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Stayed 1 night in Jul 2020
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Guest reviews
Excellent
991 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
Free WiFi
Breakfast included
Parking included
Pet Friendly
Restaurant
Business Services
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Map
Clasper Way, Newcastle-upon-Tyne, England
Explore the area
Intu15 min walk
Metro Radio Arena10 min drive
Newcastle (NCL-Newcastle Intl.)11 min drive
O2 Academy Newcastle12 min drive
Choose dates to view prices
Standard Room (Bed type assigned at Check-In)
Photos of Standard Room (Bed type assigned at Check-In)
Standard Room (Bed type assigned at Check-In)
4.8/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV
Food & Drink – Coffee/tea maker
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, double sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath, wheelchair accessible, raised toilet seat, low-height work surface and sink and bathroom emergency pull cord
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Room, 2 Single Beds, Non Smoking
Photos of Room, 2 Single Beds, Non Smoking
Room, 2 Single Beds, Non Smoking
4.9/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV
Food & Drink – Coffee/tea maker
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, double sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath, wheelchair accessible, raised toilet seat, low-height work surface and sink and bathroom emergency pull cord
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 Double Bed with Sofa bed, Non Smoking
Photos of Room, 1 Double Bed with Sofa bed, Non Smoking
Room, 1 Double Bed with Sofa bed, Non Smoking
4.7/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
- 1 Double Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Double Bed and 1 Double Sofa Bed
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV
Food & Drink – Coffee/tea maker
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, double sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath, wheelchair accessible, raised toilet seat, low-height work surface and sink and bathroom emergency pull cord
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 1 Double Bed, Accessible, Non Smoking (Wheelchair)
Photos of Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)
Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)
4.7/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV
Food & Drink – Coffee/tea maker
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, double sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath, wheelchair accessible, raised toilet seat, low-height work surface and sink and bathroom emergency pull cord
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 2 Single Beds, Accessible, Non Smoking (Wheelchair)
Photos of Room, 2 Single Beds, Accessible, Non Smoking (Wheelchair)
Room, 2 Single Beds, Accessible, Non Smoking (Wheelchair)
4.5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV
Food & Drink – Coffee/tea maker
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, double sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath, wheelchair accessible, raised toilet seat, low-height work surface and sink and bathroom emergency pull cord
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 Double Bed, Non Smoking
Photos of Room, 1 Double Bed, Non Smoking
Room, 1 Double Bed, Non Smoking
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Internet – Free WiFi
Entertainment – 32-inch flat-screen TV
Food & Drink – Coffee/tea maker
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, double sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Grab bar in bath, wheelchair accessible, raised toilet seat, low-height work surface and sink and bathroom emergency pull cord
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Newcastle-upon-Tyne
Located in Newcastle-upon-Tyne, Holiday Inn Express Newcastle - Metro Centre is in a shopping district and near a train station. Chinatown and BALTIC Centre for Contemporary Art are cultural highlights, and some of the area's notable landmarks include Gateshead Millennium Bridge and Castle Keep. Looking to enjoy an event or a match while in town? See what's going on at St. James' Park.
What's nearby
- Intu - 15 min walk
- Metro Radio Arena - 10 min drive
- O2 Academy Newcastle - 12 min drive
- Chinatown - 13 min drive
- St. James' Park - 14 min drive
Getting around
- South Gosforth Station - 10 min drive
- MetroCentre Station - 16 min walk
- Newcastle (NCL-Newcastle Intl.) - 11 min drive
Restaurants
- Great Room louge — 1 min walk
- T.G.I. Friday's - 1 min walk
- The Skiff Inn - 1 min walk
- The Angel - 11 min walk
- Pizza Hut - 14 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free RV/bus/truck parking
Food and drink
- Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
- 1 restaurant
- 1 bar
- Coffee/tea in a common area
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Sofa bed
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Vending machine
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
Languages spoken
- English
- Polish
Business services
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Double sofa bed
- Free cots/infant beds
- Heating
Bathroom
- Free toiletries
- Hairdryer
- Shower
Entertainment
- 32-inch flat-screen TV
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Policies
Check-in
Check-in between 3 PM and 11 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 15 per pet, per night
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Pet fee: GBP 15 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
We should mention
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Express Newcastle Metro Centre
Holiday Inn Express Newcastle - Metro Centre Hotel
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Frequently asked questions
Guest reviews
4.4
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a night. I stopped by this hotel from A1. Got warmly and nicely welcome by staff. Good management for COVID-19 for the breakfast. I had a very good stay here.
Stayed 1 night in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, room comfort
Recent stay
Staff are brilliant ,Room was ok but needed a deep clean , breakfast was just ok from previous years no idea what was in the scrambled eggs but it wasn’t eggs and the coffee was out of a vending machine terrible , stayed here a few times in the passed and couldn’t fault it , seems to have dropped a bit
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
- Disliked: Room comfort
Stayed 1 night in Mar 2020