Title: Hotel Laguna Bacalar Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Laguna Bacalar Ocean views await at this coastal retreat where travelers can relax on the rooftop terrace or enjoy a refreshing dip in the pool ## Photo gallery for Hotel Laguna Bacalar ![Lake - Hotel Laguna Bacalar (Bacalar)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/0c5d0468.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/63bd54af-d5f0-4815-8ce8-bdd245a25fb6-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Marina - Hotel Laguna Bacalar (Bacalar)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/b42d1549.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hotel Laguna Bacalar (Bacalar)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/68d6e5ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Hotel Laguna Bacalar (Bacalar)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/49c49d12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Laguna Bacalar, by the sea, offers a peaceful escape with a rooftop terrace and garden. Enjoy the outdoor pool, children's pool, WiFi, and on-site car rentals. The staff receives consistent praise from guests. ## Reviews 6.2 ## Popular amenities - Pool - Parking included - Free Wi-Fi - Breakfast available - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Double Room, Lagoon View (with Fan) ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/539bbf98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Lagoon View (with Fan) ### Highlights Fan Daily housekeeping - Lagoon view - Sleeps 4 - 2 Double Beds ### View all photos for Double Room Lagoon View with Air Conditioning ![Balcony](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/49c49d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Lagoon View with Air Conditioning ### Highlights Air conditioning Daily housekeeping - Lagoon view - Sleeps 4 - 2 Double Beds ### View all photos for Triple Room, Multiple Beds, Lagoon View (With Fan) ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/539bbf98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds, Lagoon View (With Fan) ### Highlights Daily housekeeping - Lagoon view - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Triple Room, Multiple Beds, Lagoon View (With A/A) ![Triple Room, Multiple Beds, Lagoon View (With A/A) | Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/073d7f88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds, Lagoon View (With A/A) ### Highlights Air conditioning Daily housekeeping - Lagoon view - Sleeps 5 - 2 Double Beds and 1 Single Bed ### Double Room with Air Conditioning, No Special View ### Highlights Fan Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Quadruple Room with Fan ![Quadruple Room with Fan | Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/b44f5e96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room with Fan ### Highlights 2 bedrooms Fan Daily housekeeping - 248 sq ft - 2 bedrooms - Lagoon view - Sleeps 4 - 2 Double Beds and 2 Single Beds ### View all photos for Family Bungalow, Lagoon View ![Family Bungalow, Lagoon View | Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/9dbf0c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Bungalow, Lagoon View ### Highlights 2 bedrooms 2 bathrooms Daily housekeeping Living room - 355 sq ft - 2 bedrooms - Lagoon view - Sleeps 9 - 4 Double Beds and 1 Single Bed ## You may also like Ad ![Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets](https://mediaim.expedia.com/lodging/96000000/95520000/95519500/95519439/b7d925fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BoaBoa Bacalar Mario Villanueva Madrid - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning 9.4 Exceptional 118 reviews [](https://www.expedia.co.uk/Bacalar-Hotels-BoaBoa-Bacalar.h95519439.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=3acc179d-8223-4da1-b2b3-3056171ed603&top_cur=GBP) Ad ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 383 reviews £107 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Chetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=3acc179d-8223-4da1-b2b3-3056171ed603&top_cur=GBP) Ad ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Deluxe Apartments Azure Bacalar - Pool - Free Wi-Fi - Air-conditioning - Outdoor space 9.0 Wonderful 65 reviews [](https://www.expedia.co.uk/Bacalar-Hotels-Deluxe-Apartmets-Azure.h98456437.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=3acc179d-8223-4da1-b2b3-3056171ed603&top_cur=GBP) Ad ![Premium bedding, down duvets, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66430000/66425600/66425545/a1bfcf02_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 259 reviews £245 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Bacalar-Hotels-Habitas-Bacalar.h66425545.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=3acc179d-8223-4da1-b2b3-3056171ed603&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Laguna-Bacalar.h3977381.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Laguna-Bacalar.h3977381.Hotel-Information) ## About the area Located in Bacalar, Hotel Laguna Bacalar is in a regional park and by the sea. Lake Bacalar and Laguna Bacalar Ecological Park reflect the area's natural beauty and area attractions include Manatee Sanctuary and Santuario del Manati. Dr. Alfredo Barrera Marin Botanical Garden and Payo Obispo Zoo are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65762%2C-88.40510&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H0Z_uCl7hzjw3xlbMFYOv5SZ2n8=) Avenida Costera #479 Bacalar, Bacalar, QROO, 77930 ### What's nearby - Lake Bacalar \- 11 min walk \- 0.6 miles - Cenote Azul \- 16 min walk \- 0.9 miles - Cenote Cocalitos \- 3 min drive \- 0.7 miles - Municipal Spa of Bacalar \- 5 min drive \- 1.6 miles - Laguna Bacalar Ecological Park \- 7 min drive \- 2.3 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive ### Restaurants - ‪La Bendición Dios - ‬3 min drive - ‪Enamora - ‬4 min drive - ‪Albahaca - ‬3 min drive - ‪Blu Beach Club - ‬4 min drive - ‪Mr. Taco - ‬4 min drive ## About this property ### Hotel Laguna Bacalar Hotel near Lake Bacalar Consider a stay at Hotel Laguna Bacalar and take advantage of a rooftop terrace, a garden and car hire on-site. Stay connected with free WiFi in public areas. You'll also find perks such as: - An outdoor pool and a children's pool - Free self-parking - A 24-hour front desk, a TV in reception and luggage storage - Concierge services and a front desk safe More amenities include: - Showers and free toiletries ## Similar properties ![Living area](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/3441386c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Awazul Bacalar Bacalar - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 6.6 66 reviews £63 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/d379a092.