Title: Mia Bacalar Luxury Resort & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mia Bacalar Luxury Resort & Spa Lakefront resort with marina and full-service spa ![Deluxe Room | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/09ded73e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/4ec04672.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/cba44f37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/8a8a8088.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/642ceba6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mia Bacalar Luxury Resort & Spa, nestled near Lake Bacalar, offers a tranquil oasis with a marina, poolside bar, and outdoor pool. Unwind at the spa with Swedish massage or aromatherapy treatments and enjoy yoga classes at the gym. The resort also features HUNAB KU restaurant for meals throughout the day. VIP Access 8.6 Excellent ## Popular amenities - Room service - Pet-friendly - Bar - Breakfast included - Pool - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Luxe Saasil Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/c3b64dbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxe Saasil Room 9.6 Exceptional 5 reviews ### Highlights Furnished balcony Soundproofed Individually decorated Air conditioning Dining table Flat-screen TV Premium bedding Blackout curtains - 605 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![Grand Jeex Suite | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/622711e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Jeex Suite 10.0 Exceptional 2 reviews ### Highlights Deck/patio Soundproofed Individually decorated Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table - 807 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/cbdac5a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ixchel ### Highlights Furnished balcony Soundproofed Individually decorated Private pool Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table - 356 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Deluxe Room | Living area | 55-inch flat-screen TV with cable channels, TV, streaming services](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/ed278a58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Furnished balcony Soundproofed Individually decorated Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table - 592 sq ft - Lagoon view - Sleeps 3 - 1 King Bed OR 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Mia-Bacalar-Luxury-Resort-Spa.h26958274.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Mia-Bacalar-Luxury-Resort-Spa.h26958274.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71778%2C-88.37759&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NlPC_Tl2kOfztzrG4YpP7Tcrmqc=) Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930 #### What's nearby - Lake Bacalar - 1 min walk - 0.0 miles - Polytechnic University of Bacalar - 6 min drive - 2.9 miles - Laguna Bacalar Ecological Park - 6 min drive - 3.3 miles - Fort of San Felipe - 6 min drive - 3.8 miles - Cenote Cocalitos - 10 min drive - 6.0 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive #### Restaurants - ‪asadero el establo - ‬3 min drive - ‪Xoloitzcuintle Bacalar - ‬5 min drive - ‪Mistura - ‬5 min drive - ‪Marisqueria El Taco Loco - ‬2 min drive - ‪Pueblo Pirata - ‬11 min walk ## About this property ### Mia Bacalar Luxury Resort & Spa Luxury resort near Lake Bacalar Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Mia Bacalar Luxury Resort & Spa provides free continental breakfast, a marina and a poolside bar. Active travellers can enjoy motor boating at this resort. Treat yourself to a Swedish massage, a facial or a body wrap at the on-site spa. The on-site restaurant, HUNAB KU, offers breakfast, lunch and dinner. Yoga classes are offered at the gym; other things to do include kayaking and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden. Other perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), 1 meeting room and beach towels - Bike parking, a front desk safe and concierge services Room features All rooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Other amenities include: - Rainfall showers, designer toiletries and hairdryers - 55-inch flat-screen TVs with streaming services and cable channels - Wardrobes/cupboards, a personal chef and travel cots ## Similar properties ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 366 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/477978e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 236 reviews £226 includes taxes & fees 10 Nov - 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Free WiFi 9.8 Exceptional 495 reviews £141 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/20944a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96020000/96013100/96013081/a39e2757.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boca de Agua- Bacalar Xul-Ha - On private beach - Pool - Spa - Parking included 8.6 Excellent 31 reviews £240 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=96013081&PinnedHotelID=96013081&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 169 reviews £118 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 AM, pool loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids pool 9.4 Exceptional 270 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/3198dc08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 117 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=85139845&PinnedHotelID=85139845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/5a07ad4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 49 reviews £284 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free uncovered self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - HUNAB KU ### Things to do - Bicycle storage - Boat tours - Full-service spa - Gym - Kayaking - Motor boating - Outdoor pool - Personal motorised watercraft - Sauna - Water sports equipment - Yoga classes ### Family friendly - Dining table - Outdoor pool - Soundproofed rooms - Travel cot ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Beach towels - Beach umbrellas - Garden - Marina - On a lake - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Reflexology - Sports massages - Swedish massages ### Accessibility - No lift - Tile flooring in room ### More - 2 floors - Art Deco architecture - Banquet hall - Built in 2018 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels - Streaming services ### Food and drink - Chef service - Dining table - Espresso maker - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Individual decor - Iron/ironing board - Mobile key entry - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 1500 per pet, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 48.85 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6) - Airport shuttle fee per child: MXN 1100 - Pet fee: MXN 1500 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 5:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Mia Bacalar Luxury Resort Mia Bacalar Luxury Mia Bacalar Luxury Resort Spa Mia Bacalar & Spa Bacalar Mia Bacalar Luxury Resort & Spa Resort Mia Bacalar Luxury Resort & Spa Bacalar Mia Bacalar Luxury Resort & Spa Resort Bacalar ## Frequently asked questions ### Does Mia Bacalar Luxury Resort & Spa have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 5:00 PM. ### Is Mia Bacalar Luxury Resort & Spa pet-friendly? > Yes, pets are allowed at this property. There's a fee of MXN 1500 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Mia Bacalar Luxury Resort & Spa? > Self-parking is free at this property. ### What time is check-in at Mia Bacalar Luxury Resort & Spa? