Title: Hotel América Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel América Beach hotel near Laguna Bacalar Ecological Park ![Interior entrance](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/d8b19c28.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/3ddd5be5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/07389a95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Bathroom | Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/101b6b10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/753a84c7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel América offers a peaceful retreat near Laguna Bacalar Ecological Park. Relax at four beach bars with stunning views, enjoy free in-room WiFi, and use amenities like laundry facilities and luggage storage. The staff consistently receives positive reviews from past visitors. 7.4 Good ## Popular amenities - Bar - Laundry - 24/7 front desk - Housekeeping - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/63d38d4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 1 review ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 2 - 1 Double Bed ![Standard Triple Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/6f2f4577.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Superior Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/a088157a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/d0335f68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 4 - 2 Double Beds ![Family Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/29d2235f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 5 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-America.h9743245.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-America.h9743245.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68330%2C-88.38795&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p9MkhBhPVBddrXtaSomFd85I9kk=) Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930 #### What's nearby - Laguna Bacalar Ecological Park - 3 min walk - 0.2 miles - Ecopark Bacalar - 5 min walk - 0.3 miles - Lake Bacalar - 10 min walk - 0.5 miles - Fort of San Felipe - 10 min walk - 0.6 miles - Municipal Spa of Bacalar - 18 min walk - 1.0 mile #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive #### Restaurants - ‪fruta - ‬12 min walk - ‪La Playita - ‬6 min walk - ‪Xoloitzcuintle Bacalar - ‬2 min walk - ‪Mistura - ‬2 min walk - ‪Las Miches De La 1 - ‬4 min walk ## About this property ### Hotel América Hotel near Laguna Bacalar Ecological Park Hotel América provides amenities, such as 4 beach bars and laundry facilities. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - A local area shuttle, a water dispenser and a front desk safe - Luggage storage, tour/ticket information and concierge services Room features All guest rooms at Hotel América have comforts, such as air conditioning, as well as Other amenities include: - Bathrooms with showers and free toiletries - 32-inch TVs with digital channels - Ceiling fans and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/5c0eae54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Bacalar Bacalar - Pool - Parking included - Free WiFi - Air conditioning 7.8 Good 324 reviews £33 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/101000000/100340000/100339100/100339044/c8acdfb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PEJELAGARTO Bacalar Centro - 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Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 105 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free self parking on site - Limited on-site parking ### Food and drink - 4 beach bars ### Family friendly - Laundry facilities - Separate bedroom ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Smooth flooring in public areas - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch TV with digital channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - midnight Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel America Bacalar America Bacalar Hotel America OYO Hotel América Hotel América Hotel Hotel América Bacalar Hotel América Hotel Bacalar ## Frequently asked questions ### Is Hotel América pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel América? > Self-parking is free at this property. ### What time is check-in at Hotel América? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel América? > Checkout is at noon. ### Where is Hotel América located? > Located in Mario Villanueva Madrid, this beach hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel América Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 45 8 - Good 89 6 - Okay 49 4 - Poor 17 2 - Terrible 12 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 7.