Title: Grainger House Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grainger House Hotel Stay connected with free WiFi near University of Newcastle-upon-Tyne, with luggage storage and a computer station for work needs. ## Photo gallery for Grainger House Hotel ![Double Room, Shared Bathroom - Grainger House Hotel (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/3d399665.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Grainger House Hotel (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/3fb9cccc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grainger House Hotel (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/6c1215f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Grainger House Hotel (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/d5e3099e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bathroom - Grainger House Hotel (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/c267bbb8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grainger House Hotel welcomes guests with practical amenities for seamless university visits. Enjoy free WiFi in public areas, extended parking, and 24/7 front desk service. Attentive staff provide service that frequent travelers appreciate. ## Reviews 5.4 ## Popular amenities - Parking included - Free Wi-Fi - Business services - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds 1 bed Showing 13 of 13 rooms ### View all photos for Standard Suite, Ensuite ![Room](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/2d059ac2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, Ensuite ### Highlights Private bathroom - Sleeps 4 - 2 Single Beds and 1 Double Bed ### View all photos for Executive Triple Room, Shared Bathroom ![Room](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/2d059ac2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Triple Room, Shared Bathroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Suite, Ensuite ![Suite, Ensuite](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/5ff34df1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ensuite ### Highlights Private bathroom - Sleeps 6 - 6 Single Beds ### Triple Room, Ensuite ### Highlights Private bathroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### Twin Room, Ensuite ### Highlights Private bathroom - Sleeps 2 - 2 Single Beds ### Superior Suite, Ensuite ### Highlights Private bathroom - Sleeps 5 - 5 Single Beds ### View all photos for Double Room, Ensuite ![Double Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/61d7c08b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite ### Highlights Private bathroom - Sleeps 2 - 1 Double Bed ### View all photos for Double Room, Shared Bathroom ![Double Room, Shared Bathroom](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/3d399665.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Shared Bathroom - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, Shared Bathroom ![Twin Room, Shared Bathroom](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/946758d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Shared Bathroom - Sleeps 2 - 2 Single Beds ### View all photos for Quadruple Room, Ensuite ![Quadruple Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/8f5ee5c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Ensuite ### Highlights Private bathroom - Sleeps 4 - 4 Single Beds ### View all photos for Quadruple Room, Shared Bathroom ![Quadruple Room, Shared Bathroom](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/bfb5b0e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Shared Bathroom - Sleeps 4 - 4 Single Beds ### View all photos for Single Room, Ensuite ![Single Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/8697a76b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Ensuite ### Highlights Private bathroom - Sleeps 1 - 1 Single Bed ### View all photos for Single Room, Shared Bathroom ![Single Room, Shared Bathroom](https://images.trvl-media.com/lodging/2000000/1990000/1985000/1984948/5141983b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Shared Bathroom - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/58000000/57880000/57872600/57872512/8954cf15.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### INNSiDE by Meliá Newcastle Newcastle-upon-Tyne - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 942 reviews £81 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-INNSIDE-By-Melia-Newcastle.h57872512.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=6084526&destination=Newcastle-upon-Tyne (and vicinity)&destType=MARKET&latLong=54.971097,-1.608699&searchId=43d83269-e1f8-452e-b433-bcf0640b4ed4&top_cur=GBP) Ad ![Daily to-go breakfast for a fee](https://images.trvl-media.com/lodging/5000000/4890000/4882000/4881955/5a88c6e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Newcastle by IHG Newcastle City Center - 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Gosforth Park by IHG Newcastle-upon-Tyne - Pool - Hot tub - Parking included - Restaurant 9.0 Wonderful 1,004 reviews £63 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Holiday-Inn-Newcastle-Gosforth-Park.h10513.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=6084526&destination=Newcastle-upon-Tyne (and vicinity)&destType=MARKET&latLong=54.971097,-1.608699&searchId=43d83269-e1f8-452e-b433-bcf0640b4ed4&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Grainger-House-Hotel.h1984948.