Title: BACALARI HOTEL BOUTIQUE Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BACALARI HOTEL BOUTIQUE Adults-only hotel with spa services and 24-hour front desk ![Deluxe Studio Suite, 1 King Bed | Terrace/patio](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/a7b72f53.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/495348f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/b3548fe2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/f2601346.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/5116f656.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Bacalari offers grown-up relaxation in Mario Villanueva Madrid. Guests can cool off in the outdoor pool, book a spa massage, or enjoy a meal at the on-site restaurant. Practical amenities like free WiFi and laundry facilities make extended stays comfortable. 9.4 Exceptional ## Popular amenities - - Bar - Breakfast available - Spa - Parking included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/62c06ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Private plunge pool Air conditioning Smart TV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom Rainfall showerhead - Partial lake view - Sleeps 2 - 1 King Bed ![Deluxe Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/b683afa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds 8.0 Very good 3 reviews ### Highlights Air conditioning Smart TV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom Rainfall showerhead Bathrobes - Sleeps 4 - 2 Double Beds ![Deluxe Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/495348f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 1 King Bed 10.0 Exceptional 4 reviews ### Highlights Private plunge pool Air conditioning Smart TV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom Rainfall showerhead - Lake view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Bacalari.h88696256.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Bacalari.h88696256.Hotel-Information) ## About the area Mario Villanueva Madrid, a neighbourhood in Bacalar, is home to BACALARI HOTEL BOUTIQUE. Museum of Maya Culture and Museo de la Ciudad are cultural highlights, and some of the area's activities can be experienced at Municipal Spa of Bacalar and Chetumal Ferry Terminal. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68536%2C-88.38638&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kkk2dkE7zvvm7k3JveGcN2WJYtg=) Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930 ### What's nearby - Laguna Bacalar Ecological Park - 2 min walk - 0.1 miles - Fort of San Felipe - 11 min walk - 0.6 miles - Municipal Spa of Bacalar - 19 min walk - 1.1 miles - Cenote Negro - 4 min drive - 1.4 miles - Cenote Cocalitos - 7 min drive - 3.2 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive ### Restaurants - ‪asadero el establo - ‬10 min walk - ‪La Playita - ‬9 min walk - ‪Xoloitzcuintle Bacalar - ‬4 min walk - ‪Mistura - ‬6 min walk - ‪Los Bacalares - ‬7 min walk ## About this property ### BACALARI HOTEL BOUTIQUE Upscale hotel near Lake Bacalar At BACALARI HOTEL BOUTIQUE, you can look forward to laundry facilities, a bar and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Cooked-to-order breakfast (surcharge), a 24-hour front desk and concierge services - A front desk safe, coffee/tea in reception and smoke-free property Room features All guest rooms at BACALARI HOTEL BOUTIQUE boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes. Extra amenities include: - Hypo-allergenic bedding and Egyptian cotton sheets - Rainfall showers, designer toiletries and hairdryers - 55-inch Smart TVs with cable channels - Wardrobes/cupboards, free tea bags/instant coffee and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/94000000/93530000/93521600/93521563/768bbfa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar - Pool - Parking included - Free WiFi - Restaurant 9.8 Exceptional 149 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=93521563&PinnedHotelID=93521563&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/9c6db1ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 488 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/20944a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,003 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 168 reviews £108 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 360 reviews £165 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 AM, pool loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 263 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/477978e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 233 reviews £202 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=66425545&PinnedHotelID=66425545&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/46000000/45260000/45250300/45250231/ede9b480.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Hormiga Mario Villanueva Madrid - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 104 reviews £152 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=45250231&PinnedHotelID=45250231&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88130000/88120100/88120004/3339c632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AGAM Hotel Boutique Bacalar - Adults Only Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.2 Wonderful 82 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=88120004&PinnedHotelID=88120004&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/3198dc08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 116 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=85139845&PinnedHotelID=85139845&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 250 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Hosted evening meal available for a fee of MXN 800 - Snack bar/deli ### Things to do - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Spa - Deep-tissue massages - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No lift - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets - Hypo-allergenic bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 250 per person - Hosted evening meal: MXN 800 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property ### Property is also known as Bacalari Bacalari - Adults only Hotel Bacalari - Adults only Bacalar Bacalari - Adults only Hotel Bacalar ## Frequently asked questions ### Does BACALARI HOTEL BOUTIQUE have a pool? > Yes, this property has an outdoor pool. ### Is BACALARI HOTEL BOUTIQUE pet-friendly? > No, pets are not allowed at this property. ### How much is parking at BACALARI HOTEL BOUTIQUE? > Self-parking is free at this property. ### What time is check-in at BACALARI HOTEL BOUTIQUE? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at BACALARI HOTEL BOUTIQUE? > Checkout is at noon. ### Where is BACALARI HOTEL BOUTIQUE located? > Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Ecopark Bacalar and Lake Bacalar. Laguna Bacalar Ecological Park and Zócalo are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## BACALARI HOTEL BOUTIQUE Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 10 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 36 8 - Good 4 6 - Okay 4 4 - Poor 2 2 - Terrible 0 ### 10/10 Excellent #### Sue 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location and staff were fantastic! The view from our rooftop was perfect. Room service, friendly and accomodating staff, delicious food! Everything was perfect! ##### Sue Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jorge 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location downtown hotel Nice hotel but a little pricy for what it offers... ##### Jorge Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Kinga 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super nice and helpful staff and great restaurant! ##### Kinga Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jennifer 30 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our hotel staff was very friendly. She booked is a private tour of Bacalar lagoon and what an experience!! ##### Jennifer Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Benjamin 7 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Romantic getaway Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it! ![](https://a.travel-assets.com/ugc/hotel-reviews/3815AE2BDC3B3DD5B20E2B3716C640B9D36BDBF31741375438586.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/03951FDEAFBE2AB197203D5C8C73D5D7D5988BA41741375439188.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4A49E2152E47BAA65D80D6B4CEEBB5ACAC799BDB1741375439835.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Benjamin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Luis 3 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place! Friendly staff. ##### Luis Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Kristen 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel I've stayed at in Mexico I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else! ##### Kristen Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### OSCAR 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are big ! I loved it ! ##### OSCAR Stayed 1 night in Mar 2025 ### 10/10 Excellent #### C 7 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bacalari Hotel is located in a very convenient area. Very close to Lake Bacalar. Around the corner, there's a cafe that sells great coffee and breakfast items. If you're a walker, you can walk to the main square - at the most 1.5 miles where you'll find a nice park, Fort San Felipe Bacalar and museum and lots of restaurants and shopping opportunities. ##### C Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Bob 10 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing property! The rooms, the design, the view, everything is great! One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd. The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time. ##### Bob Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lacee 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hidden gem! This place was perfect! We had a room with a private rooftop terrace with a great view of the lagoon. It was awesome for hanging out and enjoying late night drinks. It had a small cold plunge pool too. The lagoon is a quick 2 minute walk. It was 20 pesos per person to hang out/swim by the dock all day. They have easy, safe parking at the hotel. The town square/restaurants are within walking distance. Iscream Bar is the best! The hotel bed was amazing! Room was equipped with AC, hot water, TV, coffee, water, and the onsite pool was so cool! We will definitely go back! ##### Lacee Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Lisa 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location I was here for about a week and had an excellent stay in one of the double rooms. If you're also someone who values quiet, this is absolutely where you should look in Bacalar. The pool has a perfect view over the lagoon at sunrise and sunset and is minutes from a great swimming spot and the gorgeous ecological park. I was originally worried it would be far from restaurants and the central launch point for a lot of the boat activities, but the longest I ever had to walk was 20 minutes (most things within 10), and cabs are also always an option. The AC in the room worked well and we also liked having a little patio outside. It was very easy to get water every day so no need to buy bottles and the staff were delightful and helpful. The pool is just the right size for relaxing when it gets hot or for watching the stars at night. The restaurant is a solid choice and provided coffee was good quality. I prefer a slightly softer bed, but these were very much in line with what is average in Mexico. Overall, this is a great choice if you prefer to be a little more removed from the party and closer to nature. ##### Lisa Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### JOSE ADALBERTO FRANCISCO 27 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Esta muy bonito el hotel ##### JOSE ADALBERTO FRANCISCO Stayed 1 night in Jun 2025 ### 6/10 Okay #### Marco Alejandro 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities La propiedad muy bien. Expedia un robo. Se me ofreció una estancia del 19 al 24 de junio. Con los números en mi estado de cuenta de Expedia, pagados; 3,534 Por pagar en el hotel: 14,135 El Hotel no recibió pago alguno de Expedia. Implica que Expedia me robó $3,534 Nunca quisieron aceptar y que yo tenía que demostrar que había pagado esa cantidad Tuve que pagarle al hotel. Muy mal expedia ##### Marco Alejandro Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### JOSE ADALBERTO FRANCISCO 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities MUY BONITA ##### JOSE ADALBERTO FRANCISCO Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gloria 16 Jun 2025 Liked: Cleanliness, property conditions & facilities Buen servicio ##### Gloria Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Violeta 12 Apr 2025 ##### Violeta Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Alejandro 1 Apr 2025 ##### Alejandro Stayed 3 nights in Mar 2025 ### 8/10 Good #### Emidio 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Local muito agradável e bem decorado. Impecavelmente limpo e pessoal muito atencioso ##### Emidio Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Verified traveller 20 Mar 2025 Disliked: Staff & service #### Muy pretensiosos Se nota por todos lados la falta de mantenimiento y los empleados cada uno en su mundo. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Raul 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel overlooking the lake Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown ##### Raul Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Verified traveller 18 Mar 2025 Disliked: Cleanliness, property conditions & facilities #### Chafon Un lugar sobrevaluado, muchos detalles de falta de mantenimiento, el baño fatal, la terraza sucia y sin mantenimiento, el personal como si no existiera a la hora de resolver. Neta, es un hotel con especialidad en ignorar a los clientes y hacer que hagan corajes. Todos ignoren al cliente, es el lema del hotel! ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Alberto 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente opción ##### Alberto Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Leanne 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Leanne Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### jorge 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Gran locación ##### jorge Stayed 4 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Occidental Costa Cancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)