Title: Hotel & Suites Oasis Bacalar Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=42615657&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & Suites Oasis Bacalar Hotel & Suites Oasis Bacalar provides a peaceful retreat in Bacalar Centro with refreshing pools and garden spaces designed for complete relaxation ## Photo gallery for Hotel & Suites Oasis Bacalar ![Super Premium "Penthouse" | Terrace/patio - Hotel & Suites Oasis Bacalar (Bacalar)](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/c86448ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f5caf89e-c97d-41e3-bcf9-7d003d2c6879-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Terrace/patio - Hotel & Suites Oasis Bacalar (Bacalar)](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/bda57938.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite "Manati" | Living area - Hotel & Suites Oasis Bacalar (Bacalar)](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/7a54f59c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually decorated, individually furnished, laptop workspace - Hotel & Suites Oasis Bacalar (Bacalar)](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/7dce5a55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a sanctuary at this central Bacalar property. The outdoor pool and kids' pool offer cooling respite, with sun loungers in the garden. Rooms include WiFi, and the helpful staff provides concierge service and luggage storage. ## Reviews 9.8 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £156 includes taxes & fees 26 Dec - 27 Dec ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=42615657&PinnedHotelID=42615657&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for Junior Suite "Mango" ![Living area](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/6e66f038.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite "Mango" 10.0 Exceptional 1 review ### Highlights Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen LED TV - 366 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite "Bamboo" ![Living area](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/6e66f038.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite "Bamboo" ### Highlights Garden Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 366 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Suite "Tapir" ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/5c4baca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite "Tapir" ### Highlights Garden Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 1076 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 2 Queen Beds ### View all photos for Junior Suite "Pina" ![Living area](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/6e66f038.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite "Pina" 10.0 Exceptional 2 reviews ### Highlights Garden Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 366 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite "Coco" ![Living area](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/6e66f038.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite "Coco" ### Highlights Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen LED TV - 366 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Suite "Tucan" ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/5c4baca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite "Tucan" 10.0 Exceptional 1 review ### Highlights Garden Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 1076 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 2 Queen Beds ### View all photos for Single Room ![Single Room | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/6670a18b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Patio Separate sitting area Individually furnished Individually decorated Air conditioning LED TV Ceiling fan Private bathroom - Sleeps 1 - 1 Single Bed ### View all photos for Super Premium "Penthouse" ![Super Premium "Penthouse" | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/61187799.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Premium "Penthouse" ### Highlights Garden Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 2153 sq ft - 1 bedroom - Sleeps 8 - 2 King Beds and 2 Queen Beds ### View all photos for Deluxe Suite "Mono" ![Deluxe Suite "Mono" | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/9c0abba9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite "Mono" 10.0 Exceptional 1 review ### Highlights Garden Patio Separate sitting area Individually furnished Individually decorated Air conditioning LED TV Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Junior Suite "Manati" ![Junior Suite "Manati" | Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42620000/42615700/42615657/3afbc2d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite "Manati" 8.0 Very good 2 reviews ### Highlights Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Separate bedroom Ceiling fan - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Suites-Oasis-Bacalar.h42615657.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Suites-Oasis-Bacalar.h42615657.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68000%2C-88.38812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4xCZKjcNK0fSnn72cG_x0NGhJrY=) Av 3 Calle 26, Bacalar, QROO, 77930 #### What's nearby - Laguna Bacalar Ecological Park \- 3 min walk \- 0.2 miles - Fort of San Felipe \- 3 min walk \- 0.2 miles - Lake Bacalar \- 5 min walk \- 0.3 miles - Zócalo \- 5 min walk \- 0.3 miles - Municipal Spa of Bacalar \- 11 min walk \- 0.6 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive #### Restaurants - ‪fruta - ‬7 min walk - ‪La Playita - ‬2 min walk - ‪I Scream Bar - ‬6 min walk - ‪Las Miches De La 1 - ‬5 min walk - ‪Las Marquesitas - ‬5 min walk ## About this property ### Hotel & Suites Oasis Bacalar Hotel near Lake Bacalar Hotel & Suites Oasis Bacalar provides amenities, such as a terrace and a garden. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Tour/ticket information, concierge services and a water dispenser - A 24-hour front desk, outdoor furniture and luggage storage Room features All rooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas. Other conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Showers and shampoo - Patios, separate sitting areas and eco-friendly cleaning products ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/70000000/70000000/69994400/69994364/44a651eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Circulo Bacalar Bacalar - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 42 reviews £144 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=69994364&PinnedHotelID=69994364&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/40000000/39080000/39070500/39070443/6d5466e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tuparenda Bacalar Mario Villanueva Madrid - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 272 reviews £71 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=39070443&PinnedHotelID=39070443&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Pool loungers - Terrace ### Accessibility - No lift ### More - At least 80% lighting from LEDs - Comprehensive recycling policy - Designated smoking areas - Eco-friendly cleaning products used - Local culture and ecosystem education - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Cleaning supplies - Griddle - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Individual decor - Individual furnishings - Laptop workspace - LED lighting - Recycling - Reusable coffee/tea filters - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Apple Pay, Samsung Pay and PayPal This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 7:00 AM to 10:00 PM ### Property is also known as & Suites Oasis Bacalar Bacalar Hotel & Suites Oasis Bacalar Hotel Hotel & Suites Oasis Bacalar Bacalar Hotel & Suites Oasis Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel & Suites Oasis Bacalar have a pool? ### How much does it cost to stay at Hotel & Suites Oasis Bacalar? ### Is Hotel & Suites Oasis Bacalar pet-friendly? ### How much is parking at Hotel & Suites Oasis Bacalar? ### What time is check-in at Hotel & Suites Oasis Bacalar? ### What time is check-out at Hotel & Suites Oasis Bacalar? ### Where is Hotel & Suites Oasis Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel & Suites Oasis Bacalar Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 10 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 110 8 - Good 16 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Robert 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities They contacted us that they were running a special during our stay and assisted us in canceling our previous reservation and getting the special price....how wonderful and unexpected. The place is lovely, people are wonderful, convenient to great places to eat....couldn't ask for more. ##### Robert Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Isha 10 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay here, especially the kids pool, large rooms, and proximity to town center. We would definitely stay here again! ##### Isha Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Lauren 14 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, staff are super friendly and there is lots of dining, shopping and attractions nearby. Would highly recommend this property. Great place for families or couples! ##### Lauren Stayed 2 nights in Nov 2024 ### 8/10 Good #### Åshild Vølstad 29 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This was a very nice place and good value for money. Very clean and home cozy place. Vould highly recomend and very nice people ![](https://a.travel-assets.com/ugc/hotel-reviews/12E6E6CE71AE37BF4EF4FD98839845A3C51E2C181738193983839.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Åshild Vølstad Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Louis 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Bacalar It’s very nice and reasonably priced. Plenty of room with comfortable bed and good kitchenette. Nice shady patio out the side door. Would definitely stay there again if in the Area. Beautiful area to visit and not so touristy. Hotel is in a great location in town. Easy to walk to most places in town. ![](https://a.travel-assets.com/ugc/hotel-reviews/E7C8DDBDFF9BD77258CBC4916D18D34483E89FCB1740781842665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Louis Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### jayne 22 Apr 2025 Love the smaller surrounding. Easy to walk to everything. Rooms a nice size and added plus with full kitchen. Pool could use more chairs. Would be nice to get English on the tv. We enjoyed our time! ##### jayne Stayed 1 night in Mar 2025 ### 10/10 Excellent #### JESSICA 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A True Oasis! Hotel Oasis was the perfect getaway! The location couldn’t be better—super convenient to everything, yet peaceful and relaxing. Our suite was beautiful, spacious, and thoughtfully equipped with a kitchenette and everything we needed for a comfortable stay. The grounds were absolutely stunning, filled with vibrant plants and peaceful spots to relax. The lush fauna really made it feel like a tropical retreat. What truly set this place apart, though, was the staff. Every single person we interacted with was warm, helpful, and genuinely kind—they made us feel like family from the moment we arrived. Can’t wait to come back—Hotel Oasis truly lives up to its name! ##### JESSICA Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Horace 10 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ground floor suite Piña was immaculate and perfectly equipped for all our needs at an enormous discount from rack rates. Plus the hotel's location was just one block from the two best restaurants in town Bacalar lagoon fro ting La Playita and Italian beyond excellence Finisterre. ##### Horace Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Cesar 30 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities We loved the room it was a perfect option for my family(2adults 3 kids). We spent out time walking around the town square and lagoon. Karla helped us book our lagoon tour which was amazing. Great overall experience for our first time visiting Bacalar. We thank everyone and we’ll definitely come back! ##### Cesar Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Lendy 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our stay at Hotel & Suites Oasis Bacalar. The location is wonderful, very walkable to everything. Karla and Mario were so helpful. The entire staff went the extra mile to make sure our stay was perfect. We accidently left a personal item and they immediately contacted us so we were able to swing back by and pick it up! They are so honest and trustworthy and so very helpful. The hotel is beautiful, the pool is refreshing. I highly recommend staying here. Thank you so much, we will definitely be back! ##### Lendy Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Nathalie 10 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a very cute and cozy establishment. I really enjoyed my stay, it was at the perfect location with everything at walking distance and the staff was very friendly and accommodating. I