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MBH Maya Bacalar Hotel Boutique

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Outdoor spa bath
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Overview of MBH Maya Bacalar Hotel Boutique

MBH Maya Bacalar Hotel Boutique

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Carretera Federal 307 Chetumal-Cancún, Km 25 mas 600, Bacalar, QROO, 77930

Explore the area

  • Popular LocationPolytechnic University of Bacalar7 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)40 min drive
  • Popular LocationPalacio Municipal De Othon P. Blanco42 min drive
  • Popular LocationOxtankah Ruins65 min drive

Choose dates to view prices

About this area


Located in Bacalar, MBH Maya Bacalar Hotel Boutique is in the suburbs and on the waterfront. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park.

What's nearby

  • Laguna Bacalar Ecological Park - 7 min drive
  • Polytechnic University of Bacalar - 7 min drive
  • Fort of San Felipe - 12 min drive
  • Palacio Municipal De Othon P. Blanco - 42 min drive
  • Oxtankah Ruins - 65 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive


  • El Pejelagarto - 6 min drive
  • La pina - 8 min drive
  • El Manatí - 8 min drive
  • El barril grill - 8 min drive
  • Savora Bakhalal - 8 min drive

About this property

MBH Maya Bacalar Hotel Boutique

3.5-star Waterfront hotel, walk to Lake Bacalar
Along with a restaurant, this smoke-free hotel has a bar/lounge and a spa tub. Self parking is free. Additionally, a rooftop terrace, spa services and tour/ticket assistance are on-site. All 16 rooms offer free WiFi, balconies or patios and Smart TVs with satellite channels. TVs, room service and free bottled water are among the other amenities available to guests.
MBH Maya Bacalar Hotel Boutique offers 16 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices


Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–noon: MXN 250-500 for adults and MXN 150-350 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Hiking/biking trails
  • Spa services
  • Hot tub


  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish


  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace


  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Romance packages available
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Fan


  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio


  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties



Check-in from 3:00 PM - 9:00 PM
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 250 and MXN 500 for adults, and MXN 150 and MXN 350 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

MBH Maya Bacalar
Mbh Maya Bacalar Bacalar
MBH Maya Bacalar Hotel Boutique Hotel
MBH Maya Bacalar Hotel Boutique Bacalar
MBH Maya Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 48 out of 74 reviews
5 - Excellent 65%
Rating 4 - Good. 15 out of 74 reviews
4 - Good 20%
Rating 3 - Okay. 3 out of 74 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 74 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 74 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There's no phone in the room, no fridge no coffe maker, no vending machines, There's no staff in the hotel, just a guy in the portable office which is never there, the big gate at the entrance is a hassle with the remote control they provide you to go in or out
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bid clean modern rooms. Easy access to the lake
Stayed 2 nights in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo y las habitaciones son muy cómodas. Son 3 edificios unos que no tiene vista la Laguna y dos si. La estadía fue muy buena lo único malo fue que están contrayendo un edificio más para el lado de la selva y no puedes dormir tranquilo ya que desde las 8am empiezan a hacer ruido. Creo que si el hotel está vacío podían ver dado otra habitación lejos de la contrucion
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its OK
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Nice small hotel 5 minutes from downtown Bacalar
Stayed 1 night in Mar 2021