Title: Hotel Awazul Bacalar Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Awazul Bacalar Lakefront hotel in Bacalar with free parking ![Outdoor banquet area](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/45ceb97d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dock](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/b2df8e39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/ef8b7302.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Awazul | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/819285d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Single Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/bdebb96e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Awazul Bacalar sits beside a peaceful lake where guests relax in the garden or on the terrace. Evening entertainment happens under star-filled skies. The property offers WiFi in all rooms, an on-site restaurant, and 24/7 staff to assist with any needs. 6.6 ## Popular amenities - 24/7 front desk - Parking included - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Suite Awazul | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/c34db2b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Awazul ### Highlights Air conditioning Private bathroom Free bottled water Daily housekeeping Wardrobe - 43 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/0d40fec4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Private bathroom Free bottled water Daily housekeeping Wardrobe - 32 sq ft - Sleeps 4 - 2 Double Beds ![Basic Single Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/bdebb96e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Air conditioning Private bathroom Free bottled water Daily housekeeping Wardrobe - 21 sq ft - Sleeps 2 - 1 Double Bed ![Double Suite | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/f3fb69aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite ### Highlights Air conditioning 3 bedrooms Private bathroom Free bottled water Daily housekeeping Wardrobe - 32 sq ft - 3 bedrooms - Sleeps 4 - 2 Double Beds ![Basic Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/32db26c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Air conditioning Private bathroom Free bottled water Daily housekeeping Wardrobe - 301 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Master Suite with Private Heated Pool. | 1 bedroom, premium bedding, down duvets, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106760000/106752000/106751998/9feb3c80_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Amaranto Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 43 reviews [](https://www.expedia.co.uk/Bacalar-Hotels-Amaranto-Hotel-Boutique.h106751998.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a178ae5c-20a3-48e0-8226-dd0687689f66&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96020000/96013100/96013081/16edcf69_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Boca de Agua- Bacalar Xul-Ha - On private beach - Pool - Spa - Parking included 8.6 Excellent 27 reviews £155 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Boca-De-Agua.h96013081.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a178ae5c-20a3-48e0-8226-dd0687689f66&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66430000/66425600/66425545/477978e2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 232 reviews £207 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Bacalar-Hotels-Habitas-Bacalar.h66425545.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a178ae5c-20a3-48e0-8226-dd0687689f66&top_cur=GBP) Ad ![Stereo](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96350000/96345100/96345019/1681a680_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Glamping Asana Bacalar Breakfast & Kayak Bacalar - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 68 reviews [](https://www.expedia.co.uk/Bacalar-Hotels-Asana-Bacalar-Glamping.h96345019.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a178ae5c-20a3-48e0-8226-dd0687689f66&top_cur=GBP) Ad ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 359 reviews £77 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Chetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a178ae5c-20a3-48e0-8226-dd0687689f66&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Awazul-Bacalar.h24908939.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Awazul-Bacalar.h24908939.Hotel-Information) ## About the area Located in Bacalar, Hotel Awazul Bacalar is in the suburbs and on the waterfront. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park, while Museum of Maya Culture and Museo de la Ciudad are cultural highlights. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.70347%2C-88.38584&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=stz0vjBpsXNZIfgCAXgkM4kXNFQ=) CARRETERA FEDERAL KM 3 BACALAR -CANCUN, Bacalar, QROO, 77930 ### What's nearby - Lake Bacalar - 6 min walk - 0.4 miles - Polytechnic University of Bacalar - 3 min drive - 1.1 miles - Laguna Bacalar Ecological Park - 3 min drive - 1.6 miles - Fort of San Felipe - 4 min drive - 2.0 miles - Cenote Cocalitos - 8 min drive - 4.3 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive ### Restaurants - ‪asadero el establo - ‬1 min drive - ‪Mistura - ‬3 min drive - ‪Xoloitzcuintle Bacalar - ‬3 min drive - ‪Marisqueria El Taco Loco - ‬12 min walk - ‪Pueblo Pirata - ‬16 min walk ## About this property ### Hotel Awazul Bacalar Hotel near Lake Bacalar You can look forward to a terrace, a garden and an outdoor entertainment area at Hotel Awazul Bacalar. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - Tour/ticket information, a banquet hall and luggage storage - A 24-hour front desk and outdoor furniture Room features All guest rooms at Hotel Awazul Bacalar feature perks, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water. Other amenities include: - Showers and free toiletries - Wardrobes/cupboards and daily housekeeping ## Similar properties ![Lake](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/0c5d0468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laguna Bacalar Bacalar - Pool - Kids pool - Parking included - Free WiFi 6.2 490 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 359 reviews £77 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/116000000/115190000/115181300/115181300/40994fb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Brisas Bacalar Bacalar - Free WiFi - Air conditioning - Housekeeping - Grocery/convenience store 9.4 Exceptional 19 reviews £38 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=115181300&PinnedHotelID=115181300&HadPinnedHotel=true®ionId=-1&adults=2) ![Shared Dormitory | Bed sheets](https://images.trvl-media.com/lodging/85000000/84080000/84079800/84079749/a599edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cayuco Maya Bacalar - On private beach - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 54 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=84079749&PinnedHotelID=84079749&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/9000000/8490000/8488600/8488594/b23f6a49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Chital Raudales - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 213 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=8488594&PinnedHotelID=8488594&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Room, 3 Bedrooms | Living area | 32-inch TV with satellite channels, first-run films, heated floors](https://images.trvl-media.com/lodging/93000000/92730000/92723100/92723055/7c5531e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hokab Inn Bacalar Bacalar - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 20 reviews £69 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=92723055&PinnedHotelID=92723055&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116920000/116918600/116918526/0e3d4fc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LA JOYA DE BACALAR Bacalar - Spa - Free WiFi - 24/7 front desk 8.4 Very good 17 reviews £50 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=116918526&PinnedHotelID=116918526&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Apartments Azure Bacalar - Pool - Free WiFi - Air conditioning - Outdoor space 9.0 Wonderful 62 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=98456437&PinnedHotelID=98456437&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun-loungers](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/d967326f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk 8.6 Excellent 240 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/83000000/82670000/82667600/82667553/b947c571.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alma de Zorro Bacalar - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 58 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=82667553&PinnedHotelID=82667553&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - On a lake - Outdoor entertainment area - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 floors - Banquet hall - Designated smoking areas - Mosquito nets - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as HOTEL AWAZUL AWAZUL BACALAR AWAZUL Hotel Awazul Bacalar Hotel Hotel Awazul Bacalar Bacalar Hotel Awazul Bacalar Hotel Bacalar ## Frequently asked questions ### Is Hotel Awazul Bacalar pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Awazul Bacalar? > Self-parking is free at this property. ### What time is check-in at Hotel Awazul Bacalar? > Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Awazul Bacalar? > Checkout is at noon. ### Where is Hotel Awazul Bacalar located? > Situated on the waterfront, this hotel is within 2 miles (3 km) of Lake Bacalar, Polytechnic University of Bacalar and Laguna Bacalar Ecological Park. Ecopark Bacalar and Zócalo are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Awazul Bacalar Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 17 6 - Okay 17 4 - Poor 7 2 - Terrible 11 ### 7.0/10 Cleanliness ### 6.8/10 Staff & service ### 6.0/10 Amenities ### 5.8/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### Tracy 11 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this hotel! In fact, we loved it so much that we changed our plans and came back for a couple of days at the end of our trip. The rooms are cute, clean and comfortable. The pier on the lake was heavenly. The staff was so nice, too. The only drawback was the ice machine wasn't working, but on our second stay it appeared they had a replacement ready to install. ##### Tracy Stayed 2 nights in Aug 2022 ### 8/10 Good #### Flor 7 Jan 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities This hotel is about 15 min away from the centro and it does not have a restaurant. Overall the stay is good but wouldn’t recommend if trying to be where all the food is at and everything. ##### Flor Stayed 2 nights in Dec 2024 ### 4/10 Poor #### sergio 7 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Check it before you pay ##### sergio Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Kelsey 27 Aug 2022 Disliked: Cleanliness, staff & service, property conditions & facilities We left it was horrible ##### Kelsey Stayed 2 nights in Aug 2022 ### 6/10 Okay #### Josefina 19 Jun 2025 Disliked: Property conditions & facilities Un hotel con instalaciones muy precarias y aún en construcción ##### Josefina Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Hugo