Title: The Sens Cancun By Oasis Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=37983695&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Sens Cancun By Oasis Oceanfront pool beckons travelers to unwind while world-class restaurants serve global flavors at this all-inclusive resort where relaxation awaits ## Photo gallery for The Sens Cancun By Oasis ![On the beach, white sand, beach bar - The Sens Cancun By Oasis (Cancun)](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/2bee243b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Jazzy la travel mama](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/6c512e59-9dfc-4464-97be-d644c00e77c9-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Minibar, blackout curtains, iron/ironing board, free WiFi - The Sens Cancun By Oasis (Cancun)](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/w5751h3840x5y0-ffb5839a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – outdoor - The Sens Cancun By Oasis (Cancun)](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/788ebd41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, blackout curtains, iron/ironing board, free WiFi - The Sens Cancun By Oasis (Cancun)](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/b8eefc92.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sens Cancun By Oasis blends upscale atmosphere with tropical relaxation. Enjoy Mediterranean breakfast buffets, volleyball, or coffee in the lobby. Features include an outdoor pool, beach club, and 12 restaurants with diverse cuisine options. ## Reviews 7.4 Good ## Popular amenities - Pool - All-inclusive - Spa - Parking included - Free Wi-Fi £310 includes taxes & fees 10 Jan - 11 Jan ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=37983695&PinnedHotelID=37983695&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Sens Standard Limited View ![Minibar, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/c6245867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sens Standard Limited View 8.8 Excellent 8 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Rainfall showerhead Hairdryer Private bathroom Free bottled water - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Sens Master Suite ![Minibar, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/6b729044.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sens Master Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Blackout curtains Rainfall showerhead Hairdryer Private bathroom Free bottled water - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Sens Junior Suite ![Minibar, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/262e355e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sens Junior Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Blackout curtains Rainfall showerhead Hairdryer Private bathroom Free bottled water - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Sens Superior ![View from room](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/240b8100.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sens Superior 8.4 Very good 5 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Rainfall showerhead Hairdryer Private bathroom Free bottled water - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Sian Kaan Master Suite ![Minibar, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/686061c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sian Kaan Master Suite - Sleeps 2 ### View all photos for Sian Kaan Junior Suite ![Minibar, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/d7cd1349.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sian Kaan Junior Suite - Sleeps 2 ### View all photos for Sens Superior Room ![Minibar, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/fc99ba06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sens Superior Room - Sleeps 3 ### View all photos for Sens Standard Room With Limited View ![Minibar, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/38000000/37990000/37983700/37983695/7401c1c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sens Standard Room With Limited View - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Sens-Cancun-By-Oasis-AI.h37983695.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Sens-Cancun-By-Oasis-AI.h37983695.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.10241%2C-86.76567&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8jPPf8ONKwHP42w1uGWUMtokZ1M=) Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500 #### What's nearby - Kukulcan Plaza Shopping Mall \- 1 min walk \- 0.1 miles - Hotel Zone Beaches \- 3 min walk \- 0.2 miles - Marlin Beach \- 3 min walk \- 0.2 miles - Cancun Interactive Aquarium \- 10 min walk \- 0.5 miles - La Isla Shopping Mall \- 11 min walk \- 0.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive #### Restaurants - ‪La Veranda - ‬8 min walk - ‪Hacienda Sisal - ‬5 min walk - ‪El Fish Fritanga - ‬5 min walk - ‪Club Bistro - ‬6 min walk - ‪Ilios Restaurant - ‬7 min walk ## About this property ### The Sens Cancun By Oasis Upscale all-inclusive hotel near La Isla Shopping Mall You can look forward to a free breakfast buffet, a beach bar and a terrace at The Sens Cancun By Oasis. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature Mediterranean cuisine and more. Enjoy the gym, as well as activities such as volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden. You'll also find perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A beach club on-site, babysitting (surcharge) and tour/ticket information - A banquet hall, ATM/banking services and 1 meeting room Room features All 373 rooms have comforts such as air conditioning, as well as perks such as free WiFi and minibars. Extra conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Daily housekeeping and phones ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Land activities Children's club ### Entertainment On-site entertainment and activities ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/e7a3d5ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pyramid Cancun By Oasis - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.2 