Title: Grand Oasis Palm - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=1745565&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Oasis Palm - All Inclusive Travelers soak up the sun on pristine white sand beaches at this all-inclusive resort, where poolside bars, entertainment, and spa treatments await ## Photo gallery for Grand Oasis Palm - All Inclusive ![Exterior - Grand Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/f54cb7c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f4bb2cb6-0d26-4f83-a5ec-1a812143e6f7-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant - Grand Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/41352520.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Minibar, in-room safe, blackout curtains, soundproofing - Grand Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3840h2557x0y3-f3b05d37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![8 bars/lounges, swim-up bar, beach bar - Grand Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/8eeaed63.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Oasis Palm - All Inclusive offers a perfect beach getaway with pristine white sand shores. Guests unwind at Sensoria Spa with revitalizing body wraps and facials, while seven restaurants serve refreshing cocktails to complement the warm sunshine. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - All-inclusive - Spa - Parking included - Free Wi-Fi £206 includes taxes & fees 18 Apr - 19 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds 1 bed Lagoon view Showing 6 of 6 rooms ### View all photos for Family Suite ![Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3837h2560x3y0-312065e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 5 - 2 Double Beds and 1 King Bed ### View all photos for Superior Room ![Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3837h2560x3y0-312065e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Lagoon view - 301 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Standard Limited View ![Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/7fd29d04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Limited View - 1 bedroom - Sleeps 5 - 2 Double Beds OR 1 King Bed ### View all photos for Superior Room ![Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/02650631.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 3 ### View all photos for Family Suite ![Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/26e4f8b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 ### Grand Standard Room With Limited View - Sleeps 4 ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/67b5d537_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - All Inclusive Cancun - Pool - Spa - All-inclusive - Kids’ pool 8.4 Very good 1,003 reviews £406 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d18811de-3d95-49f3-8465-f57d1de58e6d&top_cur=GBP) Ad ![Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/40000000/39530000/39524700/39524686/a6fd9c7c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Canopy by Hilton Cancun La Isla Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 742 reviews £156 includes taxes & fees 4 May - 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Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,002 reviews £309 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Grand-Residences-Riviera-Cancun-All-Inclusive.h6302296.Hotel-Information?chkin=2026-4-24&chkout=2026-4-25&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d18811de-3d95-49f3-8465-f57d1de58e6d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h1745565.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h1745565.Hotel-Information) ## About the area Located on the beach, Grand Oasis Palm - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Playa Tortugas. Travelling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Take the opportunity to explore the area for water adventures such as snorkelling and other activities like golfing. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14352%2C-86.78647&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mEv7fuko5jp4prN0rgZu21DXJqM=) Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![Escénica Tower](https://images.trvl-media.com/place/6242258/9227196b-3057-412d-a4d2-22b302238e75.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Escénica Tower 3 min walk \- 0.2 miles - ![Langosta Beach](https://images.trvl-media.com/place/6075632/35e11728-81e9-420b-bb20-6aba0218bc23.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Langosta Beach 8 min walk \- 0.5 miles - ![Cancun Playa Tortugas beach in Mexico](https://images.trvl-media.com/place/6075642/8f1687f1-a76b-48b0-8e72-505df4928e8a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Tortugas 11 min walk \- 0.6 miles - ![Tortuga Beach](https://images.trvl-media.com/place/6075636/aaf67bb0-f567-44f3-be8e-0638a51c9ed7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tortuga Beach 3 min drive \- 1.3 miles - ![Las Perlas Beach](https://images.trvl-media.com/place/6075640/8e00dd1a-e0a4-4f10-97a1-e5b97b1c331c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Perlas Beach 4 min drive \- 2.0 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 31 min drive ### Restaurants - Restaurant Dos Lunas 1 min walk - The White Box Gastrobar 1 min walk - Wink Lobby Bar 6 min walk - Los Chachalacos 9 min walk - Silk City 6 min walk ## About this property ### Grand Oasis Palm - All Inclusive Luxury all-inclusive property near Langosta Beach Playa Tortugas is located near Grand Oasis Palm - All Inclusive, which provides a free breakfast buffet, a marina and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, a beach bar and sunloungers. Treat yourself to a body treatment, a manicure/pedicure or a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Enjoy the health club, as well as activities, such as kayaking and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and shopping on-site. Additional perks include: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - A beach club on-site, express check-in and a banquet hall - Tour/ticket information, multilingual staff and concierge services Room features All 514 rooms boast comforts such as air conditioning, as well as thoughtful touches such as safes and sound-insulated walls. More amenities include: - Childcare services and free infant beds - Showers, free toiletries and hairdryers - Flat-screen TVs with cable channels ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Basic alcoholic drinks included In-room minibar (all beverages included) Dining availability limited at one or more venues ### Water activities Kayaking ### Land activities Football Children's club ### Lessons/classes/games Aerobics Dancing ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/9b6a2f43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Oasis Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.0 1,895 reviews £223 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/c1b06671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - 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Available in all rooms: Internet access - Available in some public areas: Free WiFi - WiFi in public areas is free with a 2-device limit ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 7 restaurants - 8 bars/lounges - A beach bar - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Restaurants on site - Cocoa - Los Agaves - Makitaco ### Things to do - Arcade/game room - Beach club - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Health club - Kayaking - Outdoor pool - Playground - Shopping - Volleyball ### Family friendly - Arcade/game room - Children's pool - Free children's club - In-room babysitting - In-room cot - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities ### Guest services - Concierge services - Dry cleaning/laundry service - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Marina - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Spa open daily ### Accessibility - Lift ### More - 1 building - 8 floors - Ballroom - Banquet hall - Built in 1980 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April - A tax is imposed by the city: USD 4.77 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Free WiFi in public areas has a 2-device limit ### Property is also known as Grand Oasis Palm All-Inclusive Hotel Cancun Grand Oasis Palm All Inclusive Grand Oasis Palm All Inclusive All-inclusive property Cancun Grand Oasis Palm Cancun Grand Palm Oasis Oasis Grand Palm Oasis Palm All Inclusive Oasis Palm Grand Grand Oasis Caribbean Beach Hotel Grand Oasis Caribbean Resort Grand Oasis Palm Hotel Cancun Grand Oasis Palm Hotel Grand Oasis Palm All-Inclusive Hotel Grand Oasis Palm All-Inclusive Cancun Grand Oasis Palm Oasis Palm Inclusive Inclusive Grand Oasis Palm All Inclusive Grand Oasis Palm - All Inclusive Cancun ## Frequently asked questions ### Does Grand Oasis Palm - All Inclusive have a pool? ### How much does it cost to stay at Grand Oasis Palm - All Inclusive? ### Is Grand Oasis Palm - All Inclusive pet-friendly? ### How much is parking at Grand Oasis Palm - All Inclusive? ### What time is check-in at Grand Oasis Palm - All Inclusive? ### What time is check-out at Grand Oasis Palm - All Inclusive? ### Are there all-inclusive benefits at Grand Oasis Palm - All Inclusive? ### Where is Grand Oasis Palm - All Inclusive located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Oasis Palm - All Inclusive Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.0 Amenities ### 7.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 327 8 - Good 199 6 - Okay 180 4 - Poor 106 2 - Terrible 194 ## Reviews Verified ### 10/10 Excellent #### Amy 27 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing! Wonderful restaurants and amenities. I can't wait to go back! ##### Amy Stayed 7 nights in Feb 2026 Verified ### 6/10 Okay #### Reyna 3 Mar 2026 The food was great, people were nice. We actually stood at TheSens ##### Reyna Stayed 7 nights in Feb 2026 Verified ### 8/10 Good #### Jeff 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, comfortable rooms, great facilities (pools, bars, restaurants), beautiful beach and water. Food was consistently good. ##### Jeff Stayed 6 nights in Jan 2026 Verified ### 8/10 Good #### Rechelle Dela Cruz 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel and great staff. ##### Rechelle Dela Cruz Stayed 6 nights in Dec 2025 Verified ### 4/10 Poor #### Tania 3 Mar 2026 Disliked: Staff & service The beach is beautiful my kids really enjoyed it but the staff is extremely rude, always giving attitude or given faces when you ask for something. ##### Tania Stayed 15 nights in Feb 2026 Verified ### 10/10 Excellent #### sergio 5 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Clean room ##### sergio Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### Efrain 26 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that even though the property is big, they have amenities in the correct areas for easy access. ##### Efrain Stayed 4 nights in Nov 2025 Verified ### 8/10 Good #### Jacinda 20 Mar 2026 Parking was good. Rooms were cleaned daily. The food at the buffet was pretty blan and the same food was served at both. It is difficult to get a dinner reservation so book first thing in the morning 2 days before. There is not enough loung chairs so you will need to go down really early to get a seat. The drinks were good. I recommended bringing a large cup so you don't have to go back and forth to the bar. There really isn't anyone to bring you drinks and definitely not food. Lunch is hamburgers and hot dogs unless you go to the buffet, but you need to eat there. The experience was nice. I would recommended more activities for teens and young adults. ##### Jacinda Stayed 7 nights in Mar 2026 Verified ### 8/10 Good #### Paul 24 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upon arrival they wanted an extra $600 for my 13 year old son even though I had already paid full adult price for him as required. They called the head office in Panama and everything was fine - 45 minutes later. We were traveling with another couple with a 13 year old and they had no issues with check in. This was a really negative way to start the trip. Scam? I am sure they would have taken the money if it went unquestioned. Generally great staff. Sens building is reno'd and really nice - they upgraded us as we booked with Expedia. Awesome gym for a resort. Okay beach but not nearly enough loungers - get down early to get one. Food was pretty good but Maci Taco was a disappointment. ##### Paul Stayed 4 nights in Mar 2026 Verified ### 6/10 Okay #### shane 23 Sept 2025 Disliked: Staff & service, amenities Great beach ##### shane Stayed 4 nights in Jul 2025 Verified ### 6/10 Okay #### Debbie 15 Nov 2025 The resort is visually beautiful, there is a huge emphasis of maintaining a "look" of the resort. ##### Debbie Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Mariglen 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good place with a family and good food! ##### Mariglen Stayed 5 nights in Jul 2025 Verified ### 6/10 Okay #### sheena 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay. Would recommend especially with kids. Beach was perfect for little ones. ##### sheena Stayed 5 nights in Jul 2025 Verified ### 6/10 Okay #### Paige Frances 4 Mar 2026 Liked: Staff & service I will start off my review as it was good. The staff was absolutely amazing and very helpful and friendly. As for the hotel itself.. it’s advertised as one full resort with 7 bars and many restaurants but it is not. This hotel is connected to the Sens hotel which has more restaurants and bars and a batter pool THEY ARE NOT THE SAME just connected hotels. We tried to get into the bars and restaurants at the sens since this hotel was advertised as all in one but we couldn’t. We really only had one bar that was good but packed all the time. Our room was also within the Sens hotel pretty much so we were pretty far. Hotel is nice, smaller outside than we thought but nice beach and nice bed. Food was pretty good for the most part, pretty much the same stuff everyday. I had a great time nonetheless. Just wanted to write this so people can know this. ![](https://a.travel-assets.com/ugc/hotel-reviews/42ddbcc6-a5b6-4abb-8c46-55ad12d2e1ab-1772585870516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/75a53d93-d03c-4d3e-ba94-70e1b725a9d4-1772585874285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39af0b5b-5ea3-42c6-b998-2d6cced56eb6-1772585873335.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0ba07139-e6db-4ecf-9a53-6f1e594816a7-1772585869954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paige Frances Stayed 7 nights in Feb 2026 Verified ### 8/10 Good #### Frances Cj 31 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Good Hotel with good staff ##### Frances Cj Stayed 5 nights in Aug 2025 Verified ### 10/10 Excellent #### Andres 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was great, loved it ##### Andres Stayed 8 nights in Sep 2025 Verified ### 8/10 Good #### Maria Teresa 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good and the employees are very nice ##### Maria Teresa Stayed 5 nights in Sep 2025 Verified ### 8/10 Good #### Farrah 5 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities The room had two double beds, queen size would have been better but they were comfortable. It has a mini fridge and a safe. Our room didn’t have a balcony which I did miss. The resort is close to the beach, sand is beautiful, water was amazing. The pools looked nice but too many little kids in them. There was not enough chairs on the beach but you could just put towel on sand. There are virtually no chairs near the pools so if that is a must this won’t be good for you. The bathrooms never had line ups and the drink line ups were not too long. If you are not part of the Sens level you will most likely not get à la cart reservations. We were grand Oasis not Sens and they explained Sens get 3 days advance bookings compared to one day for Grand Oasis. So we only got one dinner that wasn’t a buffet. The food was good though. Vibe at resort is great. So may coffee places, I really enjoyed the cappuccinos there. Was a great trip and a great resort if you are going for sun and beach and drinks. If you want super pool and fancier place it isn’t for you. ![](https://a.travel-assets.com/ugc/hotel-reviews/2af105ff-8b37-473d-a726-57c2733067fb-1772676478340.