Title: Villa Balú Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Villa Balú Hotel with free parking, 7-minute walk to Fort of San Felipe ## Photo gallery for Villa Balú ![Reception - Villa Balú (Bacalar)](https://images.trvl-media.com/lodging/27000000/26710000/26704900/26704836/267dc7bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Villa Balú (Bacalar)](https://images.trvl-media.com/lodging/27000000/26710000/26704900/26704836/4bb62f69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch - Villa Balú (Bacalar)](https://images.trvl-media.com/lodging/27000000/26710000/26704900/26704836/3271c8f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Private Bathroom, Ground Floor | 1 bedroom, in-room safe, iron/ironing board, free WiFi - Villa Balú (Bacalar)](https://images.trvl-media.com/lodging/27000000/26710000/26704900/26704836/3f5c6389.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Villa Balú (Bacalar)](https://images.trvl-media.com/lodging/27000000/26710000/26704900/26704836/40e39427.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Villa Balú sits overlooking Lake Bacalar, providing guests with a serene setting. Travelers can connect to in-room WiFi, park for free, and rely on the 24-hour front desk staff who offer concierge services and tour assistance throughout their stay. ## Reviews 7.8 Good ## Popular amenities - 24/7 front desk - Parking included - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=26704836&PinnedHotelID=26704836&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=26704836&PinnedHotelID=26704836&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=26704836&PinnedHotelID=26704836&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=26704836&PinnedHotelID=26704836&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=26704836&PinnedHotelID=26704836&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=26704836&PinnedHotelID=26704836&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26704836&PinnedHotelID=26704836&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26704836&PinnedHotelID=26704836&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Junior Suite, Private Bathroom, Ground Floor ![Junior Suite, Private Bathroom, Ground Floor | 1 bedroom, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/27000000/26710000/26704900/26704836/bd65a5ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Private Bathroom, Ground Floor 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Separate bedroom Ceiling fan Private bathroom Coffee/tea maker Champagne service Cable channels - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room, Private Bathroom, Tower ![1 bedroom, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/27000000/26710000/26704900/26704836/1097bf6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Private Bathroom, Tower ### Highlights Air conditioning Flat-screen TV Ceiling fan Separate bedroom Private bathroom Coffee/tea maker Champagne service Cable channels - Sleeps 4 - 2 Double Beds ### View all photos for Double Room Standard ![1 bedroom, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/27000000/26710000/26704900/26704836/509e469a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 322 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Villa-Balu.h26704836.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Villa-Balu.h26704836.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67496%2C-88.39231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=auRWfomo8CCuTMmFqDqowFA5z04=) Av 7 Centro, Entre la 14-16, Bacalar, QROO, 77930 #### What's nearby - Municipal Spa of Bacalar \- 5 min walk \- 0.3 miles - Fort of San Felipe \- 5 min walk \- 0.3 miles - Zócalo \- 6 min walk \- 0.4 miles - Laguna Bacalar Ecological Park \- 11 min walk \- 0.6 miles - Lake Bacalar \- 13 min walk \- 0.7 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive #### Restaurants - ‪Enamora - ‬3 min walk - ‪Restaurant El Barril de Bacalar - ‬4 min walk - ‪La Trattoria 46 - ‬5 min walk - ‪I Scream Bar - ‬6 min walk - ‪Las Marquesitas - ‬7 min walk ## About this property ### Villa Balú Hotel near Lake Bacalar Located close to Fort of San Felipe, Villa Balú has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - A front desk safe, a 24-hour front desk and tour/ticket information - Smoke-free property and concierge services Room features All guest rooms at Villa Balú include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with premium channels - Coffee/tea makers, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92940000/92933700/92933649/51212008.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Containers Bacalar Bacalar - Pool - Parking included - Free WiFi 8.4 Very good 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=92933649&PinnedHotelID=92933649&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/71000000/70450000/70443600/70443538/3c328eb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Makech Diego Rojas Zapata - Pool - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 36 reviews £67 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=70443538&PinnedHotelID=70443538&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/105000000/104470000/104463900/104463856/fbbc8934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soi Bacalar Bacalar - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - Private picnics ### Family friendly - Separate bedroom ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Champagne service - Coffee/tea maker ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Villa Balú Hotel Bacalar Villa Balú Hotel Villa Balú Bacalar Villa Balú Hotel Villa Balú Bacalar Villa Balú Hotel Bacalar ## Frequently asked questions ### Is Villa Balú pet-friendly? ### How much is parking at Villa Balú? ### What time is check-in at Villa Balú? ### What time is check-out at Villa Balú? ### Where is Villa Balú located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Villa Balú Reviews ## Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 18 6 - Okay 9 4 - Poor 3 2 - Terrible 9 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ## Reviews ### 6/10 Okay #### aron 8 Dec 2025 . ##### aron Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Marisol 