Good 1,608 reviews £280 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-23&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/f54cb7c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - 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27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1110099&PinnedHotelID=1110099&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/c92dbb70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Cancun All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,227 reviews £221 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 6:30 AM to 11:00 AM - 11 restaurants - 9 bars/lounges - A beach bar - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Alma - Careyes - Mexican French - Makitako - Sakura Peru Japanese - The White Box ### Things to do - Beach club - Free children's club - Gym - Outdoor pool - Volleyball ### Family friendly - Babysitting (surcharge) - Children's games - Free children's club - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 3,929 square feet of conference space - Meeting room ### Outdoors - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Spa - Spa services ### Accessibility - Lift - Tile flooring in public areas ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Spring Break deposit: USD 30.0 per stay for guests aged under 25 years old staying between 01 March and 30 April - A tax is imposed by the city: USD 4.58 per accommodation, per night - Resort fee: USD 8 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does The Sens Cancun By Oasis have a pool? ### How much does it cost to stay at The Sens Cancun By Oasis? ### Is The Sens Cancun By Oasis pet-friendly? ### How much is parking at The Sens Cancun By Oasis? ### What time is check-in at The Sens Cancun By Oasis? ### What time is check-out at The Sens Cancun By Oasis? ### Are there all-inclusive benefits at The Sens Cancun By Oasis? ### Where is The Sens Cancun By Oasis located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Sens Cancun By Oasis Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Amenities ### 7.8 Staff & service ### 7.8 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 228 8 - Good 138 6 - Okay 106 4 - Poor 57 2 - Terrible 72 ## Reviews ### 8/10 Good #### Richard 7 Dec 2025 Liked: Cleanliness, property conditions & facilities The resort was very crowded wiht very long lines for food ##### Richard Stayed 8 nights in Nov 2025 ### 8/10 Good #### Jeffrey 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was nice and clean. Hallways were beautiful. Grounds were clean. Food in buffets werent always hot enough. There were no microwaves in rooms and no room service which was a big downfall with children. ##### Jeffrey Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Constantin cristian 2 Jan 2026 Liked: Cleanliness Staff was amazing, they were kind and helpfull. Room need maintenance, wall paint is falling down. Shower doors need fixed ##### Constantin cristian Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Lilli-Ann 6 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had the most beautiful experience for my first time in Mexico !! Spent 10 days here for my honeymoon and it was so peaceful and amazing!! The Miamar has amazing food especially the breakfast ! And the los agaves is amazing for dinner (ate there almost every night we loved it so much) the bartenders are amazing especially Adrian! He remembered me and my husband every time and was so happy and helpful with new drinks to try!! Would definitely recommend and come back any day! ![](https://a.travel-assets.com/ugc/hotel-reviews/75ef03d3-f571-4550-8003-88924773943f-1765059505944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1155f321-3e15-4957-93f5-ca150a34f80d-1765059506207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5252acbb-4896-43b8-8df1-867f9375e084-1765059505880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58ee0099-4d11-4585-b275-d3bdf202c917-1765059501584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lilli-Ann Stayed 9 nights in Nov 2025 ### 6/10 Okay #### Aniyah 29 Nov 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities I recently stayed here and overall had a pleasant experience. The property is clean and well-maintained, and the atmosphere is relaxing. The staff were friendly and attentive, and check-in was quick and smooth. The room itself was comfortable, with everything I needed for a short stay. That said, there are a few areas that could be improved. Some of the amenities felt limited, and the room could use a bit of updating. A little more attention to detail especially with maintenance. ![](https://a.travel-assets.com/ugc/hotel-reviews/04cbdd23-0296-4b3d-b0eb-ab5a75f28299-1764385989433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dfad79a0-d881-47bd-8385-22d02ee22f73-1764386001368.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19e0f8a6-9c1a-4d71-8b1d-80b622921421-1764386019544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4cbfe36-6a2c-40b5-9218-2f4d59d5d1ef-1764386211186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aniyah Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Christina 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was pristine with a tremendous ocean view. The check-in team made my arrival seamless. The Oasis Plus team made my chosen upgrades easy. ##### Christina Stayed 5 nights in Oct 2025 ### 8/10 Good #### Michal 9 Dec 2025 Liked: Amenities, property conditions & facilities Staff is great. Rooms are clean but i dont think cuos sre changed or cleaned in the rooms as i saw makrs on the cups. Twice sheets with marks on them. Also you need more vegan and daury free food on the reskrt. If skmeone like me has a milk allergy its very hard to fond food. ##### Michal Stayed 7 nights in Dec 2025 ### 6/10 Okay #### salvador 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes ##### salvador Stayed 5 nights in Nov 2025 ### 4/10 Poor #### Kevin 30 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities The resort is dated. There’s mold in the