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### loksayath 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything ##### loksayath Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Eva 8 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place in Bacalar Nice place at 10min by walk from the main square of Bacalar. The room was big enough and had nice feature to hang of belongings. The bathroom was nice and everything was very clean. I recommend ##### Eva Stayed 2 nights in Jan 2024 ### 8/10 Good #### Roberto 29 Jul 2024 Liked: Cleanliness, staff & service, amenities Precios accesibles y buena ubicación. No funcionaba el WIFI, poca presión en la regadera. ##### Roberto Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Anne 14 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Un seul lit un seul drap 2 oreiller pas propre on dirais une place pour client a l heure ##### Anne Stayed 1 night in Apr 2024 ### 8/10 Good #### Nallely 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien, lo único esque no tiene estacionamiento y en hoteles.com lo muestran con estacionamiento, así que sino lo tienen deberían quitar ese beneficio para considerarlo. ##### Nallely Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Cecy 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar muy tranquilo y seguro, fácil transportarse a pie o en carro, Muy Recomendable, el personal muy amable y atento, muy limpio el lugar, instalaciones accesibles en ubicación , el cuarto es sencillo pero agradable la estancia. Lo recomiendo ampliamente. Si volvería a hospedarme con ellos. ##### Cecy Stayed 5 nights in Mar 2024 ### 8/10 Good #### Naomi seren 30 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities En si el lugar está bien. La limpieza es muy buena y la laguna está súper cerca. Hay muchas tiendas y restaurantes a los culés llegas caminando ##### Naomi seren Stayed 6 nights in Mar 2024 ### 8/10 Good #### Leonel 28 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En realidad sólo la ocupe para dormir, pero la estancia es muy tranquila. ##### Leonel Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Aleyda 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tienen que darle mantenimiento a sus instalaciones para evitar que se vean viejas ##### Aleyda Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Gerardo 11 Feb 2024 Liked: Cleanliness, property conditions & facilities Todo bien ##### Gerardo Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Edgar fabian 1 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente recomendado ##### Edgar fabian Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Ivonne 31 Jan 2024 Liked: Staff & service Bien para descansar una noche ##### Ivonne Stayed 1 night in Jan 2024 ### 8/10 Good #### José Antonio 26 Jan 2024 Liked: Cleanliness, staff & service #### Buena atención El personal de recepción muy amable, el inconveniente fue que la habitación es muy oscura, no tiene ventanas y el ventilador rechinaba ##### José Antonio Stayed 1 night in Jan 2024 ### 2/10 Terrible #### aurora 20 Dec 2023 Disliked: Property conditions & facilities el sevicio de la reception exelente no hay agua caliente la toilla son vieja mucho ruido con los otro uespedes ##### aurora Stayed 1 night in Dec 2023 ### 8/10 Good #### Juan 31 Mar 2022 Liked: Cleanliness, property conditions & facilities, room comfort Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly. ##### Juan Stayed 2 nights in Mar 2022 ### 8/10 Good #### Carolina 1 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lo recomiendo, esta super cerca de todo La verdad muy bien, el hotel es chiquito y va total de acuerdo a su precio, la atencion es buena y la cama es comoda. El recepcionista super amable te recomienda lugares y muy atento ##### Carolina Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Yesenia 16 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything. ##### Yesenia Stayed 4 nights in Feb 2022 ### 8/10 Good #### Clémentine 4 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel propre et pratique, à 10-15 minutes du terminal ADO et proche de la lagune. Adapté aux petits budgets ##### Clémentine Stayed 3 nights in Jan 2022 ### 8/10 Good #### Verified traveller 10 Jan 2022 Liked: Room comfort #### Okay for the price It’s okay for the price but nothing special. The location is good and the rooms are quite big but that’s about it. ##### Verified traveller Stayed 2 nights in Jan 2022 ### 8/10 Good #### MIGUE ANGEL 7 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### MIGUE ANGEL Stayed 2 nights in Jan 2022 ### 8/10 Good #### Wilma Guadalupe 30 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena opción ##### Wilma Guadalupe Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Timothée 12 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sale, bruyant, vétuste Peut importe le prix le minimum est la propreté. Il y avait un cafard dans la chambre. Literie catastrophique. Air conditionné fonctionne a peine, les fenêtre donne sur un corridor bruyant. Je veux bien comprendre qu’à ce prix on ne peut pas réclamer la lune, mais il y a des minimum. N’y allez pas. ##### Timothée Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller 19 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien y muy amable el personal ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller 14 May 2021 Liked: Staff & service, property conditions & facilities A very quiet place ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller 14 Apr 2021 Liked: Cleanliness, staff & service El hotel muy cómodo, tanto el cuarto como las instalaciones y un lugar muy tranquilo, a lo mejor el único detalle sería el baño que empezó a fallar la regadera de agua fría y caliente. 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