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Grainger-House-Hotel.h1984948.Hotel-Information) ## About the area Newcastle-upon-Tyne is home to Grainger House Hotel. Mill Volvo Tyne Theatre and Newcastle-upon-Tyne Discovery Museum are cultural highlights, and some of the area's landmarks include St. James' Park and Bigg Market. Looking to enjoy an event or a game while in town? See what's happening at Utilita Arena Newcastle or Gateshead International Stadium. [Visit our Newcastle-upon-Tyne travel guide](https://www.expedia.co.uk/Newcastle-Upon-Tyne.dx6084526) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.97289%2C-1.66911&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9aVKtbmKlCgQC8MfwgiiaXKqnG4=) Roselodge House, Benwell Lane, Newcastle-upon-Tyne, England, NE15 6RU ### What's nearby - ![St. James\' Park showing modern architecture and a city](https://images.trvl-media.com/place/6079501/36056334-aa49-409f-8a12-c29b751a0c8c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. James' Park 10 min drive \- 3.0 miles - ![Quayside which includes a river or creek, modern architecture and a bridge](https://images.trvl-media.com/place/6126178/1b94f20a-ef8f-4445-93fd-d2eea136bcf1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quayside 11 min drive \- 4.7 miles - TeamSport Newcastle 14 min walk \- 0.8 miles - Nuns Moor Park 6 min drive \- 1.4 miles - Newcastle United Golf Club 7 min drive \- 1.6 miles ### Getting around - Blaydon Station 5 min drive - Bank Foot Station 6 min drive - Newcastle (NCL-Newcastle Intl.) 14 min drive ### Restaurants - Greggs 14 min walk - Pepe's Piri Piri 17 min walk - Pınar Resturant 20 min walk - Fox & Hounds 10 min walk - Dixy Chicken 17 min walk ## About this property ### Grainger House Hotel Hotel near St. James' Park Near Quayside, Grainger House Hotel provides everything you need. Stay connected with free WiFi in public areas. Other perks include: - Free self-parking - A computer station, a 24-hour front desk and luggage storage ## Similar properties ![Junior Double Room | In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/39000000/38290000/38282900/38282843/05967e75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Great North Hotel Newcastle-upon-Tyne - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 1,008 reviews £57 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=38282843&PinnedHotelID=38282843&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115500000/115490700/115490619/353ddac8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citysteps Hotels Newcastle West Elswick - Free Wi-Fi - Housekeeping 8.6 Excellent 37 reviews £43 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=115490619&PinnedHotelID=115490619&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/8000000/7950000/7946300/7946208/d98f1d30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Gibside Hotel Whickham - 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Free Wi-Fi - Restaurant - Breakfast available - Bar 8.0 Very good 463 reviews £38 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=4457779&PinnedHotelID=4457779&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/920000/911500/911448/c44da288.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Newcastle Newcastle City Center - Free Wi-Fi - Restaurant - Breakfast available - Business services 8.2 Very good 1,087 reviews £56 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=911448&PinnedHotelID=911448&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/523300/523217/64b7afe9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copthorne Hotel Newcastle Newcastle-upon-Tyne - Free Wi-Fi - Restaurant - Gym - Breakfast available 8.8 Excellent 1,842 reviews £52 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=523217&PinnedHotelID=523217&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/3000000/2540000/2533800/2533742/27a2ec6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grainger Hotel Newcastle-upon-Tyne - Free Wi-Fi - Tennis court - Breakfast available - Parking available 6.4 193 reviews £55 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=2533742&PinnedHotelID=2533742&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=1984948&PinnedHotelID=1984948&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1984948,38282843,115490619,7946208,108762086) ## Property amenities ### Internet - Available in some public areas: Free WiFi; wired internet (surcharge) ### Parking and transport - Free self parking on site - Limited on-site self parking ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - No housekeeping service ### Business services - Computer station ### Accessibility - No lift ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from midnight - midnight Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Bluebird Hotel Newcastle-upon-Tyne Bluebird Newcastle-upon-Tyne Express Rooms Newcastle B&B Newcastle-upon-Tyne Express Rooms Newcastle Newcastle-upon-Tyne Express Rooms Newcastle Express Rooms Newcastle B&B Motel Xpress Newcastle-upon-Tyne Grainger House Hotel Newcastle-upon-Tyne Grainger House Newcastle-upon-Tyne Grainger House Hotel Grainger House Hotel Newcastle-upon-Tyne Newcastle-upon-Tyne Grainger