Grand Hotel Sunderland

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Indoor pool
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Overview of Grand Hotel Sunderland

Grand Hotel Sunderland

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Queens Parade, Sunderland, England, SR6 8DB

Explore the area

  • Popular LocationWhitburn Sands3 min walk
  • Popular LocationNational Glass Centre3 min drive
  • Popular LocationSt Peter's Church4 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)30 min drive

Choose dates to view prices

About this area

Sunderland

Located on the beach, Grand Hotel Sunderland is in Seaburn, a neighbourhood in Sunderland. Sage Gateshead and Utilita Arena Newcastle are cultural highlights, or if an activity is on the agenda, check out Quayside. Travelling with kids? Consider Karting North East and Wet 'n' Wild Water Park.

What's nearby

  • Whitburn Sands - 3 min walk
  • National Glass Centre - 3 min drive
  • St Peter's Church - 4 min drive
  • Sunderland Museum - 6 min drive
  • Stadium of Light - 9 min drive

Getting around

  • Heworth Station - 12 min drive
  • Seaburn Station - 18 min walk
  • Newcastle (NCL-Newcastle Intl.) - 30 min drive

Restaurants

  • Little Italy - 7 min walk
  • The Mad Hatter - 10 min walk
  • The Cliff - 14 min walk
  • Cole Kitchen - 15 min walk
  • Latimer's Seafood - 16 min walk

About this property

Grand Hotel Sunderland

4-star hotel on the beach, near Stadium of Light
Guests of this beach hotel will appreciate convenient on-site amenities such as a health club and a sauna.
Grand Hotel Sunderland offers 82 accommodations. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Languages spoken

Dutch, English, Hindi, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee weekdays 6:30 AM–10 AM: GBP 10.50 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Cast Iron Bar & Grill

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beachfront location

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Bath or shower
  • Private bathroom

Entertainment

  • TV

More

  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per stay

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 10.50 per person (approximately)
  • Pet fee: GBP 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Marriott Hotel Sunderland
Marriott Sunderland
Sunderland Marriott
Marriott Sunderland Hotel Sunderland
Sunderland Marriott Hotel
Grand Sunderland
Sunderland Marriott
Grand Hotel Sunderland Hotel
Grand Hotel Sunderland Sunderland
Grand Hotel Sunderland Hotel Sunderland

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 395 out of 806 reviews
5 - Excellent 49%
Rating 4 - Good. 293 out of 806 reviews
4 - Good 36%
Rating 3 - Okay. 73 out of 806 reviews
3 - Okay 9%
Rating 2 - Poor. 28 out of 806 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 806 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb! The location opposite the beach is ideal for families and for those who enjoy a walk on the sandy North Sea beach. Breakfast was very well presented and hearty. The rooms are nicely appointed too.
Stayed 1 night in May 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to unforeseen illness (evidence provided to the hotel of hospital records), we didn’t stay. Tried to call the hotel - no answer. Contacted them via Expedia, they read the message but didn’t reply. Contacted them via Expedia live chat who requested a refund or to be able to pick a different date. Even Expedia tried to ring them while I was on live chat, couldn’t get through so had to email. Hotel refused both a refund or alternative date. Not even a goodwill gesture or voucher ! They have had £102 for nothing and despite being shown evidence of a hospital stay, were not accommodating in the slightest. Won’t be using them or Expedia again.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s getting a little older and in some places could do with a spruce up. But overall I was pleasantly surprised especially with the cleanliness and most certainly the extremely friendly staff. Had a huge room with a pleasant surprise of side view of the sea so was very happy 😀
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent and will definitely be back.
Stayed 2 nights in Apr 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
The duvet on the bed was so thin I needed the heating on all night. However there was adjustable central heating and a free standing electric radiator. But what a waste of power when a thicker duvet would suffice
Stayed 1 night in Apr 2022