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Indoor pool
Indoor pool
Indoor spa bath
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Guest reviews

4.6/5 Wonderful
784 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCastle Keep7 min walk
Popular LocationO2 Academy Newcastle9 min walk
Popular LocationBigg Market9 min walk
AirportNewcastle (NCL-Newcastle Intl.)19 min drive

Choose dates to view prices

  • Deluxe Room, 1 Queen Bed

    4.9/5 guest room rating

    Room amenities

    • 28 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 28 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsDeluxe Room, 1 Queen Bed with Sofa bed
  • Deluxe Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 32 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 32 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Club Room, 1 Queen Bed

    5/5 guest room rating

    Room amenities

    • 27 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsClub Room, 1 Queen Bed
  • Deluxe Room

    4.5/5 guest room rating

    Room amenities

    • 28 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsDeluxe Room
  • Superior Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 32 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Deluxe Room, 1 King Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 32 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Room, 1 King Bed with Sofa bed
  • Club Room, 2 Double Beds

    Room amenities

    • 32 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds
  • Club Room

    5/5 guest room rating

    Room amenities

    • 32 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsClub Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Crowne Plaza Newcastle - Stephenson Quarter is near a metro station. Castle Keep and Tyne Bridge are notable landmarks, and travellers looking to shop may want to visit Chinatown and Eldon Square Shopping Centre. Looking to enjoy an event or a match while in town? See what's going on at St. James' Park.

Visit our Newcastle-upon-Tyne travel guide
Map
Popular Location

What's nearby

  • Castle Keep - 7 min walk
  • O2 Academy Newcastle - 9 min walk
  • Bigg Market - 9 min walk
  • The Gate - 11 min walk
  • Metro Radio Arena - 11 min walk

Getting around

  • South Gosforth Station - 6 min drive
  • Newcastle Central Station - 7 min walk
  • Newcastle (NCL-Newcastle Intl.) - 19 min drive

Restaurants

  • Sachins - 1 min walk
  • The Telegraph - 3 min walk
  • Chilli Peper - 3 min walk
  • Hawthorns - 3 min walk
  • Mantra - 3 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter

4-star spa hotel, walk to O2 Academy Newcastle
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 251 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and Egyptian cotton sheets are standard, as are flat-screen TVs with satellite channels.
Crowne Plaza Newcastle - Stephenson Quarter offers 251 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. 40-inch Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness centre.
Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Way of Clean (IHG)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: GBP 12 per night

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 10.95 for adults and GBP 4.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Golf
  • Indoor pool
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (3003 square feet of space)

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 40-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 10.95 for adults and GBP 4.5 for children (approximately)
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place and guests are provided with hand sanitiser.
  • The property affirms that it follows sanitisation practices of Way of Clean (IHG) guidelines.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Crowne Plaza Newcastle - Stephenson Quarter Hotel
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Newcastle - Stephenson Quarter and receive a full refund?
Yes, Crowne Plaza Newcastle - Stephenson Quarter offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Newcastle - Stephenson Quarter cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Newcastle - Stephenson Quarter have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Where is this property located?
Situated in Newcastle-upon-Tyne, this spa hotel is within a 15-minute walk of Castle Keep, Chinatown and Tyne Bridge. Sage Gateshead and St. James' Park are also within 1 mi (2 km). Newcastle Central Station is 7 minutes by foot and Manors Station is 16 minutes.

Guest reviews

Overall score and ratings for Crowne Plaza Newcastle - Stephenson Quarter

4.6
Wonderful
5 - Excellent
538
4 - Good
181
3 - Okay
38
2 - Mediocre
14
1 - Poor
13
4.7
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strange circumstances but a lovely stay

Unfortunately the corona virus meant there was no bar or restaurant open. We chose still to go. We had a lovely relax because we were given an upgrade because the hotel was quiet. Also complimentary drinks. We had room service which was fab. We couldn’t get a refund so that’s why we carried on with booking. I would love to come back when all this is over.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Black pudding at breakfast was hard. Amazingly the receptionist thought covid virus was only in the UK. Parking is not included in price, it is in the Stephenson Quarter multi parking, level 10.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020