House Hotel Hotel Hotel Grainger House Hotel Express Rooms Newcastle Motel Xpress Bluebird Hotel Grainger House Hotel Hotel Grainger House Hotel Newcastle-upon-Tyne Grainger House Hotel Hotel Newcastle-upon-Tyne ## Frequently asked questions ### Is Grainger House Hotel pet-friendly? ### How much is parking at Grainger House Hotel? ### What time is check-in at Grainger House Hotel? ### What time is check-out at Grainger House Hotel? ### Where is Grainger House Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grainger House Hotel Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.4 Cleanliness ### 4.6 Location ### 6.2 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 12 8 - Good 11 6 - Okay 7 4 - Poor 12 2 - Terrible 21 ## Reviews ### 8/10 Good #### Marysia 13 Oct 2022 Liked: Staff & service It’s a good budget hotel. Not recommended for long stays as it’s more to have somewhere to sleep at night. ##### Marysia Stayed 2 nights in Oct 2022 ### 8/10 Good #### brian 30 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very quiet and peaceful.Helpful staff .great value ##### brian Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Verified traveller 14 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value honest hotel Parking is a bit of a miss but I see works going on so that might be improved. Other than that, hotel is very honest. Dont expect luxury and you will be satisfied ##### Verified traveller Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Reece 24 Jan 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awful don’t stay here Awful awful awful didn’t even stay the night it was that unclean and disgusting, also got sent to different hotel ##### Reece Stayed 1 night in Jan 2023 ### 4/10 Poor #### Graham 12 Sept 2023 Disliked: Cleanliness I had a email from the property, saying its closer the hotel. So i had to book an abnb. To the great north race. If any chance i can get an refund of my payment for hotel. Thanks. ##### Graham Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Jason 14 Nov 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worsed hotel in Newcastle Onve o check in the photos dont match inside of the building.there was toe nails all over the carpet.there was no facilitys for food or drinks the hotel was not what i expected i wont be staying there again.the pictures on the website are fake and they dont look like that in the hotel . ##### Jason Stayed 1 night in Nov 2022 ### 4/10 Poor #### Verified traveller 7 Oct 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Only stay as a last resort. It was cheap, but, the duvet had a large bloodstain on it. The pillow cases were dirty. There were no curtains in the bathroom so people could technically see into the shower. ##### Verified traveller Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Attia 16 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pictures are very deceiving, the rooms are too small, no room to swing a cat, unclean, our particular room had the window broken, the shower was disgusting, had hair from previous guests, I was bitten, would not stay here again, you get less than you pay for ##### Attia Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Steven 21 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Absoulte worst place ever. Had to get my own heater place was that cold. Shower door broke. Tv broke. Carpets dirty. And they take £10 for deposit but then say they not authourized to give it bk ##### Steven ### 2/10 Terrible #### Jake 27 Feb 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend ruined booked to stay here on 20/10/2016 so my friend and I had a place to stay while seeing Kings of Leon once Newcastle. Upon arrival the reception had no reservation for us and then after looking at my booking confirmation told us that in the time after our reservation had been made the hotel had changed management. I had received no correspondence from with hotels.com or the hotel itself to make me aware of this change and that our reservation was now void. Leaving us with nowhere to stay and no extra money. Absolutely ruined our entire weekend up Newcastle and both parties showed how much they valued customers ##### Jake ### 2/10 Terrible #### Josh 1 Feb 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay far away When I entered the hotel to check in, the first thing I noticed was the smell of paint. "Yes, we are renovating," said the clerk and asked me for a 10 pound deposit for the key card. I went up to my room. It was a small room and I could smell the paint from there. I went to use the facilities and suddenly, the fire alarm went off! I jumped up and ran downstairs to the lobby. "Oh, don't worry, we are doing a fire drill!" said the clerk. I went back upstairs and every few minutes the alarm went off. My sensory issues went into overload. I checked out and booked into the Holiday Express instead. They refuse to give me a refund , keep on saying manager isnt there when i call. ##### Josh Stayed 1 night in Jan 2023 ### 4/10 Poor #### daniel 23 Jun 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Faulty towers was nicer Upon arrival the receptionist decided he would talk on his phone rather then check me in ..hotel was more of a building site then hotel..room was ok ..a lot of dirt on walls and the windows