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Grey Street Hotel

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Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk

Overview of Grey Street Hotel

Grey Street Hotel

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

  • Popular LocationSt. James' Park10 min walk
  • Popular LocationQuayside11 min walk
  • Popular LocationUtilita Arena Newcastle5 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)13 min drive

Choose dates to view prices

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Grey Street Hotel is in the city centre and near a metro station. BALTIC Centre for Contemporary Art and Chinatown are cultural highlights, and some of the area's notable landmarks include Castle Keep and Tyne Bridge. Enjoy an event or a match at St. James' Park, and consider making time for Blue Reef Aquarium—a top attraction that's not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Bigg Market - 1 min walk
  • Newcastle-upon-Tyne St. Nicholas' Cathedral - 2 min walk
  • St. James' Park - 10 min walk
  • Quayside - 11 min walk
  • Utilita Arena Newcastle - 5 min drive

Getting around

  • South Gosforth Station - 5 min drive
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 13 min drive

Restaurants

  • Mamma Mia - 4 min walk
  • Kafeneon - 4 min walk

About this property

Grey Street Hotel

3.5-star Newcastle-upon-Tyne hotel in Newcastle City Center, walk to Newcastle-upon-Tyne Theatre Royal
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site. All 49 individually decorated rooms feature free WiFi and 24-hour room service. Other amenities available to guests include TVs, premium bedding and coffee makers.
Grey Street Hotel offers 49 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

All About You has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Polish

Business services

  • Business centre
  • Meeting rooms 3

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 150 out of 329 reviews
5 - Excellent 46%
Rating 4 - Good. 122 out of 329 reviews
4 - Good 37%
Rating 3 - Okay. 36 out of 329 reviews
3 - Okay 11%
Rating 2 - Poor. 14 out of 329 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 329 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Excellent hotel in central Newcastle. Our room was smart and comfortable. Quiet room which considering road just outside only a small amount of traffic noise in during the day but did not disturb us at all. Hotel staff helpful and friendly, rooms were clean, bed very comfortable. Bottled Water, tea and coffee in room. Enjoyed visiting Leila Lily’s in the hotel too. Would book to stay here again.
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely relaxing stay, close to bars, restaurants and shops. If you're not a good sleeper alyl for a room off the road as it's quite noisy. Friendly staff, wonderful breakfast
Stayed 1 night in Oct 2020

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
great location and nice hotel
Hotel was spotless and location was perfect.. I have two issues, we booked the double deluxe but the bed is two single’s pushed together the other issue was the shower !! You need to stand right up against the wall to allow the water to cover you. Rooms are very sound proof only noise is from outside.
Stayed 2 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, shower took a while to heat up and the television didn’t work properly. Other than that the stay was lovely
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020