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In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board
Room Amenity

Guest reviews

4.3/5 Excellent
991 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Pet Friendly
Restaurant
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationIntu15 min walk
Popular LocationMetro Radio Arena10 min drive
AirportNewcastle (NCL-Newcastle Intl.)11 min drive
Popular LocationO2 Academy Newcastle12 min drive

Choose dates to view prices

  • Standard Room (Bed type assigned at Check-In)

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room (Bed type assigned at Check-In)
  • Room, 2 Single Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsRoom, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Accessible, Non Smoking (Wheelchair)
  • Room, 2 Single Beds, Accessible, Non Smoking (Wheelchair)

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, Accessible, Non Smoking (Wheelchair)
  • Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Holiday Inn Express Newcastle - Metro Centre is in a shopping district and near a train station. Chinatown and BALTIC Centre for Contemporary Art are cultural highlights, and some of the area's notable landmarks include Gateshead Millennium Bridge and Castle Keep. Looking to enjoy an event or a match while in town? See what's going on at St. James' Park.
Visit our Newcastle-upon-Tyne travel guide
View in a map
Popular Location

What's nearby

  • Intu - 15 min walk
  • Metro Radio Arena - 10 min drive
  • O2 Academy Newcastle - 12 min drive
  • Chinatown - 13 min drive
  • St. James' Park - 14 min drive

Getting around

  • South Gosforth Station - 10 min drive
  • MetroCentre Station - 16 min walk
  • Newcastle (NCL-Newcastle Intl.) - 11 min drive

Restaurants

  • Great Room louge — 1 min walk
  • T.G.I. Friday's - 1 min walk
  • The Skiff Inn - 1 min walk
  • The Angel - 11 min walk
  • Pizza Hut - 14 min walk

About this property

Holiday Inn Express Newcastle - Metro Centre

3-star Newcastle-upon-Tyne hotel in Swalwell, near Intu
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 134 rooms provide conveniences such as sofa beds and coffee makers, plus free WiFi and flat-screen TVs. Hairdryers, safes and showers are among the other amenities that guests will find.
Holiday Inn Express Newcastle - Metro Centre offers 134 forms of accommodation with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Polish

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Double sofa bed
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Express Newcastle Metro Centre
Holiday Inn Express Newcastle - Metro Centre Hotel
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Newcastle - Metro Centre and receive a full refund?
Yes, Holiday Inn Express Newcastle - Metro Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Newcastle - Metro Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express Newcastle - Metro Centre?
As of 6 Aug 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Express Newcastle - Metro Centre on 23 Aug 2020 start from £37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Express Newcastle - Metro Centre pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to 11 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Swalwell, this hotel is 0.8 mi (1.3 km) from Intu, and within 6 mi (10 km) of Sage Gateshead and Chinatown. BALTIC Centre for Contemporary Art and Gateshead Millennium Bridge are also within 6 mi (10 km). MetroCentre Station is 16 minutes by foot and Blaydon Station is 26 minutes.

Guest reviews

Overall score and ratings for Holiday Inn Express Newcastle - Metro Centre

4.3
Excellent
5 - Excellent
475
4 - Good
387
3 - Okay
90
2 - Mediocre
28
1 - Poor
11
4.4
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lovely stay for a night. I stopped by this hotel from A1. Got warmly and nicely welcome by staff. Good management for COVID-19 for the breakfast. I had a very good stay here.

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Mar 2020

    2/5

    • Liked: Cleanliness, staff & service, room comfort
    Recent stay

    Staff are brilliant ,Room was ok but needed a deep clean , breakfast was just ok from previous years no idea what was in the scrambled eggs but it wasn’t eggs and the coffee was out of a vending machine terrible , stayed here a few times in the passed and couldn’t fault it , seems to have dropped a bit

    Stayed 3 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    Stayed 1 night in Mar 2020