Title: Casa Aakal Lagoon Front Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6131112&destination=Bacalar%2C+Quintana+Roo%2C+Mexico&selected=64409348&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Aakal Lagoon Front Travelers find a peaceful escape at this lagoon-front retreat where they can enjoy water views from the pool or relax in comfortable accommodations ## Photo gallery for Casa Aakal Lagoon Front ![Exterior - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/1ab92c8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room, Lagoon View | Beach/ocean view - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/w4134h2746x0y0-2deda6fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/db1c14d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds | Down duvets, minibar, individually decorated, individually furnished - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/98297cb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/307a6ad1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Aakal Lagoon Front offers a peaceful retreat with an outdoor pool and garden. Guests enjoy lagoon views and a complimentary full breakfast each morning. The property features WiFi in common areas, a relaxing terrace, and self-parking for guests with vehicles. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - 24/7 front desk £151 includes taxes & fees 25 Mar - 26 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Down duvets, minibar, individually decorated, individually furnished](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/w4134h2734x0y0-6cbaf475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 9.4 Exceptional 13 reviews - Garden view - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | View from room](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/a8072c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.4 Exceptional 6 reviews - Garden view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Lagoon View ![Premium Room, Lagoon View | Down duvets, minibar, individually decorated, individually furnished](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/600cd06a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Lagoon View 8.8 Excellent 9 reviews - Lagoon view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Casa-Aakal-Lagoon-Front.h64409348.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Casa-Aakal-Lagoon-Front.h64409348.Hotel-Information) ## About the area Located in Bacalar, Casa Aakal Lagoon Front is on the beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.66307%2C-88.39681&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=khcWDxtm0hGj3QLxG7cNelBl6uc=) SSA 35 Costera Bacalar #597-A, Bacalar, QROO, 77933 ### What's nearby - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 2 min drive \- 1.8 miles - ![Last one here](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 2 min drive \- 2.0 miles - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 3 min drive \- 1.6 miles - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 4 min drive \- 2.0 miles - Municipal Spa of Bacalar 19 min walk \- 1.0 mile ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 42 min drive ### Restaurants - La Bendición Dios 19 min walk - Enamora 3 min drive - Albahaca 10 min walk - Mr. Taco 3 min drive - Bacalar Beach Club 1 min walk ## About this property ### Casa Aakal Lagoon Front Hotel near Lake Bacalar Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Casa Aakal Lagoon Front. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Stay connected with free in-room WiFi. Other perks at this hotel include: - Smoke-free property, outdoor furniture and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All rooms are individually furnished, and feature comforts such as air conditioning, in addition to perks such as free WiFi and minibars. Other amenities include: - Bathrooms with rainfall showers and designer toiletries - 43-inch TVs with Netflix and streaming services ## Similar properties ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 9.0 Wonderful 394 reviews £125 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f8518c05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.0 Wonderful 188 reviews £133 includes taxes & fees 20 Mar - 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Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 62 reviews £119 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=64409348,38966652,53019950,4239297,32865394) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM ### Conveniences - 24-hour front desk ### Outdoors - Beach loungers - Garden - On the beach - Outdoor furniture - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch TV - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Casa Aakal Lagoon Front Hotel Casa Aakal Lagoon Front Bacalar Casa Aakal Lagoon Front Hotel Bacalar ## Frequently asked questions ### Is Casa Aakal Lagoon Front pet-friendly? ### How much does it cost to stay at Casa Aakal Lagoon Front? ### How much is parking at Casa Aakal Lagoon Front? ### What time is check-in at Casa Aakal Lagoon Front? ### What time is check-out at Casa Aakal Lagoon Front? ### Where is Casa Aakal Lagoon Front located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Aakal Lagoon Front Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 174 8 - Good 65 6 - Okay 37 4 - Poor 10 2 - Terrible 14 ## Reviews Verified ### 10/10 Excellent #### Quan 17 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities great location. step away to lagoon. I would like to mention that with Aakal Lagoon front to ride pontoon or kayak it is on your door step. no need to pay extra beach club for this activities ![](https://a.travel-assets.com/ugc/hotel-reviews/1faba4a6-963f-4a2d-8f13-db823363712a-1771329690700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0ca0ad22-85b7-445a-b514-9dc328c05d71-1771329692411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22890c76-dc72-4a64-b074-adf9d35128e9-1771329693977.