Alberto 27 Apr 2025 Liked: Staff & service, amenities Regular ##### Hugo Alberto Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Laura Eugenia 22 Mar 2025 ##### Laura Eugenia Stayed 1 night in Mar 2025 ### 4/10 Poor #### YOLANDA 18 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities cuándo llegamos, no había luz, supuestamente era en toda la zona como es posible que no tengan una planta propia para la Luz ahí con un calor tremendo y sin aire acondicionado, no tienen restaurante para comer, dice que tienen desayuno incluido y no tienen restaurante para comer la verdad, me pareció mal, lo que era yo cancelarlo, irme a ver otro lugar no es recomendable ##### YOLANDA Stayed 2 nights in Mar 2025 ### 8/10 Good #### Jorge 22 Feb 2025 Liked: Cleanliness, staff & service Las habitaciones son amplias, es muy pequeña el area para colgar ropa, hay espacio como para instalar un mueble adicional para guardar ropa.Tiene area de comedor que no funciona, seria importante que tuvieran servicio de comida.Las vistas de la Laguna desde el Hotel muy bonitas. ##### Jorge Stayed 3 nights in Feb 2025 ### 8/10 Good #### Maria Fernanda 21 Dec 2024 ##### Maria Fernanda Stayed 1 night in Dec 2024 ### 6/10 Okay #### SANDRA MICHELLE HERNANDEZ 24 Jul 2024 Liked: Cleanliness Le hace falta mas detalles Arreglos camastros acondicionar el area del muelle ##### SANDRA MICHELLE HERNANDEZ Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### CLAUDIA 10 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### FRAUDE HOTELES.COM Y HOTEL AWAZUL ES UN FRAUDE DE HOTELES.COM Y DEL HOTEL AWAZUL, YA QUE LAS FOTOS NO CORRESPONDEN A LA PROPIEDAD, HAY PLAGAS, FIESTAS PARTICULARES, MAL ESTADO DE SILLONES, CAMAS. NULA HIGIENE. ESTABAN FUMIGANDO Y TENÍA EL INSECTICIDA EXPUESTO. ##### CLAUDIA Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Tania de los Angeles 30 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo servicio Pésimo servicio,no me querían hacer válida mi noche ya que yo la pagué por medio de la página y salía pagada ,hasta que nos resolvieron pésimas instalaciones, nada que ver con las fotos que ponen en su página y para colmo no te ponen fotos de los cuartos, comparado al precio que se paga súper cara esta sobrevaluado,en lo personal no lo recomiendo parece un hostal de mala muerte,como q si lo estuvieran cerrando más bien,el aire acondicionado no servia,las camas no son cómodas en general perdí mi dinero xq tenía dos noches de reserva y solo me hospedé 1 ![](https://a.travel-assets.com/ugc/hotel-reviews/C349C4B2DE84A976655E014391673634AD9916AC1719787620538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1C600BDEF73A4E2681807CE038281A236A48A93C1719787621483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D77EEABE0BBD7AE40C268584D76FB6EA412588A01719787619908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tania de los Angeles Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Aurelio 25 Jun 2024 Liked: Staff & service ##### Aurelio Stayed 2 nights in Jun 2024 ### 6/10 Okay #### María Antonieta 19 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Tiene acceso privado a la laguna. ##### María Antonieta Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Brenda 17 Jun 2024 Liked: Staff & service Disliked: Cleanliness #### bonito para alojase un dia El lugar es bonito ya que esta a la orilla de bacalar, pero no es para niños ya que el agua es hondo. Las habitaciones son cómodas pero le falta mas limpieza ya que la que nos asignaron tenia mucho olor a humedad y las almohadas olían como a orín por lo mismo que tiene mucha humedad. ##### Brenda Stayed 1 night in Jun 2024 ### 8/10 Good #### Mariela 30 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bueno ##### Mariela Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Fanny 13 Jan 2024 Disliked: Staff & service, property conditions & facilities Sin comentarios ##### Fanny ### 10/10 Excellent #### Sandra 7 Jan 2024 Liked: Cleanliness, staff & service, amenities Todo muy bien, solo que las fotos no están actualizadas, por lo tanto me fui con la imagen que tenía restaurante y por remodelación en este momento no cuentan con ello. Solo eso que si deberías actualizar un poco las imágenes. De ahí en fuera todo muy bien, tiene una vista preciosa a la laguna. ##### Sandra ### 4/10 Poor #### Jorge 31 Dec 2023 ##### Jorge Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Arturo 28 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Arturo Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Claudia Isabel 20 Dec 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Muy mala experiencia, muros de tablaroca y una habitación muy ruidosa, nada que ver las habitaciones con las fotos, acabados terribles y muy mal servicio, muy mal respecto a lo que vale... ##### Claudia Isabel ### 8/10 Good #### Gabriela Noemi Zamora 6 Apr 2023 Liked: Cleanliness, staff & service Me gustó la atención del personal y la limpieza pero sus colchones son muy incómodos para dormir ##### Gabriela Noemi Zamora Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Hector Hugo 30 Dec 2022 Disliked: Property conditions & facilities, room comfort #### Mala La habitación no tenia toallas, incomoda sin servicios y no tenia agua caliente. ##### Hector Hugo Stayed 1 night in Dec 2022 ### 10/10 Excellent #### MARIA DEL CARMEN 26 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities lo que mas me gusto es que no cobraron extra que se quedo en una hamaca que pudimos colgar en el pasillo. Lo que no me gusto fue que no había disponibilidad para adquirir otra habitación. ##### MARIA DEL CARMEN Stayed 1 night in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)