was cracked and tapped up ..will not return ##### daniel Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Tom 7 Mar 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was disgusting, dirty bed sheets, curtains ripped out of the wall. Horrible place to stay. Bath room was awful no toilet paper included. Never again. ##### Tom Stayed 1 night in Mar 2022 ### 2/10 Terrible #### FRANCIS 28 Feb 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Room 4 very poor Was in room 4, smelled of smoke, no heating in the bathroom and lighting in bathroom very poor. Leaking hose on electrical shower. Very basic room. Glad I was simply in and out over the weekend. ##### FRANCIS Stayed 2 nights in Feb 2022 ### 8/10 Good #### Lee 24 Feb 2022 Liked: Cleanliness, staff & service, room comfort Clean & tidy rooms, helpful reception and good email communication from the hotel ##### Lee Stayed 1 night in Feb 2022 ### 6/10 Okay #### Katie 13 Dec 2021 Liked: Staff & service #### Ok for price Overall the stay was ok. There was something spilt in the bathroom which wasn’t cleaned up, and I had to ask for towels. Rooms not in as good condition as photos look but for price not bad. ##### Katie Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Shaun 12 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent, very comfortable, quiet and relaxing Very nice hotel, cannot hear any noise from other rooms, traffic etc. Had a very peaceful stay. Staff are very polite, friendly and accommodating. Excellent value for cost, would definitely stay here again and it is way better than the 2 stars rating. Many Thanks! ##### Shaun Stayed 7 nights in Nov 2021 ### 10/10 Excellent #### kelly 1 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed for weekend. I was was not too sure about staying here after some of the reviews i read. I was more than pleasantly surprised. Friendly staff. Clean, comfortable and quiet single ensuite room. would definitely stay here again. ##### kelly Stayed 2 nights in Oct 2021 ### 4/10 Poor #### Verified traveller 31 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Halloween When we first arrived the electricity had gone down, I know this isn’t the hotels fault! However we couldn’t get a room key, and my and friend has separate rooms! We had to stay in the one room for an hour whilst we waited for our keys to be made, making us later to our evening. If they could have phoned their guests due to arrive and pre warn them it would have been an advantage as we could have waited to check in. The rooms where as what’s they were advertised in the photos, had a sink half a foot from the head of the bed with a low ceiling right above, accident waiting to happen! The shared bathrooms were absolutely appalling, they were leaking water from the toilet constantly, no tissues or bin in bathroom, the showers looked like they hadn’t been cleaned for a while so massively avoided! There was no real comfort to this hotel, including bed rooms staff or the layout! I know that’s nothing to do with the staff or management but changing the carpets on stairs could help as it’s truly awkward to look at and a massive hazard! More of a hostel and doss house than what is advertised! ##### Verified traveller Stayed 1 night in Oct 2021 ### 2/10 Terrible #### wajahat 26 Oct 2021 Disliked: Room comfort There was no heating in the room also the cold water was not coming def not recommended ##### wajahat Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Stephen 18 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Filthy and noisy Was greeted by a gentleman who was very impolite and not helpful at all. The room was what you would expect for the price paid but the cleanliness was terrible. Dirt on the floor and walls. The shower had soap left in there from previous guest and was covered in hair. The cover over the drain was clogged with hair so I had to clean this myself. The walls are paper thin and you can hear everything happening from all over the place. Was kept awake until 3am Saturday night by screaming, shouting, slamming of doors. I will never book this place again. Would not recommend this place to anyone accept contractors. ##### Stephen Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Verified traveller 30 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Absolutely poor! Got to the hotel after nearly 6 hr drive from London to be greeted by unprofessional service at reception by Ali! He tells us with no apology that they have cancelled our booking on the afternoon of our arrival and that they have sent us an email which we never received! We was outraged by this! asked to speak to the manager and was told that he has finished early, asked for the managers name and was told that it was Ali..! Asked for the person's name who we were speaking to and he also said its Ali..! We were kept getting cold answers! We didn't believe that his name was Ali and as we asked again for his name and it was at this point where "Ali" started getting sarcastic! We said there is no need for this behaviour and if he carrys on then we will record him...! This is the point where the receptionist got abusive and came around the desk aggressively and try to hit me!! We have the whole incident on video and will take it further! Hotel.com should not affiliated with such