station. St. James' Park and Newcastle-upon-Tyne Theatre Royal are notable landmarks, and some of the area's activities can be experienced at Quayside and Port Of Tyne. Looking to enjoy an event or a game? See what's going on at Metro Radio Arena or Newcastle Racecourse. Guests appreciate the hotel's central location.
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Map
Popular Location

What's nearby

  • Chinatown - 2 min walk
  • St. James' Park - 3 min walk
  • The Gate - 4 min walk
  • Newcastle-upon-Tyne Theatre Royal - 9 min walk
  • Northumbria University - 14 min walk

Getting around

  • South Gosforth Station - 6 min drive
  • Newcastle Central Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 15 min drive

Restaurants

  • Shark Club Gastro Bar — 1 min walk
  • Freya's Restaurant at Aspers Casino - 3 min walk
  • The Strawberry - 3 min walk
  • Hanahana - 3 min walk
  • King Neptune - 4 min walk

About this property

Sandman Signature Newcastle Hotel

4-star Newcastle-upon-Tyne hotel in Newcastle City Center, walk to St. James' Park
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area and 24-hour room service. All 170 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and microwaves. Other amenities available to guests include pillowtop beds, 24-hour room service and rainfall showerheads.
Sandman Signature Newcastle Hotel offers 170 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking for GBP 15 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: GBP 15.95 for adults and GBP 5.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in from 3 PM - 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 6 November 2020 to 16 May 2021 (dates subject to change).
The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding
Rollaway/extra beds are available for GBP 20 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 for adults and GBP 5.00 for children (approximately)
  • Nearby parking fee: GBP 15 per day (open 24 hours)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Up to 2 children aged 15 years old and younger stay free per registered adult when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 459 out of 996 reviews
5 - Excellent 46%
Rating 4 - Good. 342 out of 996 reviews
4 - Good 34%
Rating 3 - Okay. 133 out of 996 reviews
3 - Okay 13%
Rating 2 - Poor. 44 out of 996 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 996 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had such a lovely night away best room we have had with a lovely view of Newcastle city and would recommend anyone to come visit and stay
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what i expected :(
For an executive room i expected a higher standard room, the wallpaper was coming off, some pipes were out on show in the room, the milk provided for tea was out of date. The glass door in the room was creaky.. Just not what i had expected. I booked this room as Sandman hotel was known to be the posh hotel in Newcastle but definitely not. The room definitely was not clean before a guest arrives, i assume no one has booked this room in sometime so they didn't give it a look over. It needs a good makeover.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Happy with our stay
Good stay... room seemed a bit ‘rough round the edges’ but overall we were happy for what we paid and would stay again if rooms were priced accordingly. Note the parking can be validated at the hotel at a discounted rate but only up to 24 hours, ours went slightly over so we ended up paying full rate for 25 hours which was £19.60. Good location.
Stayed 1 night in Oct 2020