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Overview of Malmaison Newcastle

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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationQuayside1 min walk
    Popular LocationBALTIC Centre for Contemporary Art5 min walk
    Popular LocationGateshead Millennium Bridge5 min walk
    AirportNewcastle (NCL-Newcastle Intl.)17 min drive

Choose dates to view prices

  • Standard Twin Room

    4.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Twin Room
  • Standard Double Room

    4.7/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room
  • Superior Twin Room

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin Room
  • Superior Double Room

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room
  • Junior Suite

    4.8/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsJunior Suite
  • Corner Suite

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsCorner Suite
  • Double Room, River View

    4.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • River view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, River View
  • Twin Room, River View

    4.8/5 guest room rating

    Room amenities

    • 194 sq ft
    • River view
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room, River View
  • Superior Double Room, River View

    4.8/5 guest room rating

    Room amenities

    • 267 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room, River View

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Malmaison Newcastle is near a train station. Sage Gateshead and Newcastle-upon-Tyne Theatre Royal are cultural highlights, and some of the area's notable landmarks include St. James' Park and Beamish Open Air Museum. Looking to enjoy an event or a game? See what's going on at Metro Radio Arena or Newcastle Racecourse.
Visit our Newcastle-upon-Tyne travel guide
Popular Location

What's nearby

  • Quayside - 1 min walk
  • BALTIC Centre for Contemporary Art - 5 min walk
  • Gateshead Millennium Bridge - 5 min walk
  • Sage Gateshead - 11 min walk
  • Tyne Bridge - 12 min walk

Getting around

  • South Gosforth Station - 6 min drive
  • Manors Station - 9 min walk
  • AirportNewcastle (NCL-Newcastle Intl.) - 17 min drive

Restaurants

  • Brasserie — 1 min walk
  • Mal Bar — 1 min walk
  • Head of Steam - Quayside - 4 min walk
  • The Broad Chare - 4 min walk
  • Café 21 - 4 min walk

About this property

Malmaison Newcastle

4-star spa hotel, walk to Quayside
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service. All 122 rooms offer free WiFi and free wired Internet, plus 24-hour room service and plasma TVs with satellite channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.
Malmaison Newcastle offers 122 forms of accommodation with a safe and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Malmaison has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking for GBP 10 per day; discounts available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 13 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Italian

Business services

  • Conference space (1259 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
If your rate includes Breakfast it will include Continental Breakfast priced at GBP 16 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 4 per person charged on departure at the hotel.
Guests driving to the property should contact this property in advance for parking information.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Dogs only
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 13 per person (approximately)
  • Nearby parking fee: GBP 10 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Can I cancel my reservation for free at Malmaison Newcastle and receive a full refund?
Yes, Malmaison Newcastle offers free cancellation on select room rates, because flexibility matters! Please refer to Malmaison Newcastle cancellation policy on our site for more details about any exclusions or requirements.
Is Malmaison Newcastle pet-friendly?
Yes, Malmaison Newcastle allows dogs (limit 1 per room). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.
What time is check-in at Malmaison Newcastle?
Check-in is from 3 PM - midnight.
What time is check-out at Malmaison Newcastle?
Checkout is at 11:00 AM.
Where is Malmaison Newcastle located?
Situated in Newcastle-upon-Tyne, this spa hotel is steps away from Quayside and Gateshead Millennium Bridge. Sage Gateshead and Newcastle-upon-Tyne Theatre Royal are also within 15 minutes. Manors Station is 9 minutes by foot and Newcastle Central Station is 16 minutes.
4.5
Wonderful
5 - Excellent
575
4 - Good
303
3 - Okay
61
2 - Poor
23
1 - Terrible
8

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Service & hotel was fantastic. My only gripe is the £10 per night car parking charge.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was great, bed was very comfy, shower and bath was easy to use.
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Excellent location & the hotel was exceptionally clean, the staff just couldn't do enough for me. Looking forward to going back next week.
Stayed 2 nights in Sep 2020

3/5 Okay

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Not clean enough , rooms seriously need updating also . Great location but wont stay here again.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
Very polite, helpful staff. Good adherence to Covid safety. Big room with big comfy beds and good value too.
Stayed 1 night in Sep 2020

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