establishment. We came for a little weekend getaway and it was all ruined by abusive staff at the hotel as well as time wasted by trying to book an alternative accommodation ##### Verified traveller Stayed 1 night in Sep 2021 ### 8/10 Good #### John 25 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in a good location Great hotel in the heart of the North East, friendly staff with a great price and location, value for money. ##### John Stayed 1 night in Sep 2021 ### 6/10 Okay #### Verified traveller 19 Sept 2021 Liked: Staff & service Disliked: Cleanliness, room comfort #### Room for improvement Super 19th c. mansion converted into a hotel. Not quite B&B - more like just B&tea/coffee in room. Really needs upgraded of carpet and upholstery and furnishings. Stains on bed throw (tea?), etc., really not challenging to get right. Needs some serious TLC and could be really nice. But does the job for a one-night quick sleep, even if pricey for that purpose. Staff very friendly, but there’s only so much that can do for the place. ##### Verified traveller Stayed 1 night in Sep 2021 ### 4/10 Poor #### Verified traveller 12 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very dusty/dark and outdated ##### Verified traveller Stayed 1 night in Sep 2021 ## Expedia's Latest Trends ### Hotels > [The Angel of Corbridge Limited](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Angel-Of-Corbridge-Limited.h6676418.Hotel-Information) > > [Park Hall Hotel and Spa Wolverhampton](https://www.expedia.co.uk/Birmingham-Hotels-Park-Hall-Hotel-And-Spa-Wolverhampton.h430159.Hotel-Information) > > [Waterfront Southport Hotel](https://www.expedia.co.uk/Liverpool-Hotels-Bliss-Hotel-Southport.h2238889.Hotel-Information) > > [Chigwell Poolhouse](https://www.expedia.co.uk/London-Hotels-Chigwell-Poolhouse.h36620156.Hotel-Information) > > [8 Guests Modern Apartment](https://www.expedia.co.uk/London-Hotels-8-Guests-Modern-Apartment.h32662014.Hotel-Information) > > [Duke of Wellington](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Duke-Of-Wellington.h4055302.Hotel-Information) > > [Best Western Walton Park Hotel](https://www.expedia.co.uk/Bristol-Hotels-Best-Western-Walton-Park-Hotel.h19232.Hotel-Information) > > [Village Hotel Birmingham Walsall](https://www.expedia.co.uk/Birmingham-Hotels-Village-Hotel-Birmingham-Walsall.h1110786.Hotel-Information) > > [Michelangelos](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Michelangelos.h41450571.Hotel-Information) > > [Laburnum Guest House at Bistro Englaze](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Laburnum-Guest-House-At-Bistro-Englaze.h32748781.Hotel-Information) > > [The Royal Sutton](https://www.expedia.co.uk/Birmingham-Hotels-The-Royal-Hotel-Sutton.h34178148.Hotel-Information) > > [Mulberry Aparthotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Mulberry-Aparthotel.h100792842.Hotel-Information) > > [Penns Hall Hotel](https://www.expedia.co.uk/Birmingham-Hotels-Ramada-By-Wyndham-Birmingham-Sutton-Coldfield.h47405.Hotel-Information) > > [Xtasia Adults Hotel - Adults Only](https://www.expedia.co.uk/Birmingham-Hotels-Xtasia-Adults-Hotel.h36444290.Hotel-Information) > > [Hotel Express Newcastle Gateshead](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Hotel-Express-Newcastle-Gateshead.h33341994.Hotel-Information) > > [Village Hotel Coventry](https://www.expedia.co.uk/Birmingham-Hotels-Village-Hotel-Coventry.h517451.Hotel-Information) > > [Chessington Resort Hotel](https://www.expedia.co.uk/London-Hotels-Chessington-Safari-Hotel.h8156699.Hotel-Information) > > [The Regency Hotel Solihull](https://www.expedia.co.uk/Birmingham-Hotels-The-Regency-Hotel-Solihull.h15143.Hotel-Information) > > [DoubleTree by Hilton Coventry Building Society Arena](https://www.expedia.co.uk/Birmingham-Hotels-DoubleTree-By-Hilton-Coventry-Building-Society-Arena.h12480646.Hotel-Information) > > [5\* Barn Conversion c/w hot tub, sauna, games room, 1/4 acre enclosed games](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-5-Barn-Conversion-Cw-Hot-Tub.h19501189.Hotel-Information) > > [The Magnum Hotel, Sunderland City, Sure Collection by Best Western](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Comfort-Inn-Sunderland.h23055273.Hotel-Information) > > [Sky City Apartments](https://www.expedia.co.uk/Birmingham-Hotels-Sky-City-Suites.h45485481.Hotel-Information) > > [The Moon and Sixpence](https://www.expedia.co.uk/Bristol-Hotels-The-Moon-And-Sixpence.h34361466.Hotel-Information) > > [Ochre Yards Gateshead](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Ochre-Yards-Gateshead.h57803443.Hotel-Information) > > [The Old Rectory ](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Old-Rectory.h91720640.Hotel-Information) > > [Staycity Aparthotels, Liverpool, Waterfront](https://www.expedia.co.uk/Liverpool-Hotels-Staycity-Aparthotels-Liverpool-Waterfront.h27393298.Hotel-Information) > > [Little Haven Hotel On The Beach](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Little-Haven-Hotel.h892266.Hotel-Information) > > [Scarman - Warwick Conferences](https://www.expedia.co.uk/Birmingham-Hotels-Scarman-Warwick-Conferences.h38778375.Hotel-Information) > > [Leonardo Hotel Newcastle Quayside](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Jurys-Inn-Newcastle-Quayside.h4438872.Hotel-Information) ---