would highly recommend. ##### Nathalie Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### PATRICIA 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was super friendly.. Apartments are super spacious and cleaned. Coffe, sugar, water and cooking oil. The pool was clean and great to use. We love they recycle. Laguna is a block away.. its a walk from ado, but we opted for a taxi. 50 pesos.thanks Steven, Mario, Marco and Karla. We went dancing to Catrina which was fun and safe. ##### PATRICIA Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### carrie 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, spacious suite with comfortable bed and extra pillows. Pool is wonderful, kitchen is spacious and well equipped. Air conditioning works very well. Staff are outstanding and very helpful! Parking is on the street, and our car was broken into. They stole our laundry bag with our new running shoes to wear home on the plane, our prescription eye glasses - which were in cases in the glove box, so they probably thought they were sunglasses- and the spare tire from the trunk. But this could happen anywhere, so it is not a reflection on the hotel. ##### carrie Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jackie 1 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is so amazing! I moved rooms while I was here because they upgraded me to a bigger room. I left a tip for the housekeeper, and she reported it as something I left behind. I needed a taxi to Chetumal early in the morning, and they called and booked it for me the day before. It’s conveniently located close to the shore and el Centro. Thank you! I had a very enjoyable stay. ##### Jackie Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Jocelyn 24 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel! Very attentive and thoughtful staff - mario was excellent! Very clean and thoughtfully equipped room. The colibri room was a small one for 1 person. After i booked it - they sent me a message explaining that it was not a full sized room - i thought that was so thoughtful. The room still had a fridge, coffee maker, coffee, tea, sugar, cups, a spoon, drinking water, a place for clothes, A/c, etc many windows and good airflow. Of course it’s own bathroom and towels. The only thing it didn’t have was a quilt - but this is not customary here. The property is well located close to the lagoon and restaurants. The pool is a good temperature and well-designed with places to sit in the pool and areas of sun and shade. Everything was very clean and the property felt secure. At the end mario requested a taxi for me and the ride to the ADO was 40 pesos. Thank you to the staff for an excellent stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/432E10C8BBF135A38A5D5D326381C16F6849C3BF1727147942928.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60A967B6CEB675B27085FAFD4548C5BC45A620571727147957293.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6737601BBA368918E5D77E4DF1945AA06CC552FD1727147954489.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jocelyn Stayed 1 night in Sep 2024 ### 10/10 Excellent #### James 12 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely apartment with all the facilities and really nice helpful staff. Also super close to the main town centre. ##### James Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Irma 18 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a very pleasant stay in a great location not far from the lagoon. ##### Irma Stayed 4 nights in Dec 2023 ### 8/10 Good #### Kim 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The manager, Steven went above and beyond to make us feel welcome and he even was there when we checked out and gave us Bacalar coffee mugs to take home. ##### Kim Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### JELENA 6 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay! Wonderful staff, so friendly and helpful. A little oasis in the middle of Bacalar. ##### JELENA Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Mary Jo 7 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel in a great location Excellent hotel in perfect location. Very large, clean room with small kitchen. TV and safe too. The pool was super clean and has lots of chairs. Walkable to everything downtown. Very safe area ##### Mary Jo Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Sarah-Ann 3 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Feels like you’re at home with all the amenities of the appartment. Very clean! Friendly and helpful staff. Very good location and quality/price friendly!! ##### Sarah-Ann Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Yessica 7 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was in very clean and beautiful, felt like a little hidden jungle oasis inside the town. Everything was pleasant and the provide with free bottled water too in the room. Only thing I didn’t like was the smell of the water from the shower. ##### Yessica Stayed 3 nights in Jun 2022 ### 8/10 Good #### Tomas 4 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities This was a very stay. Great location, Wi-Fi and hot water. The street can be a little noisy at times but I was still able to get some sleep. My only complaint is that they need to buy new bedding and towels as they are very worn out. Otherwise it was a very nice stay. ##### Tomas Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Aydin 19 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very easy checkin checkout. The personal is very nice and friendly. I asked them about the attractions and area. They recommended a boat tour in the lake and he showed me a nice route for walking. The room was a junior suite with a kitchen, it was clean and comfortable with a small patio. The location is excellent for dining, coffee and walking. I would stay at the hotel again if I travel to the area again. ##### Aydin Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 12 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again Loved this little gem of a place. We had a second floor room over looking the pool. The room was very spacious. There was a small kitchen with a fridge and gas cooktop. The shower was great, good pressure and hot water. The bed was comfy. It has a nice pool area. The hotel is very clean. Location is walking distance to the lagoon, several restaurants and stores. The Ado station is a fifteen minute walk. The staff are friendly and helpful. ##### Verified traveller Stayed 3 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Occidental Costa Cancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) ---