Newcastle Gateshead Marriott Hotel Metrocentre

Photo gallery for Newcastle Gateshead Marriott Hotel Metrocentre

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Newcastle Gateshead Marriott Hotel Metrocentre

Newcastle Gateshead Marriott Hotel Metrocentre

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Marconi Way, MetroCentre, Newcastle, Gateshead, England, NE11 9XF

Explore the area

  • Popular LocationIntu10 min walk
  • Popular LocationUtilita Arena Newcastle10 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)12 min drive
  • Popular LocationSt. James' Park13 min drive

Choose dates to view prices

About this area

Gateshead

Located in Swalwell neighbourhood, Newcastle Gateshead Marriott Hotel Metrocentre is connected to a shopping centre. Utilita Arena Newcastle and Sage Gateshead are cultural highlights, and some of the area's notable landmarks include St. James' Park and Beamish Open Air Museum. Newcastle-upon-Tyne Discovery Museum and The Gate are also worth visiting.

What's nearby

  • Intu - 10 min walk
  • The Gate - 7 min drive
  • Bigg Market - 8 min drive
  • Utilita Arena Newcastle - 10 min drive
  • St. James' Park - 13 min drive

Getting around

  • Central Station - 8 min drive
  • MetroCentre Station - 17 min walk
  • Newcastle (NCL-Newcastle Intl.) - 12 min drive

Restaurants

  • Krispy Kreme - 4 min walk
  • The Skiff Inn - 14 min walk
  • Jashn - 14 min walk
  • Pedalling Squares Cycle Cafe - 15 min walk
  • Poachers Pocket - 18 min walk

About this property

Newcastle Gateshead Marriott Hotel Metrocentre

Suburban hotel connected to a shopping centre in Gateshead with full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Newcastle Gateshead Marriott Hotel Metrocentre offers 150 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gateshead hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The Comfort Zone has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages spoken

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 8.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cast Iron Bar & Grill

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5586 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • In-room accessibility (select rooms)
  • Lever door handles
  • Raised toilet seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 14 August 2022 to 21 August 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 16.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 8.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Hotel Gateshead Newcastle
Marriott Hotel Metrocentre
Metrocentre Marriott Hotel
Newcastle Gateshead Marriott Hotel Metrocentre
Newcastle Gateshead Marriott Metrocentre
Newcastle Marriott Hotel Metrocentre
Newcastle Marriott Metrocentre
Marriott Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre Hotel
Newcastle Gateshead Marriott Hotel Metrocentre Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre Hotel Gateshead

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 552 out of 967 reviews
5 - Excellent 57%
Rating 4 - Good. 328 out of 967 reviews
4 - Good 34%
Rating 3 - Okay. 62 out of 967 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 967 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 967 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, pool is nice and relax.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is free parking. The staff were friendly and gave good service. The rooms were big and spacious but needs modernising as there were no USB plugs and no two way light switches by the bedside. Facilities at the hotel were great and the shopping mall is so close by. Driving to newcastle centre is easy but if you don’t want to drive then there are frequent buses that stops outside the hotel. Didn’t use the buses so cannot comment on that. Overall we were comfortable there and would go back again.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Metro centre great staff and fantastic breakfast.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property proved to be a great base for exploring the North East. With the Metro centre on your door step, there is always something for families.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family service
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

5/5 Excellent

Stayed 1 night in Mar 2022

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Marriott Newcastle Metrocentre
Staff ok but when contacted reception it took at least 3 times to get a response. Unhappy at noisy AC throughout the night.
Stayed 1 night in Mar 2022

3/5 Okay

Travelled with partner
4 star rated but overall average.
Stayed 2 nights in Mar 2022