bathrooms. Esp the sinks. The food is horrible. There’s only one pool and not many restaurants. Beach area is very small and fills up fast. You can hear through the walls in the room. Theres no nightly entertainment. The staff was attentive and nice but i would not stay here again. ##### Kevin Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Esaie J 19 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Dirty room. Dirty sheets dirty floors the whole area was dusty because they was doing wood work ##### Esaie J Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Angela 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good services ##### Angela Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### nataliya p 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities All very, very good. Thanks!!!! ##### nataliya p Stayed 7 nights in Sep 2025 ### 6/10 Okay #### Rami 19 Oct 2025 Liked: Staff & service 🙂 ##### Rami Stayed 7 nights in Oct 2025 ### 4/10 Poor #### Jason 31 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Food situation was terrible. You either had to wait in line for an hour or eat at bites or hacienda which gave almost my entire group of 15 food poisoning. The food itself was bad. Staff is pretty rude. Towel guy wouldn’t take towels at the end of the day because they had a policy that the couldn’t take towels back after 6 (it was 6:15), so what the hell are we supposed to do if it were our last night? The layout of the hotel is cramped and the rooms are dated. The hotel is slowly falling apart and on our last morning two elevators broke down and we were on the 7th floor and had to take the stairs. This place is terrible. The beach was half decent though and there were two restaurants, cocoa and miramar that weren’t bad for lunch, otherwise this would be 1 star. ##### Jason Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Genoveva Angelica 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean , food was excellent!! ##### Genoveva Angelica Stayed 3 nights in May 2025 ### 2/10 Terrible #### Ellen 31 Dec 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Our entire group got really sick in our stomach’s , and many others at the hotel were sick as well. We saw people everywhere walking around with pedialite and the bathrooms were constantly busy with people being sick as well. It was gross. There was no sanitizer anywhere and it spread like crazy. Whether it was food, water or cleanliness we’re not sure, but it felt like the entire hotel was contaminated. In addition the food was Luke-warm everywhere and unappetizing, rooms were dated with really small beds and no balconies, and the resort claimed to be great for kids but there were few kids activities other than the drop off kids club and the shows were so late at night it was difficult for the kids to make them. There were hardly any chairs around the pool and not good common areas to hangout. We definitely will not go back. ##### Ellen Stayed 6 nights in Dec 2025 ### 8/10 Good #### Christopher Michael 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was great! Lots of options and fresh fruit. The drink options were great and the staff was friendly. Great place to stay for the price! Pirate ship was a plus! ![](https://a.travel-assets.com/ugc/hotel-reviews/c219b64e-3129-4583-8bb9-b3ee9d4c40de-1752901688995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e3f900a4-e0a2-4239-9be2-b49a103ea3ac-1752901688994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Michael Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Bao 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice resort ##### Bao Stayed 5 nights in Mar 2025 ### 8/10 Good #### Silvia H 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Los restaurantes Los Careyes, Cocoa, and White Box, and Akeru were excellent. Buffets were good. Really enjoyed the shows. We wished pools were open longer hours and available the last days we were there they were closed due to cleaning/maintenance. ##### Silvia H Stayed 6 nights in Aug 2025 ### 6/10 Okay #### Andrew 22 Jul 2025 Disliked: Staff & service, amenities, property conditions & facilities Fairly expensive for an average at best all inclusive. ##### Andrew Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ruben 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Family liked the fact that breakfast and dinner restaurants had a variety of food and drinks. Beach was amazing. ##### Ruben Stayed 5 nights in Jun 2025 ### 8/10 Good #### YASSINE 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have enjoyed the trees and the green areas as well as the entrance of the hotel. The pool is excellent. Would like to see more music and some nice sitting areas around the pool. ##### YASSINE Stayed 5 nights in Jul 2025 ### 4/10 Poor #### Brandy 11 Oct 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities The food selection was not great. Adult pool was filthy. No room service. ##### Brandy Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Jhonny 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice small resort..! You have everything you need. ##### Jhonny Stayed 3 nights in Jul 2025 ### 4/10 Poor #### sasha mark 31 Dec 2025 Liked: Cleanliness Disliked: Amenities It just didn’t offer what we wanted from an AI. No chairs around pools. No heated pools Few beach chairs. No wait service at pools or beach. Crazy long lines for restaurants. Reused plastic cups at bars even with tons of sick people at the resort. We all got sick. No real butter to put on bread. If all else fails my kids will eat bread & butter but we did not have that option. They gave us a margarine that my kids spit out. No place in lobby/waiting area to sit. There were so many not great things, but the worst may have been how difficult it was to feel comfortable and relax. You had to work and or wait for everything. Most staff did not help. However Juan and Yosiel were great at the restaurants!!! Will choose differently for a better experience next time we go. ##### sasha mark Stayed 9 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) ---