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Eco-Cabañas Azul María Bacalar Bacalar - Pool - Spa - Pet-friendly - Free Wi-Fi 8.2 Very good 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/55000000/54920000/54911800/54911763/043be756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vista Laguna Bacalar Bacalar - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=75180829&PinnedHotelID=75180829&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/dfebb8a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Bacalar Cabañas & Lagoon Club Bacalar - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Things to do - Children's pool - Outdoor pool - TV in common areas ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Garden - In a regional park - Rooftop terrace ### Accessibility - No lift ### More - 1 building - 2 floors - Designated smoking areas (fines apply) - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Food and drink - Limited room service ### More - Iron/ironing board on request - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.73 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Hotel Laguna Bacalar Laguna Bacalar Hotel Laguna Bacalar Hotel Hotel Laguna Bacalar Bacalar Hotel Laguna Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel Laguna Bacalar have a pool? ### Is Hotel Laguna Bacalar pet-friendly? ### How much is parking at Hotel Laguna Bacalar? ### What time is check-in at Hotel Laguna Bacalar? ### What time is check-out at Hotel Laguna Bacalar? ### Where is Hotel Laguna Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Laguna Bacalar Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.0 Location ### 6.4 Staff & service ### 5.4 Property conditions & facilities 10 - Excellent 95 8 - Good 103 6 - Okay 126 4 - Poor 93 2 - Terrible 79 ## Reviews ### 8/10 Good #### Andrew 31 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Was a great stay ##### Andrew Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Tomas 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone I encountered was very friendly and willing to assist us. We had breakfast one morning. It was delicious. Those chilaquiles continue to be as good as 2 years ago when we visited for the first time. Thank you all. ![](https://a.travel-assets.com/ugc/hotel-reviews/60a683d7-6a4f-4a5e-98b2-b50320cb951b-1758297402584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomas Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Noelia 10 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at. ##### Noelia Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Oscar Gomar 3 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Three towels for four people, no air conditioning, no TV, no minibar, no hairdryer, no bedside tables, only one electrical outlet. The beds were comfortable and clean, the cleaning staff was attentive and very friendly, and the exterior was pleasant. The restaurant staff was inattentive and the service was very poor. No menu items were available, the coffee tasted like it was from the previous day, and the chilaquiles were tasteless and fried in very rancid oil ![](https://a.travel-assets.com/ugc/hotel-reviews/e0bfd501-1c05-40ab-a084-d64656e91a93-1764736218035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oscar Gomar Stayed 7 nights in Nov 2025 ### 8/10 Good #### Liliana 20 Jun 2025 Liked: Cleanliness, staff & service There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating. ##### Liliana Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Valente 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Closed to lake ##### Valente Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Maria 28 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy. ##### Maria Stayed 3 nights in Jan 2025 ### 8/10 Good #### Jorge 30 Jan 2024 Liked: Cleanliness, staff & service This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊 ##### Jorge Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Juan Carlos 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Juan Carlos Stayed 3 nights in Dec 2024 ### 8/10 Good #### Luz 14 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow . ##### Luz Stayed 2 nights in Mar 2025 ### 8/10 Good #### Rebeca 26 Jul 2023 Liked: Staff & service, amenities I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean ##### Rebeca Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Elisha 6 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The room dirty i didnt stay there again wont a refund ##### Elisha Stayed 1 night in Apr 2025 ### 2/10 Terrible #### GUADALUPE 4 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The property is very old. The room did not have hot water the food at the restaurant was very expensive. ##### GUADALUPE Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Maria 9 Nov 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing. ##### Maria Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Telmi 22 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok ##### Telmi Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Lisa 25 Apr 2024 Liked: Staff & service It is dated , rooms need work ##### Lisa Stayed 1 night in Apr 2024 ### 8/10 Good #### Jassel 30 Jan 2025 Liked: Cleanliness, staff & service . ##### Jassel Stayed 3 nights in Jan 2025 ### 4/10 Poor #### Estefania 24 Jul 2024 Liked: Amenities Disliked: Staff & service, property conditions & facilities Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again. ##### Estefania Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Mehmet 17 Feb 2023 Disliked: Amenities, property conditions & facilities Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night. ##### Mehmet Stayed 2 nights in Feb 2023 ### 8/10 Good #### Laura 30 Dec 2024 Sin ##### Laura Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Salvador 7 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Salvador Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Cristian 6 May 2024 Disliked: Cleanliness, property conditions & facilities I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins ##### Cristian Stayed 1 night in May 2024 ### 2/10 Terrible #### Jesus 31 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Trash ##### Jesus Stayed 1 night in Feb 2024 ### 6/10 Okay #### Peter 26 Jun 2024 Liked: Cleanliness #### Main draw is the view and location Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon. ##### Peter Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Sandra 16 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Bad place, we a bad experience at this place As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away, The reception never gave us anything to sign at check in or out. The place is horrible. ##### Sandra Stayed 2 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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