Title: Royal Palm Bacalar Cabañas & Lagoon Club Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royal Palm Bacalar Cabañas & Lagoon Club ## Photo gallery for Royal Palm Bacalar Cabañas & Lagoon Club ![Terrace/patio - Royal Palm Bacalar Cabañas & Lagoon Club (Bacalar)](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/dfebb8a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Royal Palm Bacalar Cabañas & Lagoon Club (Bacalar)](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/8ee8b090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Terrace/patio - Royal Palm Bacalar Cabañas & Lagoon Club (Bacalar)](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/0bdd92a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Free WiFi, bed sheets - Royal Palm Bacalar Cabañas & Lagoon Club (Bacalar)](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/bd5a6f76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Royal Palm Bacalar Cabañas & Lagoon Club (Bacalar)](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/79215d12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Laguna Bacalar Ecological Park, Royal Palm Bacalar Cabañas & Lagoon Club has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Superior Double Room ![Superior Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/bfb639e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Kitchenette Mini-fridge Plasma TV Fan Private bathroom Coffee/tea maker Cookware/dishes/utensils - 538 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, Lake View ![Premium Room, Lake View | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/3731b51b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Lake View ### Highlights Separate dining area Air conditioning Plasma TV Separate bedroom Fan Private bathroom Coffee/tea maker Satellite channels - Lake view - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room ![Deluxe Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/bd5a6f76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Plasma TV Separate bedroom Fan Private bathroom Deep-soaking bath Coffee/tea maker Satellite channels - 538 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ### View all photos for Deluxe Studio ![Deluxe Studio | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/74ed1a0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Deck/patio Private pool Air conditioning Plasma TV Fan Private bathroom Coffee/tea maker Satellite channels - Partial lake view - 538 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Royal-Palm-Bacalar-Cabanas-Lagoon-Club.h44912740.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Royal-Palm-Bacalar-Cabanas-Lagoon-Club.h44912740.Hotel-Information) ## About the area Bacalar is home to Royal Palm Bacalar Cabañas & Lagoon Club. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.66438%2C-88.40025&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Vmh3qPuuw8cAnrTSCqcqXqtVj7U=) Carretera Federal Chetumal Bacalar, Bacalar, QROO, 77930 ### What's nearby - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 4 min drive \- 1.2 miles - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 4 min drive \- 1.4 miles - ![Last one here](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 4 min drive \- 1.6 miles - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 5 min drive \- 1.6 miles - Municipal Spa of Bacalar 19 min walk \- 1.0 mile ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 36 min drive ### Restaurants - La Bendición Dios 2 min drive - Enamora 3 min drive - Albahaca 11 min walk - Mr. Taco 3 min drive - Bacalar Beach Club 7 min walk ## About this property ### Royal Palm Bacalar Cabañas & Lagoon Club Hotel near Lake Bacalar Near Laguna Bacalar Ecological Park, Royal Palm Bacalar Cabañas & Lagoon Club provides everything you need. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - Bike hire, games and outdoor furniture - Luggage storage Room features All guest rooms at Royal Palm Bacalar Cabañas & Lagoon Club include comforts, such as air conditioning, in addition to Other amenities include: - Bathrooms with baths or showers and shampoo - 42-inch plasma TVs with satellite channels - Wardrobes/cupboards, coffee/tea makers and fans ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/1ab92c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free Wi-Fi - Air-conditioning - 24/7 front desk 8.6 Excellent 287 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Room, Lagoon View | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/967a15d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropic Bacalar Hotel Bacalar - 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Adults Only Mario Villanueva Madrid - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 105 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=88120004&PinnedHotelID=88120004&HadPinnedHotel=true®ionId=-1&adults=2) ![Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/96000000/95520000/95519500/95519439/4edd7441.