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6884fe51-5f52-4e4b-9846-ea1975301300-1771329695732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Quan Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### layla 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location,great value Great stay, location right on the lake, rooms were a little small but very cute. ##### layla Stayed 3 nights in Sep 2025 Verified ### 6/10 Okay #### Arianny 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel at the lagoon of bacalar, very close by the center, nice restaurant options! Great hotel ##### Arianny Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Rosa 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Such a cute hotel, less than 20 rooms and the grounds were beautiful and maintained. The room was great, A/C worked great and you can’t beat being right on the lagoon. Staff was friendly. They arranged to have our laundry picked up and delivered the following day. By the way it was only about $7 for 25 items! Breakfast was very very limited, but there was a restaurant next door if you wanted something more substantial. They have bikes, kayaks and the water was beautiful. We would stay there again. ![Evening at the dock ](https://a.travel-assets.com/ugc/hotel-reviews/21e891a7-0175-4a74-ad3b-d7e6f9788dee-1769092898793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hanging out at the dock ](https://a.travel-assets.com/ugc/hotel-reviews/396dba93-a84b-441f-ad50-95640094b86c-1769092899288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walkway to the dock area](https://a.travel-assets.com/ugc/hotel-reviews/5ed8864c-c7aa-4016-9bbb-09b137e3b54b-1769092899242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast option- basically build a sandwich. Also had cereal and some fruit. No hot food options. ](https://a.travel-assets.com/ugc/hotel-reviews/94e98df8-2e68-4cff-bbd4-cd91d1aeaa42-1769092899043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosa Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Tunde 26 Feb 2024 Liked: Property conditions & facilities Very nice place, friendly staff, highly recommended this place ##### Tunde Stayed 5 nights in Feb 2024 Verified ### 10/10 Excellent #### Oscar 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location he was ok the lady in the loony very nice person ##### Oscar Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Celia 25 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities That was an incredible experience l, we had the lagoon as a front yard, view was amazing ##### Celia Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Reji 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful lagoon area. Staff very friendly and accommodating. Nice bar/restaurant next door. Good breakfast in the morning included. ##### Reji Verified ### 10/10 Excellent #### Misty 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this little gem! Very friendly people. They went above and beyond to take care of us. Pretty place. Very small and cozy hotel which we love. Breakfast was delicious. Conveniently Located. I highly recommend ##### Misty Stayed 5 nights in Dec 2024 Verified ### 10/10 Excellent #### Sandra 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great ambience and beautiful location on the water We had a wonderful stay for three nights. The ambience was stunning. Location perfect with a great restaurant across the road. Staff were kind and helpful. Easy and fast check in. Great loungers at the water’s edge. The property is beautiful and well taken care of. Great pride shown in this amazing gem. I hope to be back. ❤️❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/174395F9D581F14F38196BCC396FD1E7EC3DED3F1741534911473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DC9BEE48CB642E830A0B7A5B8B558A2D77EFBCB41741534915061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C350A056C090F245EAC1C137E37497964140F3741741534917674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9525CA15D44B83E042643CAA04A514EBEA567D2F1741534916319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 3 nights in Mar 2025 Verified ### 8/10 Good #### Edgar 20 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice welcome staff very professional very Cain pretty cool. ##### Edgar Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Veronica 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bungalows is right in front of the laggon as stated on the description. The room is