Title: Blue Bird Hotel Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=44921255&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Blue Bird Hotel Boutique Continental breakfast starts the day at this serene retreat where multilingual staff help plan adventures from a sun-kissed terrace or garden setting ## Photo gallery for Blue Bird Hotel Boutique ![Lake - Blue Bird Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/7da6a463.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, blackout curtains, bed sheets - Blue Bird Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/967a7ff2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Blue Bird Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/8db770c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Blue Bird Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/f6c2943d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, bed sheets - Blue Bird Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/9ad8b57b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Blue Bird Hotel Boutique offers a peaceful escape with practical amenities. Guests enjoy continental breakfast, relax in the garden or sunny terrace, and visit the hotel's bar. Concierge services help visitors make the most of their time. ## Reviews 9.2 Wonderful ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=44921255&PinnedHotelID=44921255&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=44921255&PinnedHotelID=44921255&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=44921255&PinnedHotelID=44921255&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=44921255&PinnedHotelID=44921255&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=44921255&PinnedHotelID=44921255&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=44921255&PinnedHotelID=44921255&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=44921255&PinnedHotelID=44921255&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=44921255&PinnedHotelID=44921255&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Cabin (Villa Golondrina) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Cabin (Villa Golondrina) ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Comfort Cabin (Villa African) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Cabin (Villa African) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Cabin (Villa Flamingo) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Cabin (Villa Flamingo) 10.0 Exceptional 1 review ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Cabin (Villa Pavo Real) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Cabin (Villa Pavo Real) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Cabin (Villa Paloma) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Cabin (Villa Paloma) 9.2 Wonderful 5 reviews ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Cabin (Villa Cisne) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Cabin (Villa Cisne) ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Cabin (Villa Canario) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Cabin (Villa Canario) 8.0 Very good 1 review ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Cabin (Villa Garza) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Cabin (Villa Garza) 8.0 Very good 1 review ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Family Cabin (Cabaña Colibrí) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cabin (Cabaña Colibrí) 8.0 Very good 1 review ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Family Cabin (Cabaña Gaviota) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/45000000/44930000/44921300/44921255/1efe0195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cabin (Cabaña Gaviota) ### Highlights Air conditioning Blackout curtains Rainfall showerhead Private bathroom In-room safe Daily housekeeping - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Blue-Bird-Hotel-Boutique.h44921255.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Blue-Bird-Hotel-Boutique.h44921255.Hotel-Information) ## About the area Bacalar is home to Blue Bird Hotel Boutique. Lake Bacalar and Canal de los Piratas reflect the area's natural beauty and area attractions include Manatee Sanctuary and Santuario del Manati. Dr. Alfredo Barrera Marin Botanical Garden and Payo Obispo Zoo are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65927%2C-88.40010&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7YIs0dVaIjcFxGo2bgYnAehbpqI=) costera bacalar 543, Bacalar, QROO, 77930 ### What's nearby - Lake Bacalar \- 19 min walk \- 1.0 mile - Cenote Azul \- 4 min drive \- 1.2 miles - Municipal Spa of Bacalar \- 7 min drive \- 1.8 miles - Fort of San Felipe \- 7 min drive \- 2.0 miles - Laguna Bacalar Ecological Park \- 8 min drive \- 2.5 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive ### Restaurants - ‪La Bendición Dios - ‬3 min drive - ‪Enamora - ‬4 min drive - ‪Albahaca - ‬17 min walk - ‪Blu Beach Club - ‬6 min drive - ‪Bacalar Beach Club - ‬7 min walk ## About this property ### Blue Bird Hotel Boutique Hotel near Lake Bacalar Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Blue Bird Hotel Boutique. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar. Other perks at this hotel include: - Free self-parking - Tour/ticket information, multilingual staff and luggage storage - Concierge services Room features All guest rooms at Blue Bird Hotel Boutique have comforts, such as air conditioning, as well as More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Cable channels and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/1ab92c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free Wi-Fi - Air-conditioning - 24/7 front desk 8.6 Excellent 269 reviews £113 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f8518c05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - 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Pool - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 254 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:30 AM to 11:00 AM - A bar/lounge - Snack bar/deli ### Family friendly - Snack bar/deli ### Conveniences - Guidebooks - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 steps to reach entrance - Upper floors accessible by stairs only ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Cable channels ### Food and drink - Restaurant dining guides ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Blue Bird Hotel Boutique Hotel Blue Bird Hotel Boutique Bacalar Blue Bird Hotel Boutique Hotel Bacalar ## Frequently asked questions ### Is Blue Bird Hotel Boutique pet-friendly? ### How much is parking at Blue Bird Hotel Boutique? ### What time is check-in at Blue Bird Hotel Boutique? ### What time is check-out at Blue Bird Hotel Boutique? ### Where is Blue Bird Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Blue Bird Hotel Boutique Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 75 8 - Good 26 6 - Okay 9 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Arnoldo 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities unbelievable views, staff are very friendly, rooms were so comfortable ![](https://a.travel-assets.com/ugc/hotel-reviews/d73c302b-1e9b-4598-9b83-8b19ff292ebd-1750563705244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arnoldo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Nishant 28 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were really friendly. Amazing place to enjoy the views, swim in the lagoon or kayak. ##### Nishant Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Victor 25 Nov 2024 Liked: Cleanliness, staff & service, amenities The staff was on point with their customer service! ##### Victor Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Lorena 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mother and Daughter trip Very friendly staff, we arrived very late for check-in and they literally were waiting for us! They always very attentive and ready to help. Place very quiet, lots of plants and tranquility. ##### Lorena Stayed 1 night in Mar 2025 ### 10/10 Excellent #### James 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful spot with direct lagoon access Stayed here for just one night on our way from Chetumal to Tulum, had a great time. We arrived earlier than check in and they were happy for us to use the facilities while our room was prepared. It’s an absolutely beautiful spot, with lush greenery right through the cabins, then direct access to the beautiful lagoon. The free kayaks were fun, we took some around to a nice swimming spot. Staff were super friendly and helpful, helping us change money and call taxis when we needed it. Overall, loved our short stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/a29ca6b9-cd47-48b0-b3e8-37b589919484-1745456308471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bdefa34d-b96e-481a-9d84-67c517031104-1745456308585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2f41aaf9-abfb-4bcf-9f5b-642261f2a2c2-1745456307743.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5da971a6-146e-4a05-ab53-976c3ebc372b-1745456308041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Carol 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay at this lush property on Bacalar Lagoon. The individual “cabins” and plantings were well maintained, and felt private and unique. The staff was friendly. We walked to a nearby restaurant for dinner. ##### Carol Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Manuel 13 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was clean, and Angeles at the bar was amazing. My wife and I really enjoyed this unique place. For food you have to walked 30 yards to the next hotel tho, it's safe and food is good. ##### Manuel Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Theodosia 1 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 100% recomended It was amazing the people there where really nice ![](https://a.travel-assets.com/ugc/hotel-reviews/0065139882BE397E9DC341843B158453C6AD4D8C1698855467331.