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2a9cd525-c4ba-4c60-ae71-422b8080a33d-1772676479344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ba67fb2c-3621-4205-852c-268b1a8ab149-1772676479666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0258b7fb-b556-4da0-be04-5698ec26ceb7-1772676489101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Farrah Stayed 5 nights in Feb 2026 Verified ### 4/10 Poor #### Adam 28 Nov 2025 Disliked: Amenities Julio at Del Mar was great and carayes staff. Everything else was not good. Weird smells everywhere and I do have digestion issues still would never go back. ##### Adam Stayed 4 nights in Nov 2025 Verified ### 8/10 Good #### Armando 5 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The beach was beautiful, the service was great, the only thing is that they need to update the rooms and some places of the hotel/building ##### Armando Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Stephanie 13 Jul 2025 Liked: Cleanliness, amenities Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again ##### Stephanie Stayed 6 nights in Jun 2025 Verified ### 4/10 Poor #### Erica 19 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Like - rooms felt safe. Beautiful beach access. Cery decent coffee. Fresh fruit available. Didnt like - felt rundown. Food at buffett and a la carte restaurants was not good. Rooms are small. Mirrors are peeling. Vents are dirty. 3rd floor roof tops, visible from 5th floor are filthy. Elevator stopped working with people inside. ##### Erica Stayed 2 nights in Sep 2025 Verified ### 6/10 Okay #### John C 7 Feb 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Was a nice stay. What pulled down the review. The place lost electricity during the night on our last day. But it was on they day we were leaving so was less bothersome. The two buffets for dinner on the Palm side were pretty bad. Food was never hot. Milk in the one was not even refrigerated. The buffet on the Sens side was good. But you need to have a black premium wristband to eat there. The Ala carte places were very good. Enjoyed the Cocoa and Mika Taco. Very good meals there. Breakfast was good. But once again food was cool to luke warm. The beach was nice however if you didn’t have your chairs reserved with towels by 8 am. They were gone. Definitely do not have enough chairs when capacity is full. But water was warm. Limited sea grass. Pools we did not use as they were cold Drinks were very good. The bars on the sens side were always less busy with minimal lines. Our beach waiter on the Sens side was outstanding. He deserved every tip we gave him. Room as clean. Maybe a bit dated but slept well in the bed and temp was cool. Always well stocked on the room fridge. Staff was nice. Overall for what we paid is was ok. Fix the cold food at buffets and chair availability on the beach and I easily could have gone 4 outta 5\. Our MTS was outstanding. The drivers were friendly. Our driver to airport was extremely friendly even singing to us alone the way. And the airport. Impressive how they got people through both incoming and outgoing. ##### John C Stayed 4 nights in Feb 2026 Verified ### 6/10 Okay #### Shahrzad 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and spacious. They didn't do a great job with refilling the fridge with water. But they did have a coffee shop in the lobby where you could get water. The drinks were ok but watered down, we think it was alcohol free beer too. The two buffet restaurants were ok. Some of the food was good, some was not. The a la carte restaurants looked good, but it was impossible to get a reservation, even though we tried making the reservation as soon as we woke up, so we never got to try any of the other restaurants. The beach was beautiful and every morning they would rake the seaweed to keep it nice and clean. The pool was freezing. One of our kids (6 years old) got stuck in the bathroom and the staff didn't seem to care much and said oh it happened to someone else a few days ago too and that she just had to keep trying. She finally got out but cut herself on the lock. The overall experience was ok and not what we had expected. Some of the restaurant staff were very friendly and some were not. The hotel staff were friendly but they didn't go through anything with us when we checked in. They didn't tell us what there was to do in the hotel as far as shows and activities. We found that out on our second day when we asked a question and we were told to download their app. That would have been nice to know at check-in. ##### Shahrzad Stayed 5 nights in Jan 2026 Verified ### 4/10 Poor #### julia 24 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement. ##### julia Stayed 5 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > - [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > - [Nílu Isla Mujeres by Selina](https://www.expedia.co.uk/Cancun-Hotels-Selina-Pok-Na-Isla-Mujeres.h45880447.Hotel-Information) > - [The Fives Downtown Hotel - Curio Collection by Hilton](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) > - [Mezcal Boutique Hotel](https://www.expedia.co.uk/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > - [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > - [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > - [Nomads Hotel & Rooftop pool](https://www.expedia.co.uk/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > - [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > - [Illusion Boutique Hotel ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Illusion-Boutique-Hotel-By-Xperience-Hotels.h1163348.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) ---