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BoaBoa Bacalar Mario Villanueva Madrid - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning 9.4 Exceptional 125 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=95519439&PinnedHotelID=95519439&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95680000/95673800/95673752/24517103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aldea 19 Bacalar Bacalar - On private beach - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 48 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=95673752&PinnedHotelID=95673752&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f8518c05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.0 Wonderful 186 reviews £139 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=44912740,64409348,66213045,39070443,115969692) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Things to do - Bicycle rentals - Games - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Outdoor furniture ### Accessibility - No lift ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer (on request) - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch plasma TV with satellite channels ### Food and drink - Coffee/tea maker - Paper towels ### More - Air conditioning - Fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 400 ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 250 per pet, per night 1 total (up to 25 kg per pet) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 1500 per stay - Cleaning fee: MXN 300 per accommodation, per stay. We have included all charges provided to us by the property. ### Optional extras - Pet fee: MXN 250 per pet, per night - Late check-out fee: MXN 400 (subject to availability) - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM ### Property is also known as Royal Palm Bacalar Cabañas & Lagoon Club Cabin Royal Palm Bacalar Cabañas & Lagoon Club Bacalar Royal Palm Bacalar Cabañas & Lagoon Club Cabin Bacalar ## Frequently asked questions ### Does Royal Palm Bacalar Cabañas & Lagoon Club have a pool? ### Is Royal Palm Bacalar Cabañas & Lagoon Club pet-friendly? ### How much is parking at Royal Palm Bacalar Cabañas & Lagoon Club? ### What time is check-in at Royal Palm Bacalar Cabañas & Lagoon Club? ### What time is check-out at Royal Palm Bacalar Cabañas & Lagoon Club? ### Where is Royal Palm Bacalar Cabañas & Lagoon Club located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Royal Palm Bacalar Cabañas & Lagoon Club Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 10 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 22 8 - Good 6 6 - Okay 4 4 - Poor 0 2 - Terrible 4 ## Reviews ### 6/10 Okay #### TIMOTHY 22 Aug 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities, communication It's very difficult and confusing getting to the location. You have to drive down a trail from the main road to get to the office to check in. The pier that is the main highlight on Expedia is far away from the property. It's very decieving. But once you get situated it's ok. The room I had was much closer to the pier than the other rooms closer to the office. The pier is great though. ##### TIMOTHY Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Maria 31 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The Royal Palm was amazing and my family and I cannot wait to return. Amari was so helpful and so easy to contact via WhatsApp. Upon arrival she offered me a cold beer and created us with the cutest resident puppy named Mila. Check in was easy and check out was even better. Our room was clean and comfortable with sky tv and internet access. Bathroom was in great conditions. The best part is having the room right on the lagoon, it’s beautiful and clean. My daughter and I swam daily and watched the sunrise right on the dock. Also, great location as there is a restaurant right across the street and basically on the property. Town is a 2 min drive and if it weren’t as hot as it was in July, we could have also walked. We cannot wait to return! ##### Maria Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Shanna 13 Oct 2024 Liked: Communication Disliked: Cleanliness, property conditions & facilities The pool is very far from the room. Sliding doors don’t close properly allowing mosquitos to come in. I don’t blame the staff. They are very friendly and tried to help however this property doesn’t look like anything advertised. The bed is made of cement and the mattress is hard. We can’t sit on the porch due to bats droppings and smells of bats. ##### Shanna Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jose luis 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente. Muchas gracias ya es mi segunda vez en este maravilloso lugar ![](https://a.travel-assets.com/ugc/hotel-reviews/359bf1c0-7771-4140-9ea7-b5a7b090ab22-1768169844407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose luis Stayed 4 nights in Jan 2026 ### 6/10 Okay #### Gerardo 24 Nov 2025 Liked: Cleanliness, staff & service El personal amable pero el lugar no es como lo esperaba ##### Gerardo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Claudio 8 Nov 2025 Liked: Cleanliness, staff & service, amenities La camera ottima, pulita, silenziosa e grande, il personale squisitamente gentile e premuroso ##### Claudio Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Sonia 26 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Siento que no hay mucha seguridad, siento que cualquiera pueda accesar a media noche , no vi guardia de seguridad, todo lo demás 10 de 10\. De hecho voy a regresar y me voy a volver a hospedar en ese hotel ##### Sonia Stayed 1 night in Sep 2025 ### 8/10 Good #### María Elisa 3 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Buen la estancia, aunque hay que mejorar detalles de las habitaciones. ##### María Elisa Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### alvaro 12 Jul 2025 Disliked: Amenities Muy mal. Sucia y de mal olor ##### alvaro Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Patricia 19 Feb 2025 Liked: Cleanliness, room comfort, communication #### Recomendable La verdad esta increíble a mi novio y a mi nos encanto, Daniela se porto súper bien y estuvo al pendiente, se los recomiendo mucho, ![](https://a.travel-assets.com/ugc/hotel-reviews/5FE132E96FCC6CC220BAB09E3C51D997E7936E911740000493566.