Title: Hotel Carolina Bacalar Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Carolina Bacalar Beachfront hotel with spa services and 24-hour front desk ![Outdoor pool, open 7:00 AM to 10:00 AM, pool loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Snack bar](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/e92ef058.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, Garden View | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/908f0dd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Lagoon View | Garden view](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/d51fac37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, Garden View | View from room](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/4c193bea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Hotel Carolina Bacalar, where relaxation meets indulgence. Enjoy a daily manager's reception on the picturesque terrace or garden, indulge in spa services like deep-tissue massages, and savor meals at Restaurante. Connect with free in-room WiFi and unwind by the outdoor pool or children's pool with sun loungers. The helpful staff has left a lasting impression on previous guests. VIP Access 9.4 Exceptional ## Popular amenities - - On private beach - Bar - Spa - Pool - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Room, Lagoon View | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/3c371404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Lagoon View 10.0 Exceptional 7 reviews ### Highlights Air conditioning Smart TV Separate bedroom Ceiling fan Private bathroom In-room safe Daily housekeeping - 290 sq ft - 1 bedroom - Lake view - Sleeps 2 - 1 King Bed ![Standard Double Room, Garden View | Bathroom | Shower, free toiletries, towels](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/3ed684bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Garden View 9.0 Wonderful 17 reviews ### Highlights Air conditioning Smart TV Ceiling fan Private bathroom In-room safe Daily housekeeping - 129 sq ft - Sleeps 4 - 2 Queen Beds ![Standard Room, Garden View | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/908f0dd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Ceiling fan Private bathroom In-room safe Daily housekeeping - 129 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Carolina.h32865394.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Carolina.h32865394.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65802%2C-88.40341&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KcDb4ZDPaLhJakHuypzJw5Rfv-s=) Boulevard Costera de Bacalar Sur # 625, Bacalar, QROO, 77930 #### What's nearby - Lake Bacalar - 14 min walk - 0.8 miles - Cenote Azul - 19 min walk - 1.1 miles - Cenote Cocalitos - 3 min drive - 0.7 miles - Municipal Spa of Bacalar - 5 min drive - 1.6 miles - Laguna Bacalar Ecological Park - 7 min drive - 2.3 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive #### Restaurants - ‪La Bendición Dios - ‬3 min drive - ‪Enamora - ‬5 min drive - ‪Albahaca - ‬3 min drive - ‪Blu Beach Club - ‬5 min drive - ‪Papitos - ‬5 min drive ## About this property ### Hotel Carolina Bacalar Upscale hotel near Lake Bacalar At Hotel Carolina Bacalar, you can look forward to a free daily manager's reception, a terrace and a garden. Treat yourself to a Swedish massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant. Additional perks include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - English breakfast (surcharge), a 24-hour front desk and concierge services - Smoke-free property, luggage storage and a front desk safe - Guest reviews speak highly of the helpful staff Room features All guest rooms at Hotel Carolina Bacalar have perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - Ceiling fans and daily housekeeping ## Similar properties ![Couples treatment room(s), body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/20944a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,007 reviews £101 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 173 reviews £119 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - 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Adults Only Bacalar - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 508 reviews £470 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/5a07ad4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 54 reviews £291 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/477978e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 247 reviews £221 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=66425545&PinnedHotelID=66425545&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/09ded73e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mia Bacalar Luxury Resort & Spa Bacalar - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 270 reviews £296 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/3198dc08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 125 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=85139845&PinnedHotelID=85139845&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - Daily English breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Garden - On a private beach - Pool loungers - Terrace ### Spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Visual fire alarm ### More - 2 floors - 4 buildings - Built in 2018 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch smart TV - MP3 dock ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 450.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately MXN 300 for adults and from MXN 300 for children - Rollaway bed fee: MXN 450.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 7:00 AM to 10:00 AM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Carolina Bacalar Carolina Bacalar Hotel Carolina Hotel Carolina Bacalar Hotel Hotel Carolina Bacalar Bacalar Hotel Carolina Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel Carolina Bacalar have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 AM. ### Is Hotel Carolina Bacalar pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Carolina Bacalar? > Self-parking is free at this property. ### What time is check-in at Hotel Carolina Bacalar? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Carolina Bacalar? > Checkout is at noon. ### Where is Hotel Carolina Bacalar located? > Situated in Bacalar, this hotel is within a 15-minute walk of Cenote Esmeralda and Lake Bacalar. Cenote Cocalitos and Cenote Negro are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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