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Theodosia Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### America 27 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BACALAR Everything was GREAT! Great location, clean !!! Gracias PATY!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/9C452D992793D39E9A321FD8BDEE924BEEC9AE4E1716823947233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F9EB6F3649FF46C86CDFCD6A051E9D488698AC8D1716823948590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E0A14DBF420DBE64E0B632E8FC7D47ADBAF1289A1716823948066.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### America Stayed 2 nights in May 2024 ### 10/10 Excellent #### Akiko 23 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect vacation hotel on the waterfront. Free kayak and SAP gave us extra activity during the stay. It is highly recommended for a family or a couple. ##### Akiko Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Filiberto 30 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a great place ##### Filiberto Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Sylvia 5 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the quite area ,enjoyed al irs anenities, cayaking paddke boards. Very nice sraff. ##### Sylvia Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### America 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BACALAR Everything was GREAT! Great location, clean !!! Gracias PATY!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/9C452D992793D39E9A321FD8BDEE924BEEC9AE4E1716823947233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F9EB6F3649FF46C86CDFCD6A051E9D488698AC8D1716823948590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E0A14DBF420DBE64E0B632E8FC7D47ADBAF1289A1716823948066.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### America Stayed 2 nights in May 2024 ### 8/10 Good #### Jorge 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time we stayed at Balacar and the Blue Bird is awesome. You have to consider this is a remote small town so don’t expect resort accommodations. Hotel has bungalows with A/C, super cute, super clean and the staff is super nice so I would say they have everything you need. Breakfast maybe included but remember this is served at Bacalar time, around 9-11am and it’s light, fresh fruit, coffee and toast. If you’re early people like us, you can drive around 10 minutes to get to the main square and a block away you can find a Panaderia which serves coffee and sweets or sandwiches always handy if you’re going on tour. They have a great waterfront location, where you can swim, a sandbar just across and it’s really close to Cenotes Azul, Esmeralda and Cocalito. The Blue Bird has free kayaks and paddle boards you can use. Beware of the lagoon itself, three cenotes or sinkholes are in the lagoon so people have died swimming, kayaking or paddleboarding due to the currents, some of these cenotes are 200-300 feet deep and their overflow has fill up the lagoon. You want to use the equipment during the morning while the water is super calm but still have to wear lifejacket at all times. Hotel close its door at night but you can contact the front desk if you need to do a late check in or you’re back after 9pm. This is not a party town but you can still have wonderful time and food is delicious. Hope to be back to Bacalar and stay at the Blue Bird again! ![Water front](https://a.travel-assets.com/ugc/hotel-reviews/17db491e-46d4-4abf-ae38-f002b7fc4623-1755807025674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunrise from dock](https://a.travel-assets.com/ugc/hotel-reviews/2390f791-6610-46bd-bec4-a49f9bfdd4a4-1755807037275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunrise from Kayaks](https://a.travel-assets.com/ugc/hotel-reviews/350d0db6-a215-4a10-8e0a-d9c7bfc98bc6-1755807036027.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bacalar Lagoon](https://a.travel-assets.com/ugc/hotel-reviews/88b970f8-fbb4-42c5-aef5-37c56f24b309-1755807005102.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jorge Stayed 3 nights in Aug 2025 ### 8/10 Good #### Laura 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Mis expectativas de 5 estrellas son altas. ¡Estas cabañas son geniales! Disfruté mucho de mi estancia. Personal fabuloso, buena ubicación. Algunas cosas que, en mi opinión, lo acercarían más a las 5 estrellas: jarras de agua rellenables en lugar de plástico, bombillas más suaves y ayuda con el equipaje. También hay un letrero en la habitación con wifi y algunos otros detalles. Sin duda, volveré. ##### Laura Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### jose a. 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities La conexión con la laguna. ![La mejor vista a la laguna.](https://a.travel-assets.com/ugc/hotel-reviews/89ff4481-e598-4772-8b83-7f6bed5892fa-1765388816872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jose a. Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### SUSANA 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities El aire acondicionado no funciona bien y si es muy necesario El desayuno sólo proporciona cafe, pan y fruta Si quieres algo más lo debes pagar, 😏 ##### SUSANA Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Salvador 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buen Lugar ##### Salvador Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Verified traveller 21 Aug 2025 Liked: Cleanliness Disliked: Staff & service, room comfort #### Pas fait pour les familles Le cadre est superbe et la location des canoë très pratique. MAIS, nous étions dans la chambre qu’ils appellent familiale : minuscule, rien pour poser les affaires, pas une table et chaises sur la terrasse qui est certes très petite. Le petit déjeuner est très spartiate (à condition de payer pour avoir plus), mais rien pour les enfants (des fruits; mais pas un jus de fruit ou chocolat au lait à boire). Je recommande pas pour un séjour en famille ##### Verified traveller Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ivonne 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities La vista es excepcional, sus instalaciones son de postal, es hermoso ##### Ivonne Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Polett 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Increíble servicio de todo el personal, en especial de Esmeralda, la cual, fue muy amable al contestar nuestras dudas y nos recomendó lugares para conocer. Fuimos en viaje de pareja y todo fue perfecto. Las habitaciones son bonitas y prácticas, la estancia incluye el desayuno básico y tiene diferentes opciones a agregar con costo extra. Al igual, están incluidos los kayaks y las tablas paddle, lo cual es perfecto porque puedes realizar las actividades en la laguna a tu propio ritmo. Las tomamos para ir a ver el amanecer por nuestra cuenta y fue increíble, está muy bien ubicado, así que fue fácil encontrar el punto perfecto para disfrutarlo sin inconvenientes, justo frente al puerto del hotel hay un punto bajo donde tocas el suelo sin problemas, fue perfecto para pasar el rato y tomar fotos! Si desean tours pueden preguntar en recepción las opciones hacer las actividades con un guía. En resumen, recomiendo ampliamente hospedarse aquí! ![](https://a.travel-assets.com/ugc/hotel-reviews/3817ba8f-c932-40b3-bd63-1d7e66916801-1748124445830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Menú de opciones extras para desayuno. ](https://a.travel-assets.com/ugc/hotel-reviews/be20ac82-177f-4f6e-a091-76d3170438c9-1748124448926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58555e3f-bb71-45cb-95ee-16b0253c38c7-1748124445319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Polett Stayed 1 night in May 2025 ### 6/10 Okay #### maria del rosario robledo 1 Apr 2025 Liked: Cleanliness No hay restaurante, únicamente snaks y para adultos mayores no hay facilidad facilidades para entrar a la laguna ##### maria del rosario robledo Stayed 2 nights in Mar 2025 ### 6/10 Okay #### FANNY 29 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Clairement nous payons la localisation plus que le prestige du logement. Beaucoup d'humidité fait qu'il y a une odeur constante nauséabonde dans l'habitation. Les meubles et la robinetterie de la salle de bain sont en très mauvais état. Le voilage blanc qui cache le toit en paille est très sale et est pleins d'animaux et insectes morts et desséchés. Nous avons dû aller à la réception à 22h parce qu'un cafard avait fait irruption dans notre chambre, en passant par le toit. Heureusement le réceptionniste était vraiment très gentil et est venu nous aider. Contrairement à la plus part du personnel qui était très froid et peu souriant, et agissait avec nous comme des robots. Je déplore aussi le manque d'un restaurant le soir... Pour le prix d'une nuit (190$ CAD), nous attendions un peu plus. Nous avons fait des hôtels bien moins chers avec beaucoup plus de prestations. ##### FANNY Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jacqueline 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exelente Hotel en Bacalar Muy bonito y acogeedor hotel, lo recomiendo mucho. Tiene Todo en UN Lugar tan pequeno y hermoso, su restaurante y su bar super exelente. El Mueller con SUS columpios y su hamaka sobre la Laguna es genial, mesas para sentarse y mirar la Laguna y lo que mas me gusto que los kayaks son gratis.Muy limpias las villas. Muy super lindos y amables todo el personal del hotel. Muy bonitos jardines de dia y de Noche. ![](https://a.travel-assets.com/ugc/hotel-reviews/6D16D0CF6B9FE2B6D19223EBB73F6BEB13D30C611741909192321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacqueline Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Edgar Ramon 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es hermoso, la atención de lo mejor y claro que volvería. ##### Edgar Ramon Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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