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8FA645409568CD39431CEE078A4EB72972D9CE4D1740000493829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Diana 27 May 2024 Liked: Cleanliness, room comfort, communication Todo muy bien, la habitación es muy bonita ##### Diana Stayed 2 nights in May 2024 ### 2/10 Terrible #### Bertrand 25 Aug 2023 Disliked: Room comfort, communication #### Hôtel à fuir Contrairement à la photo , nous étions dans une chambre pour 4 à 400 mètres du lac avec une route passante à traverser. La chambre était au bord d une route avec passage de camions toute la nuit . Coupure d électricité une bonne partie de la nuit donc plus de climatisation au mois d août c est un peu dure ! Personnel très déplaisant ##### Bertrand Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Fide 2 Jun 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Habitación amplia, personal amable, club de laguna lindo, restaurantes cerca. ##### Fide Stayed 2 nights in May 2022 ### 10/10 Excellent #### Fernando 11 Apr 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazingly Beautiful Resort loved ever moment..can’t wait to return my new favorite place.Bacalar ##### Fernando Stayed 3 nights in Apr 2022 ### 8/10 Good #### Verified traveller 8 Apr 2022 Liked: Cleanliness, room comfort, communication El lugar esta increíble, las habitaciones son austeras y los muebles muy viejos, es un ambiente selvático; el servicio y la comunicación con el personal del hotel muy malo; la gente es muy amable pero les falta capacitación. El muelle es lo máximo, el amanecer es increíble ![](https://a.travel-assets.com/ugc/hotel-reviews/A2D9DEB2E377F0E25D30B569039017CBD2E450DD1649417833462.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Alfonso, Washington 10 Jan 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The private dock is amazing. Perfect place to salute to the sun in the morning. The lake is a dream. ##### Alfonso Stayed 1 night in Jan 2022 ### 2/10 Terrible #### claudia 2 Dec 2021 Disliked: Communication La habitacion que nos dieron estaba en muy mal estado. El baño no coincide con las fotos de la publicidad. Esta en malas condiciones, ademas todo el tiempo huele a caño con olores muy intensos que se penetran en la habitación. Pedimos cambio y no lo negaron. Ademas no esta al pie de la laguna sino a 1 km. De distancia. Pagamos en efectivo y pedi devolución del dinero por el fraude y no quisieron acceder ##### claudia Stayed 2 nights in Nov 2021 ### 6/10 Okay #### Adriana 2 Nov 2021 Liked: Cleanliness, amenities, communication El personal muy amable, pero en la habitación había una súper gotera y no dejaba dormir bien. ##### Adriana Stayed 4 nights in Oct 2021 ### 8/10 Good #### Osvaldo 4 Aug 2021 Liked: Cleanliness, room comfort, communication Excelente atención de los responsables del hotel, habitación amplia y cómoda, lo recomiendo ampliamente. ##### Osvaldo Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller 21 Jul 2021 Liked: Amenities, property conditions & facilities, communication Un problème au début avec l'emplacement de la chambre. Avec un petit supplément, nous avons pu améliorer la position. Samuel, l'intendant a été très professionnel. Felicitaciones. ##### Verified traveller Stayed 7 nights in Jul 2021 ### 10/10 Excellent #### Claudia 30 Jun 2021 Liked: Cleanliness, room comfort, communication #### Excelente lugar En un lugar muy acogedor, la gente que te atiende sumamente amable y están pendientes de ayudarte. Te apoyan sobre que hacer, dónde comer y tratan de ayudarte en todo. El muelle que tienen esta lindo. De las mejores experiencias, hoteleras que he tenido. Te sientes como en casa. Si pienso volver. ##### Claudia Stayed 3 nights in Jun 2021 ### 10/10 Excellent #### Lalo 6 Mar 2021 Liked: Cleanliness, room comfort, communication #### Muy buen hotel. La limpieza es muy buena, no encontramos ningún desperfecto ni suciedad, las habitaciones son muy grandes con frigobar y microondas, no tienen secadora. Muy amables, siempre estuvieron al tanto antes de nuestra llegada, nos dieron recomendaciones, tuvimos a nuestra disposición el muelle del hotel, chalecos y kayaks sin costo extra y tiempo ilimitado lo único es que son a disponibilidad entonces hay que ganarlos, rentamos una noche extra con ellos y son pero friendly (super plus). Totalmente regresaría, espero ya pronto acabe lo de la pandemia y puedan seguir expandiendo el hotel porque tienen mucho espacio sin utilizar, el muelle está separado por una calle a la zona principal del hotel y la caminada en la noche entre tanto árbol y mosquito puede no ser tan agradable. Si van y no encuentran la entrada como nosotros no se espanten les hace falta señalamientos solo marquenles por teléfono y van por ustedes a dónde estén. ##### Lalo Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Pablo, Mexico 12 Sept 2020 Liked: Cleanliness, amenities, property conditions & facilities, communication Es un lugar excelente para relajarse y sentirse bienvenido, la señora encargada es un amor , muy atenta y amable !! Todo muy limpio, ordenado y con todos los servicios !! Son súper flexibles en el horario de la alberca siempre y cuando no molestes a los otros huéspedes !! Todos súper amables sin duda volvería !! ##### Pablo Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Grace, Tijuana 20 Jul 2020 Liked: Cleanliness, amenities Nos encantó todo el lugar, la atención y las instalaciones Lo único que nos desagradó fue que tuvieran todos los perros amarrados todo el día :( ##### Grace Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Veronika 10 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with Lagoon club Great Lagoon Club with kayaks for Rent (free of charge) Go to Restaurant macaria for Dinner - it's very close and delicious! ##### Veronika Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - 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