COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Mia Bacalar Luxury Resort & Spa

Photo gallery

Featured image
Kayaking
Kayaking
Kayaking
Outdoor pool, pool umbrellas, pool loungers

Mia Bacalar Luxury Resort & Spa

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLake Bacalar1 min walk
    Popular LocationPalacio Municipal De Othon P. Blanco41 min drive
    AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)43 min drive
    Popular LocationOxtankah Ruins69 min drive

Choose dates to view prices

About this area

Bacalar

Located in Bacalar, Mia Bacalar Luxury Resort & Spa is on a lake. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park.
Popular Location

What's nearby

  • Lake Bacalar - 1 min walk
  • Polytechnic University of Bacalar - 5 min drive
  • Laguna Bacalar Ecological Park - 7 min drive
  • Palacio Municipal De Othon P. Blanco - 41 min drive
  • Oxtankah Ruins - 69 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive

Restaurants

  • HUNAB KU — 1 min walk
  • El Pejelagarto - 3 min drive
  • La pina - 5 min drive
  • Sports Music Bar & Grill - 5 min drive
  • El Manatí - 6 min drive

About this property

Mia Bacalar Luxury Resort & Spa

4.5-star luxury resort, walk to Lake Bacalar
A restaurant, an outdoor pool and 3 bars/lounges are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and spa services. All 23 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find minibars, room service and premium bedding.
Mia Bacalar Luxury Resort & Spa offers 23 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. 55-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 3 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Kayaking
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Streaming services

Food and drink

  • Espresso maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 70 out of 122 reviews
5 - Excellent 57%
Rating 4 - Good. 25 out of 122 reviews
4 - Good 20%
Rating 3 - Okay. 11 out of 122 reviews
3 - Okay 9%
Rating 2 - Poor. 11 out of 122 reviews
2 - Poor 9%
Rating 1 - Terrible. 5 out of 122 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great services
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful and secluded place. The rooms are spacious and spread out. We heard no one except gardening on Monday. The spa was nice and the area for meals was very relaxing and beautiful. The staff were very accommodating and service was stellar. It could have been a little cleaner but part of that were little flying bugs, which I think are out of their control. Very relaxing holiday spot!
Stayed 2 nights in May 2021

5/5 Excellent

Stayed 1 night in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spectacular resort, but for the prices they charge they need to step it up a bit and clean the rooms. Our mini fridge was FILTHY.
Stayed 3 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2021