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Overview of Hotel Rancho Encantado

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Private beach, rowing
Private beach, rowing
Private beach, rowing
Outdoor pool

Hotel Rancho Encantado

2.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLaguna Bacalar Ecological Park3 min drive
    Popular LocationPolytechnic University of Bacalar4 min drive
    Popular LocationFort of San Felipe4 min drive
    AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)38 min drive

Choose dates to view prices

Cottage, Lake View

4.7/5 guest room rating
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Garden double room with AC

4.6/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Suite, Garden View

4.5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Master Suite lagoon view

4.4/5 guest room rating
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Double suite, lagoon view

4.7/5 guest room rating
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Garden Master Suite

5/5 guest room rating
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room, 1 King Bed, Garden View

4.6/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Superior Suite, Garden View

4.7/5 guest room rating
  • Sleeps 2
  • 1 King Bed

About this area


Located in Bacalar, Hotel Rancho Encantado is on a private beach. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Scuba diving and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Popular Location

What's nearby

  • Laguna Bacalar Ecological Park - 3 min drive
  • Polytechnic University of Bacalar - 4 min drive
  • Fort of San Felipe - 4 min drive
  • Canal de los Piratas - 5 min drive
  • Municipal Spa of Bacalar - 6 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive


  • Los Hechizos — 1 min walk
  • La pina - 4 min drive
  • El Manatí - 4 min drive
  • El barril grill - 4 min drive
  • Savora Bakhalal - 4 min drive

About this property

Hotel Rancho Encantado

Hotel with private beach and full-service spa
Spend the day relaxing on Hotel Rancho Encantado's private beach or pampering yourself at the hotel's full-service spa. All rooms are individually decorated and offer balconies and ceiling fans. Fridges, coffee makers and safes are among the other amenities available to guests.
Hotel Rancho Encantado offers 32 forms of accommodation which are accessible via exterior corridors and feature a safe and a ceiling fan. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided.
An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • 1 restaurant

Things to do

  • Canoeing
  • Full-service spa
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge


  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference space (1216 square feet)


  • Garden
  • Private beachfront location
  • Terrace


  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage/treatment rooms
  • Spa open daily


  • Smoke-free property
  • TV in lobby

Room amenities


  • Bed sheets
  • Ceiling fan


  • Hairdryer (on request)
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony


  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.



Check-in from 4 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the spa

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Can I cancel my reservation for free at Hotel Rancho Encantado and receive a full refund?
Yes, Hotel Rancho Encantado offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Rancho Encantado cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Rancho Encantado?
As of 17 Apr 2021, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on 24 Apr 2021 start from £100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Rancho Encantado have a pool?
Yes, this property has an outdoor pool.
Is Hotel Rancho Encantado pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Rancho Encantado?
Limited spots are available.
What time is check-in at Hotel Rancho Encantado?
Check-in is from 4 PM - midnight.
What time is check-out at Hotel Rancho Encantado?
Checkout is at noon.
Where is Hotel Rancho Encantado located?
Nestled on the beach, this Bacalar hotel is 0.1 mi (0.1 km) from Lake Bacalar and 1.6 mi (2.7 km) from Laguna Bacalar Ecological Park. Canal de los Piratas and Polytechnic University of Bacalar are also within 3 miles (5 km).

Overall score and ratings



Rating 5 - Excellent. 493 out of 697 reviews
5 - Excellent 71%
Rating 4 - Good. 160 out of 697 reviews
4 - Good 23%
Rating 3 - Okay. 28 out of 697 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 697 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 697 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d encourage investors to make all hotels wheelchair accessible for those with mobility needs such as wheelchair users, elders and strollers! This place had an amazing washroom that was perfect for all— wheelchair users, elders or babies!
Stayed 3 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is not just beautiful but its so peaceful, clean and the staff were all so friendly and attentive. The food was delicious. The Laguna tour is a must. Can’t wait to come back.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just beautiful and the staff is amazing! They were so eager to accommodate any request and extremely friendl... from the reception to the bell boys to the restaurant staff.. all fabulous! We will be back!!!
Stayed 1 night in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good, the only problem is that there was a lot of humidity in the room of the hotel. Hotel should consider to do something around that.
Stayed 5 nights in Dec 2020

5/5 Excellent

Stayed 1 night in Dec 2020

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