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Mia Bacalar Luxury Resort & Spa? > Checkout is at noon. ### Does Mia Bacalar Luxury Resort & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 1100 per vehicle applies. ### Where is Mia Bacalar Luxury Resort & Spa located? > Situated on the waterfront, this luxury resort is steps from Lake Bacalar and 2.7 mi (4.3 km) from Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mia Bacalar Luxury Resort & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 154 8 - Good 56 6 - Okay 24 4 - Poor 21 2 - Terrible 11 ### 10/10 Excellent #### Angelica 24 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Very peaceful and unique ##### Angelica Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Patricia 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities PERFECT PROPERTY ##### Patricia Stayed 1 night in Aug 2025 ### 6/10 Okay #### David 12 Aug 2025 Liked: Cleanliness, staff & service Ok place. Just arrived jets see ##### David Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ESTEFANY 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The place is really nice ajd the staff were super ##### ESTEFANY Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Brenda 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying. ![](https://a.travel-assets.com/ugc/hotel-reviews/c6b7e999-0769-4c07-9774-61c070e235ca-1753458998601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aee05759-65aa-4c5a-9597-9be8ebc0b937-1753458998362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brenda Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Juan Diaz 29 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar! ##### Juan Diaz Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Susan 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again. ##### Susan Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Mark 25 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area ##### Mark Stayed 3 nights in Feb 2023 ### 8/10 Good #### ALEJANDRO 22 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3 nights in Bacalar Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake. ![](https://a.travel-assets.com/ugc/hotel-reviews/363DEBE4636E018A5FCB7AE89D24281D142B692B1734887746533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5520BFFD2F60C2DB6F9E78BA9E9E40C6FAF1AD281734887748357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6B36C6B1DAB05458C757392B16C7A876BAB751B31734887747193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALEJANDRO Stayed 1 night in Dec 2024 ### 8/10 Good #### Mauricio 20 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Viaje a Bacalar con Familia The stay was good. The room is very comfortable, but the food service is expensive and not so good. ##### Mauricio Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Doris 16 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelent ##### Doris ### 6/10 Okay #### BERNADETTE 17 Feb 2025 Disliked: Amenities, property conditions & facilities The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return. ##### BERNADETTE Stayed 2 nights in Feb 2025 ### 8/10 Good #### Raul 13 Nov 2023 Liked: Cleanliness Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price ##### Raul Stayed 4 nights in Nov 2023 ### 8/10 Good #### Maria 22 Jun 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant. ##### Maria Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Menachem 8 Oct 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible My Sun fell in a broken hole in the terrace ![](https://a.travel-assets.com/ugc/hotel-reviews/643E981682876DF8790220AA164EC7E7C420767E1665322246021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Menachem Stayed 1 night in Oct 2022 ### 4/10 Poor #### Matt 8 Mar 2023 Liked: Cleanliness Disliked: Staff & service, room comfort #### So disappointing and poor service Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience. ##### Matt Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Brian 23 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bacalar's best! Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area! ##### Brian Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Julio 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo espectaculares, totalmente recomendable. ##### Julio Stayed 3 nights in Oct 2025 ### 8/10 Good #### Laura Gabriela 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Personal muy amable en todas las áreas. El spa está muy bien ##### Laura Gabriela Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Karla Patricia 29 Aug 2025 Liked: Cleanliness, staff & service Me gustó mucho las instalaciones, la comida y el servicio en el spa, fabuloso ##### Karla Patricia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Luis Antonio Treviño 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Súper Tranquia, súper relajante y muy buen servicio. Gracias ##### Luis Antonio Treviño Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Umberto 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura molto particolare e curata, su una laguna meravigliosa. Camere splendide, pulite e molto moderne. Ristorante piacevole, forse troppo caro ma di buona qualità. Nel complesso davvero un soggiorno gradevole. ##### Umberto Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jezahel 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención de su personal es excepcional ##### Jezahel Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sonia Georgina 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar, para relajarse y disfrutar de la laguna, habitaciones excelentes ##### Sonia Georgina Stayed 3 nights in Jul 2025 ### 8/10 Good #### Diana Belen 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy lindo y con la laguna súper ##### Diana Belen Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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