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Grey Street Hotel

Star Rating
3.5 out of 5

Photo gallery

Featured image
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk

Guest reviews

4.2/5 Very good
306 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Personal protective equipment
Social distancing

Map

2-12 Grey Street, Newcastle-upon-Tyne, England

Explore the area

Popular LocationBigg Market1 min walk
Popular LocationNewcastle-upon-Tyne Theatre Royal3 min walk
Popular LocationCastle Keep3 min walk
AirportNewcastle (NCL-Newcastle Intl.)16 min drive

Choose dates to view prices

  • Standard Double Room

    Photos of Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room

  • Deluxe Double Room

    Photos of Deluxe Double Room

    4.3/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room

  • Standard Twin Room

    Photos of Standard Twin Room

    4.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Twin Room

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room

  • Junior Suite

    Photos of Junior Suite

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Grey Street Hotel is in the city centre and near a metro station. BALTIC Centre for Contemporary Art and Chinatown are cultural highlights, and some of the area's notable landmarks include Castle Keep and Tyne Bridge. Enjoy an event or a match at St. James' Park, and consider making time for Blue Reef Aquarium—a top attraction that's not to be missed. Our guests appreciate the hotel's central location.

Visit our Newcastle-upon-Tyne travel guide
Map
Popular Location

What's nearby

  • Bigg Market - 1 min walk
  • Newcastle-upon-Tyne Theatre Royal - 3 min walk
  • Castle Keep - 3 min walk
  • Tyne Bridge - 7 min walk
  • O2 Academy Newcastle - 7 min walk

Getting around

  • South Gosforth Station - 5 min drive
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

Restaurants

  • Zizzi - 1 min walk
  • Fitzgeralds - 1 min walk
  • Las Iguanas - 2 min walk
  • Glass House - 2 min walk
  • Marco Polo - 2 min walk

About this property

Grey Street Hotel

3.5-star spa hotel, walk to Newcastle-upon-Tyne Theatre Royal
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site. All 49 individually decorated rooms feature free WiFi and 24-hour room service. Other amenities available to guests include TVs, premium bedding and coffee/tea makers.
Grey Street Hotel offers 49 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

All About You has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Polish

Business services

  • 3 meeting rooms
  • Business centre

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 2 PM and 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Can I cancel my reservation for free at Grey Street Hotel and receive a full refund?
Yes, Grey Street Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grey Street Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 10.00 per pet, per night.
What time is check-in at this property?
Check-in is from 2 PM to 2:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Grey Street Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in the heart of Newcastle-upon-Tyne, this spa hotel is within a 10-minute walk of Castle Keep, Tyne Bridge and Chinatown. St. James' Park and Quayside are also within 15 minutes. Newcastle Central Station is 6 minutes by foot and Manors Station is 7 minutes.

Guest reviews

Overall score and ratings for Grey Street Hotel

4.2
Very good
306 reviews
5 - Excellent
133
4 - Good
119
3 - Okay
34
2 - Mediocre
13
1 - Poor
7
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

Verified traveller
Travelled with partner
5 Aug 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay post lockdown. Very attentive and informative staff.

Stayed 1 night in Aug 2020

5/5 Excellent

Verified traveller
Travelled with group
18 Mar 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff all very caring and obliging. Excellent position in city. Well equipped room

Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveller
Travelled with partner
9 Mar 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient, lovely room, nice staff. Even though in the city centre there wasn't too much noise

Stayed 2 nights in Mar 2020

5/5 Excellent

Susan
Travelled with group
6 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

Verified traveller
23 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I ah e been a few times now and have made friends with a. Few of the friendly waitresses. The service is quick and always with a. Smile.

Stayed 2 nights in Feb 2020

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