3 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property is very clean and staff is very nice. ##### Marisol Stayed 1 night in May 2024 ### 6/10 Okay #### Jim 2 Oct 2025 Disliked: Amenities Nothing really to do around there. It’s very dark at nighttime ##### Jim Stayed 1 night in Sep 2025 ### 10/10 Excellent #### matthew 25 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent value for the money, nicely decorated, and very close to stores and restaurants. I highly recommend ##### matthew Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Lorena 11 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great services.. ##### Lorena ### 10/10 Excellent #### Chun 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Romantic structures. Walkable to tourist spots ##### Chun Stayed 2 nights in May 2023 ### 6/10 Okay #### Sylvia 6 Jan 2024 Liked: Cleanliness, staff & service, room comfort #### Overall good stay! God location, clean. Small room but well enough. The room only have wooden windows and bad lock. You could hear all guests quite well and did not feel secure with the bad locking of the windows. Breakfast included but at a restaurant at the main square. Breakfast ok but only sugary coffee included and no drinks for the children. We had to pay extra for other type of coffee and they expected tip as well for a breakfast included in the stay. The breakfast included felt a little bit as they only wanted to earn som extra on the guests. ##### Sylvia Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Sebastián Lemus 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito lugar, personas agradables, no tiene ventanas al exterior pero las habitaciones son cómodas para llegar y descansar en paz ##### Sebastián Lemus Stayed 7 nights in Oct 2025 ### 8/10 Good #### JORGE ARTURO 9 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Muy cerca del centro. Gran variedad de restaurantes y bares ##### JORGE ARTURO Stayed 1 night in Aug 2025 ### 6/10 Okay #### Yonatán 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen lugar, el servicio de limpieza y personal excelentes. Volvería a hospedarme aquí. Me dejó mucho q desear el tour que ofrecen a la laguna, pero se que es muy aparte del hotel y que era más económico que el que ofrecen a los alrededores. ##### Yonatán Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jose luis 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente el único detalle a mejorar es que ofrecen estacionamiento gratis en la página de Expedia y al llegar es en la calle por qué no cuentan con área dentro del lugar, lo bueno que es seguro la zona ##### Jose luis Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Zenaida Adriana 19 Jul 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Son cuartos pequeños... lenta la recepción... Encantadoras las chicas de limpieza Lo único bueno es el cafe de cortesía... lástima que no es todos los dias ##### Zenaida Adriana Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### claudio 12 Apr 2025 Liked: Staff & service, property conditions & facilities muy buen lugar, sencillo pero muy limpio y nuevo, ideal para pasar la noche ##### claudio Stayed 1 night in Apr 2025 ### 8/10 Good #### Natalia 1 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradable estancia Estuvo bien,en la primera habitación que me dieron no funcionaba el aire acondicionado, me cambiaron dos veces más de habitación, muy amables los trabajadores, la cama muy cómoda y en general agradable ##### Natalia Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Glenda 2 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está en una zona tranquila y cerca del centro. Es un lugar limpio y el personal es amable. Las camas muy cómodas. Disfruté mi estancia en este lugar. Seguro volveré. Ampliamente recomendado. ##### Glenda Stayed 2 nights in Jan 2025 ### 8/10 Good #### Emilio 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities na ##### Emilio Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Jesus alejandro 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centrico ##### Jesus alejandro Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Teresa 18 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel sencillo, pero de muy buen gusto en su diseño y decoración. No cuenta con estacionamiento, sin embargo tiene vigilancia. ##### Teresa Stayed 1 night in Aug 2024 ### 8/10 Good #### Manuel 25 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen servicio y céntrica. No tiene estacionamiento pero es una zona muy tranquila ##### Manuel Stayed 1 night in Jul 2024 ### 6/10 Okay #### Esteban 10 May 2024 Liked: Staff & service De costos muy accesibles para su variedad de habitaciones. A unas 4 cuadras del centro de Bacalar caminando El estacionamiento principalmente es en calles alternas ##### Esteban Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Marco Antonio 9 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Esta tranquila y es bonita ##### Marco Antonio Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### angeles 3 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo ##### angeles Stayed 1 night in Jan 2024 ### 6/10 Okay #### Saralicia Gonzalez 28 Aug 2023 Liked: Staff & service Disliked: Cleanliness Me entregaron la habitación antes de la hora, gracias por eso pero estaba sucia, la ropa de cama tenia mocos y cabellos y hasta un mosquito muerto grande, fue un batallar para bajarle al baño todos los días y la regadera tiene una coledera muy vieja con una tapa que tiene hongos, esto se puede arreglar con $1000 pesos de inversión. El personal fue super amable y considerado, excelente servicio de ellos. ##### Saralicia Gonzalez Stayed 5 nights in Aug 2023 ### 8/10 Good #### Luis Pastor 7 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super bien la relación precio y servicio. Es limpio bien ubicado ##### Luis Pastor Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Erendira 25 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy limpio muy amplio muy amables lo recomiendo ##### Erendira Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - 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Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)