Cancun Hotel Guide. Oasis Hotels & Resorts Hotels in Cancun, Quintana Roo

I thought it was great for me. Laid back ,very relaxing. If you want to do something every minute activity wise this is not place to stay. Very relaxing. Only problem at checking in personell does not take time to explain clearly all details

Beautiful place, great employees, specially those at Las Palmas Restaurant (Leo, Taire, Alfonso & Carlos), good size swimming pools, beautiful beaches (they could be a little cleaner, but it is just nature, seaweed). My only low was the broken toilet, it was fixed after three days....

This hotel is ok, nothing fancy. Don't expect perfection. The room was clean, but the rooms are older. The main problem was the bathroom lighting! It was very dark! Also, there was no fan in the bathroom so it was very steamy! Also, didn't appreciate the window in the bathroom which allowed anyone in the room to see inside the bathroom! No bathroom privacy! Towels seemed to be an issue, as well! I had to ask for towels each day because the maid didn't leave enough. Some days she left none! The food was ok. Nothing too exciting, but good enough. Some of the restaurants had excellent service, while others did not. Their hotel sits on a beautiful beach! this area of beach is wonderful! This is the main reason I chose this hotel! Too bad the beach was a bit littered with empty cups, etc... Also, on the beach was way too many solicitors! I was asked 50 times a day if I wanted to purchase cigars or silver jewelry. We also witnessed young men selling what I assume was pot on the beach! I didn't appreciate that! But, everyone left us alone and we enjoyed our vacation and the beautiful beach! If you want a clean place to stay that offers a nice beach this hotel will work for you! The price was reasonable! If you are looking for luxury then you should not stay here!

Smart Cancun Oasis is a great hotel. The staff was friendly and the facilities was great. The room was spacious and clean.

Good meal and nice services. Very nice beach with all the activities.

There was a leak at check in and many people waiting there. Room was ok, again nothing spectacular. And customer service was mediocre.

House keeping came in sometimes forgot to take trash out. Breakfast bar is so so ..the coffee is terrible. It was hard to find a receptionist at the desk in the evening. The hallways don't have air conditioning. The air condition unit in the room is alright doesn't always feel cool.and its not adults only as it shares the pool with a conjoined hotel!

It was so much to do on the resort, there was no need to pay extra for excursions. The food was great, and the staff was very helpful and friendly.