absolutely cozy and perfect. Breakfast is included and is cooked at the time you order, hot and very yummy! Lots of places near by, stores, food, bar, etc.. i highly recomend this place, totally a 5 star!!!! ##### Veronica Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Itzel 7 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was amazing, Lala and the other lady were very helpful and were patient with all our needs and questions. They help me to find a safe taxi. Good location! ##### Itzel Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### D 20 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Quaint and quiet hotel. The dock was beautiful and private. I had it to myself for allot of the time. Breakfast was a nice bonus. Bacalar is awesome. ##### D Stayed 3 nights in Feb 2024 Verified ### 6/10 Okay #### Cindy 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was ok - exactly as posted, however the hot water in the shower lasted less than 10 minutes regardless of the time of day. Lots of water pressure and the mattress was very good to sleep on. Pictures made room and bathroom appear much larger than they actually were. ##### Cindy Stayed 2 nights in Apr 2025 Verified ### 6/10 Okay #### Jaime 4 Jul 2024 Disliked: Amenities location and private pier with swing I liked I didn't like the smell of the restroom, price point for condition of the home, not so friendly staff ##### Jaime Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### Mariano 9 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is beautiful and the hotel is just like in the pictures. It's a very peaceful place with an incredible environment. Additionally, in the center, there are very good restaurants and games for the kids in the square. The only thing I would improve is the breakfast. There were only eggs (scrambled or omelet) and coffee. I would add some toast, butter, cereals, yogurt, etc. ##### Mariano Stayed 3 nights in Feb 2024 Verified ### 6/10 Okay #### Kristina 22 Jan 2025 Liked: Staff & service Disliked: Cleanliness, room comfort #### Needs updating The entire property needs repairs, renovations, etc.The bridge planks are broken in some places and nail heads are sticking out. It is dangerous to walk barefoot. But breakfast was good fresh made eggs, omelette. ##### Kristina Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Cindy 3 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was magnificent, I had the bungalow on the water. The birds the cranes in the morning with the beautiful trees surrounding me hanging over the waters edge was like paradise. It was peaceful, tranquil, and very relaxing, the nice music from the next-door bar was not a bother as it stopped early in the evening, the convenience of walking out onto the beautiful dock, and jumping in the beautiful lagoon was breath taking, the staff were so delightful, and the free breakfast in the morning was excellent, I think it was the most peaceful, relaxing place. I’ve stayed in a long time if you’re a nature lover, and you love to swim this is the best place. ##### Cindy Stayed 7 nights in Jan 2024 Verified ### 8/10 Good #### James 20 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, quiet place to sleep at a good price. Free parking on site, but you have to ring the bell at the main gate. Staff was friendly, but spoke little English. The property is large. Our room had a (shared) walk-out balcony with view of trees and lake. Free breakfast was simple, but nice. Location is only \~6 blocks to the fort and the main town square, which has lovely dining options. The square itself is alive with townsfolk in the evening. Feels more like a real Mexican town than most tourist destinations along the coast. Lovely. ##### James Stayed 1 night in Feb 2024 Verified ### 6/10 Okay #### Scott 12 Oct 2023 Liked: Cleanliness We won't stay here again. Pictures were misleading. Overpriced for what it was. Room was small, shabby and sparse. We probably should have said something, but we just kept quiet, sucked it up, took it on the chin and laughed at ourselves. We left right after we got up and had breakfast. With that said, the breakfast was good and the lake was a nice view though. ##### Scott Stayed 1 night in Sep 2023 Verified ### 2/10 Terrible #### Sonia 30 Nov 2023 Disliked: Cleanliness, amenities, property conditions & facilities I can share photos of the unit. There were hand prints above the beds headboard. Not very pleasant to see. Shoe prints on the wall. The room had an unbearable odour. 2 lights not working. Wifi didn’t work at all in the room. The gardens were maintained well. Overall would not recommend at all. ##### Sonia Stayed 2 nights in Nov 2023 Verified ### 10/10 Excellent #### Georgia 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were very nice and service was great. ##### Georgia Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### LYNLEY 10 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was lovely. ##### LYNLEY Stayed 3 nights in Dec 2025 Verified ### 6/10 Okay #### SUSANA 10 Feb 2026 Liked: Cleanliness Disliked: Amenities . ##### SUSANA Stayed 3 nights in Feb 2026 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - 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